ConservatoryLand Reviews 632

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 108 reviews, reviewers overwhelmingly had a great experience with this company, praising the exceptional service and high-quality products from start to finish. Customers consistently highlight the professionalism and helpfulness of the staff, including sales, planning, and customer service teams, who provide excellent advice and support. Many appreciate the efficient installation process, often completed ahead of schedule by skilled and tidy installers who pay great attention to detail. The company's commitment to customer satisfaction is evident through daily follow-up calls and prompt resolution of any issues, ensuring a smooth and stress-free experience. However, some customers also noted issues mainly with design due to odd measurements from the surveyor, and a few experienced problems with leaking roofs and dangerous electrics shortly after completion. These reviewers also mentioned poor customer service in these instances, feeling their concerns were dismissed and promises did not match reality, leading to inconvenience and stress.

What people talk about most

Service

People report positive experiences with service, often describing it as amazing, excellent, and top-notch... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, professionalism,... See more

Product

Users describe positive interactions with product, with many customers expressing satisfaction with the... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting excellent communication... See more

Quality

Customers had positive experiences with quality, with many expressing delight and satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish conservatoryland were amazing. Charlie and his team were exceptional, turning up on time when they said . Small issues though no fault of them were resolved with help from electri... See more

Company replied

Rated 5 out of 5 stars

It is commonly known in selling that an agent will say "You'll remember the quality long after you've forgotten the price. However, its not the case with Conservatory Land. Not only do they provide a... See more

Company replied

Rated 5 out of 5 stars

I received a few different quotes to replace my lean to sunroom/orangery. Conservatoryland we're £2000 cheaper than the competition . I went with a lantern style roof which gave extra height... See more

Rated 5 out of 5 stars

Very impressed. The whole process was completed in weeks and I'm very happy with the result. From Day 1, I have been kept upto date with progress. ConservatoryLand staff have been most helpful and... See more

Company replied


Company details

  1. Conservatory Specialist

Written by the company

ConservatoryLand manufacture and supply bespoke conservatories at a fraction of the normal price. Use a ConservatoryLand Approved Installer or build your own.


Contact info

4.8

Excellent

TrustScore 5 out of 5

632 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

To life to our conservatory

Really pleased couldn't be better.Really good service installed quickly and professionally....😊

26 September 2025
Unprompted review
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Reply from ConservatoryLand

Thank you so much for sharing your experience with us, we are very happy that we were able to provide you with the best service, I will ensure that it is passed to the relevant teams, Many thanks

Rated 5 out of 5 stars

Professional and Quality of Work

They were so professional from the start to the end. Any time I had a question or concern they address them right away. The installer Charlie and Lee were such perfectionist. Thank you to the management Karen, Stan and Gary.
I would highly recommend them.

20 September 2025
Unprompted review
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Reply from ConservatoryLand

Good morning, thank you so much for sharing your positive experience with us, it has been a pleasure working with you :-)

Rated 5 out of 5 stars

A New Conservatory from ConservatoryLand

“ConservatoryLand” provided an excellent service, from our tour of the factory and contract signing with Sam Thaker. Everything went smoothly from signing contract to removal on 21/08/2025 of the old conservatory by the ConservatoryLand contractor Mick Rouse of Rouse Property Improvements and the instalment of the new conservatory on 22/08/2025. We very are happy with our experience.

22 August 2025
Unprompted review
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Reply from ConservatoryLand

Thank you so much for sharing your experience with us, its great to hear that you are happy with the service :-)

Rated 5 out of 5 stars

I love my posh new conservatory

I love my posh new conservatory , which was a long overdue replacement for the old one and I wish I had done this sooner! It is so much lighter and much nicer to look at, good quality, and good value for money!!
I found ConservatoryLand very professional and easy to deal with and would not hesitate in recommending them.

10 September 2025
Unprompted review
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Reply from ConservatoryLand

Thank you for your review, its great that you are so happy with your consrvatory, I will pass your comments on to the relevant teams....thank you again :-)

Rated 1 out of 5 stars

Conservatory put up in March 2025.All…

Conservatoryland put up our conservatory in March 2025.All good til the rain came. Reported leak down inside wall with pictures. Promised builder would sort it.He made 3 different appointments which he didn’t show for. The office promised they would sort. Have ignored all attempts to get it sorted. They take your money and then ignore you.Unbelieveable behaviour this day and age. Ten year garantee not worth the paper it’s written on.We fell for the spill from the sales team.No after care at all. Don’t use them. Now going to small claims court.your reply is lies. We’ve chased you for 3 months now. We still have the leak. Of course we’re lying we always wanted a leaking conservatory for £20,000. We didn’t try to resolve it every week waiting patiently to move on. All our e-mails and messages good to go.

