Litigation Practice Group (indicted by the FBI for fraud) passed my file on to CLG without my permission after getting busted. Then, GLG uses my banking info. to withdraw money. I put a stopper on... See more
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Excellent service. Consumer Legal keeps you informed about your account and they are always willing to help you with payment issues and assist you in any way possible. Very satisfied with the service... See more
Company replied
Financial hardship and during bad times this company has helped alot . Stress over creditors calling daily and not understanding. I spoke with Desire and explained my issue to make it is part of ou... See more
Company replied
Speaking with Faye Campos she reassured my conscious and concerns along with all the questions I had!! This astonishing lady was so exquisitely knowledgeable and made sure I fully understood how my ac... See more
Company details
Written by the company
We are a game changing Law Firm fighting for Consumer Rights in the heart of New York City's Financial District. Consumer Legal Group was established with a single, driving purpose: help average Americans get out of financial trouble and on track to stability. We provide individuals in 47 states with expert assistance in debt validation and litigation services, and deal directly with creditors, collection agencies, and parties to legal disputes. We believe that all Americans should have the opportunity to reduce, manage, and settle their debts with dignity and quality professional advice, regardless of their financial circumstances.
Contact info
United States
- consumerlegalgroup.com
4.1
Great
254 reviews
Replied to 87% of negative reviews
Typically replies within 2 weeks
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Public Call to Action & Formal…
Public Call to Action & Formal Grievance
Headline: 3 YEARS & $25,000 PAID — NO RESOLUTIONS. SEEKING OTHERS FOR GROUP LEGAL ACTION.
I am writing this to express my extreme frustration and to find others in my exact situation. I have been with Consumer Legal Group for 3 years now. When I signed up, I was promised that my debt would be resolved within 18 to 24 months.
The Reality of My Experience:
Financial Loss: I have paid over $25,000 into this program.
Zero Results: Not a single one of my accounts has been resolved.
Legal Danger: I currently have "Legal Proceedings Underway" from creditors like Bank of America and Citi. I am the one having to send letters and do the work while the firm stays silent.
Damaged Life: My credit score is worse than when I started, and the stress is overwhelming.
I was promised professional legal help, but after 3 years, I have nothing to show for it but less money and more legal threats.
TO OTHERS IN THIS POSITION:
I am looking for a lawyer or a group of people who are in this same boat and want to sue for fraud and a full refund. If you have paid thousands with no results and are tired of the broken promises, please reach out or reply. We need to hold them accountable as a group.
TO CONSUMER LEGAL GROUP: Explain why I am 3 years into a "24-month" program with $25,000 gone and zero settlements. I am formally requesting a response regarding a full refund of my fees due to non-performance.
UPDATE [March 17, 2026]: The company's claim that they cannot "locate a file" is false. You have my registered email address associated with this account and our prior correspondence. If you truly wish to "address my concerns," you can search your database for my email and process the full refund I am owed for non-performance.
I am posting this publicly to hold Consumerlegalgroup accountable. I have my signed agreement and payment receipts ready. Stop using "cannot locate file" as a tactic to avoid issuing refunds. I expect a response to my email regarding the status of my refund immediately.
16 March 2026
Unprompted review
Reply from Consumerlegalgroup
Hello VND Sailor,
Thank you for your feedback. We’re sorry to hear about your experience and appreciate you bringing this to our attention.
At this time, we are unable to locate a file under the name provided. We would appreciate the opportunity to speak with you directly so we can better understand your situation, locate your account, and address your concerns.
Please feel free to contact our office at your convenience. We look forward to assisting you.
Consumer Legal Group is fraudulent
Litigation Practice Group (indicted by the FBI for fraud) passed my file on to CLG without my permission after getting busted. Then, GLG uses my banking info. to withdraw money. I put a stopper on the account after they withdrew funds. Previously, I was misled into the program in the first place and paid thousands of dollars into the program which was a joke. The Debt Validation industry is a scam. They only give you instructions on how to represent yourself in court (which they probably use AI to do) They write letters to your creditors not to bother you is about it. If you've been scammed like I have and want to start a class action suit for fraud against CLG...
