I wish I would have called in sooner! Writing this review to help motivate those experiencing financial stress to call . Nonprofit so no pushy sales person . I left my first call armed with several... See more
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I was lucky that a lender passed my info to Consolidated once they determined they couldn't consolidate my credit card debt. I wasn't trusting at first and called back the number on official website... See more
Company replied
This company is so professional to work with. They are not like other debt consolidation companies. They work by lowering interest rates while keeping the debt and not negotiating like other companies... See more
Company replied
This company is awesome, it's helping me pay my debt of every month after the negotiated a much lower price & intrest rate. It's made me financially more responsible. A great service to help. I'm so g... See more
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Company details
About Consolidated Credit
Information provided by various external sources
Call us today at 1-844-329-7146 to begin your path towards freedom from debt.
As a non-profit agency and one of the nation’s largest credit counseling organizations in the country, our mission is to assist families throughout the United States in ending financial crisis and solving money management problems through education and professional counseling. For 23 years we have helped over 6.5 million people find the financial freedom they need. Whether they need housing counseling, relief from credit card debt, or simply want advice on how to better manage their money, we have the resources, recommendations, and solutions consumers need to reach their financial goals.
Llámenos hoy al 1-844-329-7146 para comenzar su camino hacia una vida sin deudas. Como una organización sin fines de lucro y una de las agencias de consejería de crédito más grande de los Estados Unidos, nuestra misión es la de ayudar a las familias con sus problemas de deudas a través de programas de manejo de deudas, consejería profesional y educación financiera. Durante más de 23 años, hemos ayudado a 6,5 millones de personas a encontrar la libertad financiera que necesitan. Ya sea que necesiten asesoramiento sobre vivienda, alivio de deudas de tarjetas de crédito o simplemente desean administrar mejor su dinero, tenemos los recursos, las recomendaciones y las soluciones para ayudarlos a alcanzar sus metas financieras.
As a non-profit agency and one of the nation’s largest credit counseling organizations in the country, our mission is to assist families throughout the United States in ending financial crisis and solving money management problems through education and professional counseling. For 23 years we have helped over 6.5 million people find the financial freedom they need. Whether they need housing counseling, relief from credit card debt, or simply want advice on how to better manage their money, we have the resources, recommendations, and solutions consumers need to reach their financial goals.
Llámenos hoy al 1-844-329-7146 para comenzar su camino hacia una vida sin deudas. Como una organización sin fines de lucro y una de las agencias de consejería de crédito más grande de los Estados Unidos, nuestra misión es la de ayudar a las familias con sus problemas de deudas a través de programas de manejo de deudas, consejería profesional y educación financiera. Durante más de 23 años, hemos ayudado a 6,5 millones de personas a encontrar la libertad financiera que necesitan. Ya sea que necesiten asesoramiento sobre vivienda, alivio de deudas de tarjetas de crédito o simplemente desean administrar mejor su dinero, tenemos los recursos, las recomendaciones y las soluciones para ayudarlos a alcanzar sus metas financieras.
BBB Accredited Business A+ Rating
Written by the company
Giving Back to the Community
Consolidated Credit believes in giving back to the communities in which we work, live and help our clients.
Whether it is through a corporate donation, employee fundraising campaign or volunteering, we want to help enrich the lives of Americans.
Contact info
5701 West Sunrise Blvd, 33313, Fort Lauderdale, United States
- 1-844-329-7146
- Counselor@ConsolidatedCredit.org
- consolidatedcredit.org
4.8
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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The payments were settled quickly with…
The payments were settled quickly with my creditors. I liked that I was not told I could not keep making payments to my creditors while negotiations were being made.
1 October 2024
Reply from Consolidated Credit
Hi Joseph,
We don't offer a settlement program but are happy you were able to find a solution that's working out for you! We wish you the best.
They suck I wish providence credit…
***FAT CHANCE*** i was a customer for 28 years. Closing my account soon. You don't really care !!!!
They suck I wish providence credit union would never merged. customer services really sucks.
11 August 2025
Unprompted review
Reply from Consolidated Credit
Hi JW,
We think you may be confusing us with another company or financial institution. We are not a bank and have never merged with one. Besides offering financial counseling, we only provide debt management programs where we help negotiate your interest rates lower and place you a payment plan to get out of debt faster. However, we wish you the best of luck and hope your next bank provides you the experience you deserve!
Much appreciation for the quality care…
Much appreciation for the quality care I am receiving during my financial hardship journey.
11 August 2025
Reply from Consolidated Credit
Dear Ranae,
We're delighted to be able to provide the assistance you need at this point in your financial journey and appreciate your feedback. If you’ve been happy with our service, please consider referring us to family and friends! Tell them to give us a call at 877-987-3337. Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax
Reply from Consolidated Credit
Hi Gabriel,
We appreciate you taking the time to leave a review and let us know your program is working well. If you ever recommend us to anyone, tell them to call 877-987-3337! You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax
Getting me out debt
6 August 2025
Reply from Consolidated Credit
Hi Nona,
Thank you for sharing your experience, we're delighted to hear the program has been working for you! If you recommend us to family or friends tell them to call 877-987-3337. We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax
Reply from Consolidated Credit
Hi Tracy,
We're glad to hear your program and service have been smooth and convenient! If you’ve been happy with our service, please consider referring us to family and friends! Tell them to give us a call at 877-987-3337. Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax
You cannot put a price on peace of mind
31 July 2025
Reply from Consolidated Credit
Hi Valerie,
It's a pleasure to take some stress off your shoulders and give you more peace of mind. Thank you for choosing us as a partner in your financial journey! If you ever recommend us to anyone, tell them to call 877-987-3337. You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax
Very Helpful and nice
This company was very open and helpful. I was listened to and my needs were met. They are very good.