11 June 2025
Unprompted review
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Reply from ConservatoryLand

Please would you mind calling me on 01623 488754 so I can discuss this issue with you. Thank you

Rated 5 out of 5 stars

Years of planning became a reality with Conservatory Land!

We had been planning to add a conservatory to our house since we moved in, but amongst other things happening, the conservatory was pushed back until January this year which was when I first contacted Conservatory Land for a brochure and a quote.
We were contacted regularly along the way with updates, designs, even down to choosing handle colours! Our delivery was right on schedule and recommended Builder was fantastic, and completed the construction within the time he said and also plastered the interior walls and fitted the sills.
We love our extra space, I recommend everyone to speak to Conservatory Land when looking for a conservatory!

26 March 2025
Unprompted review
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Reply from ConservatoryLand

Good morning, thank you very much for taking the time to leave us such a positive review. We are so pleased that we were able to meet your expectations.

Rated 5 out of 5 stars

Excellent customer service

We would like to say a big thank you to Alec for the help and advice in us getting the Conservatory that we wanted. Thank you to Karen for overseeing that the delivery and installation goes as planned.
The design, sale,installation and post sales, customer service,the whole process from start to finish was done with great professionalism.
The installation was done to a high standard.
We are very happy and now enjoying and spending time in our new conservatory.
We would definitely recommend ConservatoryLand!

14 July 2025
Unprompted review
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Reply from ConservatoryLand

Thank you very much for taking the time to leave us such a lovely review, The fact that you have had such a positive experience is great, I will ensure that the various teams are aware. Thank you again :-)

Rated 5 out of 5 stars

From start to finish Conservatory Land…

From start to finish Conservatory Land gave us a first class service. Our installers were also very professional clean,thorough, on time and meticulous.

We have fully been happy with the experience with this company.
Would definitely recommend. Well done Conservatory Land !

14 August 2025
Unprompted review
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Reply from ConservatoryLand

Thank you so much for your very kind review, we are over the moon that you are happy with your new added space. I will ensure that it is shared with the teams involved :-)

Rated 5 out of 5 stars

Karen and Anthony have worked miracles…

Karen and Anthony have worked miracles to rectify my leaking conservatory. The leak is a mystery even though its 8 years old and both Karen & Anthony have worked tirelessly to resolve my issue - could hope for better customer service.

31 July 2025
Unprompted review
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Reply from ConservatoryLand

Thank you so much for your very kind review, we are very happy that we have been able to assist you in this way :-)

Rated 5 out of 5 stars

The best conservatory I ever had

If you are looking for a beautiful and elegant conservatory then your direction should go to ConservatoryLand, their design is perfect and precise and the workmanship is great.no mistakes and no faults just a perfect conservatory that you dream of and deserve. When you talking about the customer service look for a genius lady Ms Karen Potts , she will sort out for you any issue that might come out, she is with you from the start to end restless even it is a weekend. That happened with me following every little bitty thing. Big thank you ConservatoryLand and thank you Ms.Karen Potts

15 July 2025
Unprompted review
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Reply from ConservatoryLand

Thank you so much for your review, we are very please that we have been able to support you with your conservatory. You have been a pleasure to deal with :-)

Rated 5 out of 5 stars

excellent customer service

we bought our conservatory in 2016 and still love it. My wife and I put it together ourselves. With the instructions that were pretty easy to follow . Recently one of the window handles failed . But one call to customer services got it all sorted . One in the post that day, excellent service

4 August 2025
Unprompted review
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Reply from ConservatoryLand

Thank you so much for your great review, we are happy that we were able to assist you and that you are still enjoying your conservatory.

Rated 5 out of 5 stars

Absolutely fabulous!

One happy family! We can’t thank you enough for all your professional help. We were certainly looked after from start to finish. The quality of new conservatory is second to none. We wouldn’t hesitate to recommend to anyone.

30 July 2025
Unprompted review
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Reply from ConservatoryLand

Mr Boardman thank you very much for leaving us such a great review, we are so pleased that you are happy with the service that you received from us.