Look me up on IG as The Foil Alien.
I know I'm not alone and I warn any and everyone not to enroll your debt in this program because your creditors will come after you regardless especially if you owe over 5 K.
12 March 2026
Unprompted review
Very professional in helping and giving…
Very professional in helping and giving me the information I needed thanks have a great day
10 March 2026
Unprompted review
Reply from Consumerlegalgroup
Hello Terry,
Thank you for your kind feedback! We’re glad to hear that our team was able to assist you and provide the information you needed. Please don’t hesitate to reach out if you ever need further assistance.
Excellent service
Excellent service. Consumer Legal keeps you informed about your account and they are always willing to help you with payment issues and assist you in any way possible. Very satisfied with the service.
Thank you
4 March 2026
Unprompted review
Reply from Consumerlegalgroup
Hello Gilda,
Thank you for your kind feedback! We’re very glad to hear that you’ve had a positive experience with our team. Keeping our clients informed and providing support whenever needed is very important to us, so it’s great to know that our efforts made a difference. We truly appreciate your trust in our team and are always here to assist you whenever you need us.
Got excellent update.
8 January 2026
Unprompted review
Reply from Consumerlegalgroup
Hello David,
Thank you for your feedback! We’re glad to hear you received an excellent update and appreciate you taking the time to share your experience. If you have any additional questions or need further assistance, please feel free to reach out—we’re always here to help.
Credit card
Thank you and appreciate the help unfortunately I still have to end up paying off these credit card the money and time I take to pay this team and lawyer I could’ve been paying off those credit cards and finish by now I appreciate and I thank the team
20 December 2025
Unprompted review
Reply from Consumerlegalgroup
Hello Dorothy,
Thank you for taking the time to share your feedback. We understand your frustration and appreciate your honesty. We’re grateful for the opportunity to have worked with you and appreciate your kind words toward our team. We wish you the very best as you move forward.
CLG keeps you update from the legal…
CLG keeps you update from the legal procedure and process
23 December 2025
Unprompted review
Reply from Consumerlegalgroup
Hello Mohammed,
Thank you for taking the time to share your feedback. We’re glad to hear that you felt kept informed throughout the legal process. Clear and consistent communication is very important to us. If you ever have questions or need further updates, our team is always here to help.
I paid this company $7000 and have…
I paid this company $7000 and have dealt with them for years and they sent 1 paper. Scam. Don’t use them
19 December 2025
Unprompted review
Reply from Consumerlegalgroup
Hello Dorinda,
Thank you for taking the time to share your feedback and for speaking with us directly regarding your concerns. We’re sorry to hear that you feel dissatisfied with your experience, as this is never the outcome we want for our clients.
We appreciate the opportunity to discuss your account, review the work completed, and clarify the scope of services provided during your enrollment. Your feedback has been noted and taken seriously.
If you have any further questions, concerns, or would like additional clarification, please feel free to reach out to us directly.
I have been with CLG since 2023
I have been with CLG since 2023. They have helped me find piece of mind! They are easy to get a hold and work with! All are pleasant and they "listen" to your concerns. It truly nice to work with a company that actually cares! I would recommend them to anyone in need. Thank you kindly for all you are doing for me! I am so very grateful!
17 December 2025
Unprompted review
Reply from Consumerlegalgroup
Hello,
Thank you so much for your kind words and for trusting Consumer Legal Group since 2023. We truly appreciate you taking the time to share your experience. Providing peace of mind, being accessible, and listening to our clients’ concerns are priorities for our team, and we’re glad to hear that this has been your experience with us.
It’s also great to hear that you are in better health. Your recommendation means a great deal to us, and we’re grateful for the opportunity to continue supporting you.