24 July 2025
Reply from Consolidated Credit
Hi Amanda,
Welcome aboard! It's a pleasure to know your counselor took the time to answer all your questions and ensure your program was the best fit for you. If you ever recommend us to anyone, tell them to call 877-987-3337! You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax
Reply from Consolidated Credit
Dear Susanne,
It's our pleasure to be part of your financial journey and help you reach your goals. We’ve been counseling people through credit challenges for free since 1993! If you recommend us to family or friends tell them to call 877-987-3337. We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax
Communication is great.
12 July 2025
Reply from Consolidated Credit
Hi Cheryl,
We understand the importance of transparent, fluid communication and are happy that's been your experience with us. If you’ve been happy with our service, please consider referring us to family and friends! Tell them to give us a call at 877-987-3337. Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax
Reply from Consolidated Credit
Dear Davies/Glyn,
Welcome aboard and thanks for sharing your feedback! We're glad to hear you received the high level of service you deserve. If you ever recommend us to anyone, tell them to call 877-987-3337. You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax
Agents are very understanding
Agents are very understanding. Very helpful in helping us to understand how it works.
8 July 2025
Reply from Consolidated Credit
Hi John,
We strive to provide professional, helpful service and are pleased to hear that's what you received! Thank you for choosing us as a partner in your financial journey. We’ve been counseling people through credit challenges for free since 1993! If you recommend us to family or friends tell them to call 877-987-3337. We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax
Ten out of ten customer servic
Anna was super helpful,kind and considerate throught out the entire call. Please give her a raise wow 10 out of 10 customer service
9 July 2025
Reply from Consolidated Credit
Dear Amber,
It's a treat to know Anna made such a big difference for you! We're excited to be working with you and appreciate the feedback. Please consider referring us to family and friends! Tell them to give us a call at 877-987-3337. Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax
Reply from Consolidated Credit
Hi Lori,
It's a pleasure to know things are going well so far! We hope as your program progresses and see the benefits stack up that you'll update your review. If you ever recommend us to anyone, tell them to call 877-987-3337. You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax
Reply from Consolidated Credit
Dear Arlene,
We understand how easy it can be to find yourself in debt and how difficult it can be to get out of. That's why we're happy to assist you in getting a new path to reach your goals! Thanks for sharing your experience with us. We’ve been counseling people through credit challenges for free since 1993! If you recommend us to family or friends tell them to call 877-987-3337. We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax
This Can Help Anyone Create Financial Flexibility
From my initial interaction with Alan, I knew this was going to be a huge help. So grateful for this experience to learn and grow.
30 June 2025
Reply from Consolidated Credit
Hi Big Train Watt,
We're happy to hear that Alan was helpful and found a program fit to your needs and goals. We're grateful for your positive feedback and that you feel this experience will help you learn and grow. If you’ve been happy with our service, please consider referring us to family and friends! Tell them to give us a call at 877-987-3337. Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax
A Relief!
Easy, Communicative - customer service answered all questions and now that I'm in program - has proven to be true everything of what was told to me.
1 November 2024
Reply from Consolidated Credit
Hi Customer,
We're glad to be working with you and are happy to hear you found our team to be helpful and knowledgeable! Thank you for taking the time to leave a review. If you ever recommend us to anyone, tell them to call 877-987-3337. You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax
I called this company the lady on the…
I called this company the lady on the phone asked me couple questions it was like 2 or 3 minutes then she goes l call you back never called back and she was kind of rude as well don't contact this company
23 June 2025
Unprompted review
Reply from Consolidated Credit
Dear Mode,
We regret the call did not meet your expectations, and we appreciate you bringing this to our attention. We're reviewing this to see how we can improve our processes. If you're still interested in working with us, we'd love to show you this was a one-off and that we are focused on customer service! Regardless, we wish you the best and hope you find a debt solution perfect for your needs.
Waste of time…
I returned a call from someone at Consolidated Credit who contacted me this evening and left a message for me to call back at 888-355-1037. When I called back I got a recorded message saying that “my counselor” was not available, so I was told to press 2 for another counselor. I did so but the person who answered told me that they were not the person who was my counselor and they didn’t have time to speak with me at this time, 7:13 PM on Thursday, Juneteenth.
After I hung up the call I found that I had received an email from someone named Carey (?) who asked me to call back at 844-235-4316. I called them back and the person who answered told me that “my counselor” was not available and suggested they call me back next Monday. Disappointed, I hung up the phone after I told him, thank you but I won’t be available next Monday.
I have no idea how this company got such a favorable Trust Pilot rating. I could not rate them at all because they weren’t available to help me.
Don’t waste your time completing their online review because more than likely you will be wasting your time.
This review will likely be refuted. If it is I will write another one until it is accepted and posted.
18 June 2025
Unprompted review
Reply from Consolidated Credit
Dear Kenneth,
Thank you for sharing your feedback so that we can continue to provide service at the high level our clients deserve. While events did not happen in quite that way, we did review your calls and recognize you should have been served better. We're discussing methods to ensure future calls get the immediate attention we strive to offer.
If you're still interested in our program, we hope you'll give us another shot! Regardless, we wish you the best and hope you find a debt solution perfect for your needs.
Reply from Consolidated Credit
Hi Connie,
Welcome aboard! We're happy to hear you enjoyed the conversation with your counselor and that they fully answered all your questions. We can't wait to see the progress you'll make in the program. If you ever recommend us to anyone, tell them to call 877-987-3337! You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax
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