Rated 5 out of 5 stars

Conservatory land are simply the best

Conservatory land are simply the best, I got a 5* conservatory at half of the price of a certain 'mountain' competitor.
The instal was done to such a high quality and the installers couldn't do enough to help, every one was super friendly ever step of the way. Flawless

25 July 2025
Unprompted review
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Reply from ConservatoryLand

Thank you so much for your review, its great that we have delivered the best service to you and the installers did a great job. Have a lovely weekend and enjoy your conservatory :-)

Rated 5 out of 5 stars

Replacement conservatory on existing…

Replacement conservatory on existing dwarf wall.
From start to finish the whole process was seamless and professional. From sales, design, fitting and post sales customer service. ConservatoryLand can not be praised enough.
The quality of the product is excellent and great value.
I will be more than happy to recommend them.

1 July 2025
Unprompted review
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Reply from ConservatoryLand

Hello Mr Slade, thank you so much for your great review. Its very helpful for future customers to have faith in our product and all areas of our service.

Rated 5 out of 5 stars

Very friendly professional company

Very friendly professional company to deal with no hard sell no salesman to battle with saw an advert in a national newspaper rang the number really only curious told them what design I had sent photos measurements came back with plans and price the same day showed the mistress of the house who as always wasn't happy with my plans had a conference call with with the mistress in charge tweaked the design to suit agreed price and discussed the different payment options settled on design plans and payment package date confirmed for installation nice professional installation company ground made ready conservatory delivered prefabricated built within one week looks fantastic no problems no fuss great company to do business with

2 July 2025
Unprompted review
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Reply from ConservatoryLand

Good afternoon, thank you for your great review, we are so pleased that the Mistress of the house agreed with you and that you had a good experience with us :-)

Rated 5 out of 5 stars

Very pleased with the professionalism…

Very pleased with the professionalism from conservatory land from start to finish. The quality of the product is first class. Any teething problems are dealt with straight away. Customer service is fantastic they keep you informed every step of the way. Installers it seems to me are hand picked for reliability and professionalism. I would highly recommend this company all day long.

24 June 2025
Unprompted review
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Reply from ConservatoryLand

Thank you for your review Steve, Its great to hear that you were happy with all aspects of our service

Rated 5 out of 5 stars

Amazing Service

A small issues turned into a massive job and Stan has spent one of the hottest days of the year basically rebuilding the 8 year old Conservatory to enable the rectification of the small issue - Stan is an amazing legend and a couldnt have been more helpful backed by Karen in the back office.

17 June 2025
Unprompted review
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Reply from ConservatoryLand

Thank you Paul for your review, I'm glad that the issues have been sorted out for you.

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. The conservatory steel base allowed us to have a conservatory on our park home where conventional footings are not permitted by planning. Their planners made it easy to decide which style and size we needed and were very knowledgeable. Full detailed plans were provided. Their approved fitter introduced himself at a time suitable to both of us and turned up to do a site survey and on the day of delivery with his team bang on time. The conservatory base was fitted with minimal fuss and the conservatory was erected as per schedule. The site was left clean and tidy. I could not fault the quality of the conservatory or the standard of workmanship all for a price far less than I was quoted by other firms. Highly recommend.

9 May 2025
Unprompted review
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Reply from ConservatoryLand

Thank you so much for your positive feedback. We are pleased you had a great experience.

Rated 5 out of 5 stars

New conservatory

Decided to have a conservatory rang one well known company but they didn’t turn up ,so gave them a miss.Rang Conservatoryland who couldn’t be more helpful.Got a quote very quickly,agreed a price.Conservatoryland then handled the whole project,We are very happy with the construction is very good ,the fitters were excellent and arrived every day until finished a very good experience thoroughly recommend .

8 May 2025
Unprompted review
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Reply from ConservatoryLand

Thank you for taking the time to share your experience with us. We are grateful for your feedback.

Rated 5 out of 5 stars

It was pleasure to working with ConservatoryLand as it is realiable, easy to approach, quick and affordable payment plans…

It was pleasure to working with ConsevatoryLand to have my new conservatory installation. It was fantastic and exact as our dreams. I would like to appreciate their advice and guidance throughout. The installation was so quick and has affordable payment plans. Would recommend ConservatoryLand to anyone looking forward to have your dream conservatory….

22 April 2025
Unprompted review
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Reply from ConservatoryLand

Thank you so much for your kind review, we are happy that we've been able to meet your expectations.

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