CLG workers are very kind
CLG workers are very kind , caring and supportive. It is very easy to connect with costumer service. Everyone its working hard to resolve , your a problems . I am very happy I choose CLG for my debts, this company make you safe and secure. Thank you very much.
15 December 2025
Unprompted review
Reply from Consumerlegalgroup
Hello Beata,
Thank you for your kind words and for taking the time to share your experience. We’re pleased to hear that our team has been kind, supportive, and easy to connect with. Providing clear communication and working diligently on our clients’ behalf is very important to us. We appreciate your trust in CLG and are grateful for the opportunity to assist you.
OUTSTANDING.🙏 THANK ALL OF YOU FOR…
OUTSTANDING.🙏 THANK ALL OF YOU FOR EVERYTHING YOU HAVE DONE FOR ME. I AM GRATEFUL FOR YOUR RESPECT, SUPPORT AND PROFESSIONALISM IN HANDLING MY ACCOUNT .
16 December 2025
Unprompted review
Reply from Consumerlegalgroup
Hello Alvin,
Thank you for your kind words and thoughtful review. We truly appreciate your trust and are grateful for the opportunity to assist you. Providing respectful, supportive, and professional service is always our goal, and we’re glad to hear your experience reflected that. Please don’t hesitate to reach out if we can be of further assistance in the future.
Kimberly was very pleasant and made an…
Kimberly was very pleasant and made an already unpleasant situation better to go through
15 December 2025
Unprompted review
Reply from Consumerlegalgroup
Hello Anita,
Thank you for taking the time to share your feedback. We’re glad to hear that Kimberly was pleasant and helped make a difficult situation more manageable. We appreciate your trust in our team and are here to support you whenever you need us.
I have been working with CLG for about…
I have been working with CLG for about 2 years now. They have been very cooperative on the 2 occasions that I have asked that a payment be moved to the end of my contract, in otherwords I needed to skip a payment. They have been diligent in their efforts to resolve my debt issues and have kept me apprised of the status of all of my accounts as they have changed. If you find yourself drowning in debt I highly recommend them. They have never been judgemental, and that alone is priceless
3 December 2025
Unprompted review
Reply from Consumerlegalgroup
Hello Cheryl,
Thank you so much for your thoughtful review and for being with us over the past two years. We’re glad to hear that our team has been able to support you—whether by adjusting payments when needed or keeping you updated on the progress of your accounts. Your recommendation means a great deal to us.
We know how challenging debt can be, and we’re grateful for the opportunity to help you through it with care, diligence, and without judgment. If you ever need anything, our team is always here to assist you.
Each time I call in for an update I am…
Each time I call in for an update I am provided with a thorough update of the status of my accounts. They are polite knowledgeable and professional
14 November 2025
Unprompted review
Reply from Consumerlegalgroup
Hello Dwaynna,
Thank you for taking the time to share your experience! We’re glad to hear that our team has consistently provided you with thorough updates and that you’ve found our staff to be polite, knowledgeable, and professional. If you ever need anything, please don’t hesitate to reach out.
I am happy with the results
I am glad I was contacted by Consumer Legal Group to help take care of my high credit card debt.
I thought it would all go away as they explained that would happen. My credit card unfortunately wanted to take me to court and I was told to walk away and let them attempt to collect payment from me. I have no money they can collect from me do thry are just stuck out there with a CC debt unable to be called on.
They helped get rid of the debt do I am happy for their help. I would do it again but I may do it a bit different.
10 October 2024
Unprompted review
Reply from Consumerlegalgroup
Hello Heidi,
Thank you for sharing your experience. We’re glad to hear that our team was able to assist you in addressing your credit card debt and helping you work toward financial relief. Your feedback is valuable to us, and we’re pleased to know that, overall, you’re satisfied with the results. Our team remains committed to assisting you through each step of the program.
10/02/2025
I started working with them 18 months ago. There was someone who spoke the same language as me. After that, I had some questions and couldn't find the same person who spoke the same language, so I didn't know what to do. I asked the company to find someone who spoke the same language, but they couldn't. So, I found myself in a situation where I was under a lot of pressure and didn't know what to do. I was paying the monthly amount, so I felt under a lot of pressure. I didn't know what to do or who to talk to to find out what they were doing.😢😢
2 February 2025
Unprompted review
Reply from Consumerlegalgroup
Hello Suaad,
Thank you for taking the time to share your experience and allowing us the opportunity to discuss your file. We understand that your primary concern was the difficulty in fully understanding the program after your initial point of contact was no longer available, and the challenge of not having Arabic-speaking staff to assist you.
We sincerely apologize for the stress this caused and appreciate your feedback, which we will use to improve our communication and support for all clients facing language barriers. We wish you the best moving forward.
Horrible customer service
Horrible customer service. It takes months to get anyone to call you back. We have been in the program for over 3 years and only one account has been resolved and I had to pay the full amount to get it resolved. So Consumer Legal Group didn't do anything for this one as we basically paid double for this account. Who knows what's going on with the other accounts as I can't get anyone to give me an update
28 September 2025
Unprompted review
Reply from Consumerlegalgroup
Hello Greg,
Thank you for taking the time to share your feedback and for speaking with us directly about your concerns. We sincerely apologize for the lack of communication and the delay in providing updates regarding your file. We appreciate the opportunity to go over your file and explain the services provided under your enrollment.
While we understand this experience did not reflect the standard of service we aim to provide, we look forward to continuing to earn your trust. Once again, we sincerely appreciate your feedback and will use it to further improve our communication and support related to your file.
Got my self onto a mess
I had got myself into a mess and I found Consumer Legal Group and they took all the worry off from me I just couldn’t pay any more so they helped me out and still are helping me so take my advice and call Consumer Legal Group
25 September 2024
Unprompted review
Reply from Consumerlegalgroup
Hello Glenda,
Thank you for sharing your experience. We’re so glad to hear that our team was able to ease your worries and provide the support you needed during a difficult time. We remain committed to assisting you every step of the way.
Consumer Legal is extremely misleading…
Consumer Legal is extremely misleading and misrepresentative. They make you believe they can negotiate with your creditors in a way that will eliminate your debt — but this is simply not true. In reality, creditors are actually more likely to sue you when Consumer Legal is involved. The money you pay them would be far better used negotiating directly with your creditors yourself. Save your time, money, and stress — avoid Consumer Legal at all costs.
12 September 2025
Unprompted review
Reply from Consumerlegalgroup
Hi Vanessa,
Thank you for taking the time to share your feedback and for speaking with us directly about your concerns. We sincerely apologize for the lack of communication in regards to your ligated debt. We truly appreciate the opportunity to review your account and explain the legal process that was taken on your behalf.
While we understand that your experience did not reflect the level of service we strive to provide, we value the chance to address your concerns and reach a favorable resolution. Your feedback is important to us as it helps us improve our services moving forward.
We appreciate your time and understanding, and we wish you the very best moving forward.
I ended up paying them just as much as…
I ended up paying them just as much as i owed-- and i STILL had to pay the debt - so I doubled my debt by signing up.
1 August 2025
Unprompted review
Reply from Consumerlegalgroup
Hi Sarah,
Thank you for taking the time to share your feedback and for speaking with us directly about your concerns. We sincerely apologize for the lack of communication and the mishandling that occurred with your file. We truly appreciate the opportunity to review your account and explain the legal process that was taken on your behalf.
While we understand that your experience did not reflect the level of service we strive to provide, we value the chance to address your concerns and reach a favorable resolution. Your feedback is important to us as it helps us improve our services moving forward.
We appreciate your time and understanding, and we wish you the very best moving forward.
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