ConservatoryLand Reviews 632

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 108 reviews, reviewers overwhelmingly had a great experience with this company, praising the exceptional service and high-quality products from start to finish. Customers consistently highlight the professionalism and helpfulness of the staff, including sales, planning, and customer service teams, who provide excellent advice and support. Many appreciate the efficient installation process, often completed ahead of schedule by skilled and tidy installers who pay great attention to detail. The company's commitment to customer satisfaction is evident through daily follow-up calls and prompt resolution of any issues, ensuring a smooth and stress-free experience. However, some customers also noted issues mainly with design due to odd measurements from the surveyor, and a few experienced problems with leaking roofs and dangerous electrics shortly after completion. These reviewers also mentioned poor customer service in these instances, feeling their concerns were dismissed and promises did not match reality, leading to inconvenience and stress.

What people talk about most

Service

People report positive experiences with service, often describing it as amazing, excellent, and top-notch... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, professionalism,... See more

Product

Users describe positive interactions with product, with many customers expressing satisfaction with the... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting excellent communication... See more

Quality

Customers had positive experiences with quality, with many expressing delight and satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish conservatoryland were amazing. Charlie and his team were exceptional, turning up on time when they said . Small issues though no fault of them were resolved with help from electri... See more

Company replied

Rated 5 out of 5 stars

It is commonly known in selling that an agent will say "You'll remember the quality long after you've forgotten the price. However, its not the case with Conservatory Land. Not only do they provide a... See more

Company replied

Rated 5 out of 5 stars

I received a few different quotes to replace my lean to sunroom/orangery. Conservatoryland we're £2000 cheaper than the competition . I went with a lantern style roof which gave extra height... See more

Rated 5 out of 5 stars

Very impressed. The whole process was completed in weeks and I'm very happy with the result. From Day 1, I have been kept upto date with progress. ConservatoryLand staff have been most helpful and... See more

Company replied


Company details

  1. Conservatory Specialist

Written by the company

ConservatoryLand manufacture and supply bespoke conservatories at a fraction of the normal price. Use a ConservatoryLand Approved Installer or build your own.


Contact info

4.8

Excellent

TrustScore 5 out of 5

632 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

Generally a good company, not hiccup free though

Overall I'm really pleased with the conservatory,
Unfortunately there were a few issues mainly with design that i think came from perhaps odd measurements from the surveyor - for example one wall blocks our existing window a bit and drainage was an issue. I highly recommend perhaps talking properly to the design team before sign off and go through bit by bit, to hopefully avoid this sort of problem.
I would still recommend this company if you are confident in checking and talking through your needs.
Customer service is very kind

1 January 2026
Unprompted review
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Reply from ConservatoryLand

Good afternoon, thank you very much for your feedback it is very much appreciated. :-)

Rated 5 out of 5 stars

Everything when like clockwork from the…

Everything when like clockwork from the moment the installers arrived the delivery of the conservatory and the installation all completed within 2days I am absolutely delighted with the finished product and a special thank you to the installation team

14 April 2026
Unprompted review
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Reply from ConservatoryLand

Thank you for sharing your experience with us, its great to hear that you are happy with how everything went and you are delighted with your conservatory :-)

Rated 5 out of 5 stars

Amazing quality and very helpful staff

We are delighted with our amazing new conservatory. It looked even better than we expected from the drawings sent to us before the installation.
We had an old conservatory with a brick base so we just needed the top windows and roofing replacing.
Everything was completed within 2 days from the dismantling and removal of the old frames to the installation of the new. Our 2 installers were so helpful and ensured everything was left clean and tidy both days before they left.
We would not hesitate to recommend them to any one considering a new conservatory, particularly as they offer a 10 year guarantee as standard.

8 April 2026
Unprompted review
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Reply from ConservatoryLand

Its great to know that you are delighted with your conservatory. Your recommendation to others really is appreciated, thank you

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, good quallity conservatory and excellent polite fitters who worked fast and didnt stop. Superb job. Daily contact with customer service.

17 April 2026
Unprompted review
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Reply from ConservatoryLand

Thank you so much for kindly leaving a review for us. Its great to know that you are happy with the experience

Rated 5 out of 5 stars

First class ,well pleased with my new…

First class ,well pleased with my new small conservatory, excellent communication before during and after the construction, no problems at all was finished top to bottom in 3 days with minimum fuss would highly recommend 😀

30 March 2026
Unprompted review
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Reply from ConservatoryLand

Good morning we are very happy to have read that you had such a good experience during the process and fact that you would recommend us, its very nuch appreciated, thank you

Rated 5 out of 5 stars

Really positive experience ☺️

Really positive experience from beginning to end with Conservatoryland. We were kept up to date throughout, builder was always on time and work was to a very high standard. Definitely recommend for their standard of work and their professional customer service throughout 👍

1 March 2026
Unprompted review
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Reply from ConservatoryLand

Its really appreciated by us that you have left us a review and you have found the experience positive, thank you for the recommendation.

Rated 5 out of 5 stars

Would 100% Recommend

Excellent service from the first steps in sales with Alex to the technical team to daily phones from Jackie and Catherine to see how things were going and then to make sure all was ok at the end from Karen all very helpful answered all my questions and helped with anything i needed

20 March 2026
Unprompted review
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Reply from ConservatoryLand

Good morning, thank you so much for the lovely review, its is really appreciated and we are pleased that you had such good service.

Rated 5 out of 5 stars

I really love our new conservatory

I really love our new conservatory, the process was super simple - and made some changes throughout and felt like they were great and happy to oblige. We got a 3.5m x 2.75.
We went for basic installation as we are avid DIYers, and couldn't fault the third party at all, MPRO homes, Oni and the team were lovely and quick! Would recommend

2 March 2026
Unprompted review
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Reply from ConservatoryLand

Hello, its very good to know that you love your new conservatory and that you would recommend Conservatoryland to others, thank you for taking the time to leave a review for us

Rated 5 out of 5 stars

I am beyond happy

I am beyond happy with my gorgeous new conservatory. From the initial phone call with Dan to completion took only a matter of weeks.
The approved installers, Diogo and his Father worked really hard & did a fantastic job.
The whole ConservatoryLand team are efficient, friendly & caring. I thoroughly recommend them.
With a special mention to Jane for her many phone calls.
Thank you all so very much.

28 March 2026
Unprompted review
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Reply from ConservatoryLand

Its great to know that you had a grreat experience with us and its very kind of you to take the time to leave us such a nice review. Thank you very much

Rated 5 out of 5 stars

ConservatoryLand would be my choice again. Brilliant

ConservatoryLand exlained the process really well so we knew what to expect and when. They arranged for the erecting company (MPro Homes which is a separate contract). They said MPro Homes would take delivery on 24 March. It all happened just as planned. Mpro Homes stayed and did the necessary base work on the 24th and 25th. They returned on Monday 30th having let the concrete cure and worked all week so it was finished, including plastering and power sockets on Saturday 4th April. ConservatoryLand phoned each day to check everything was going according to plan which we are happy to say it was. No hiccups. Everything fitted. No bits missing. Great construction crew. We have now got a wonderful conservatory, no hassle, no fuss, on time, on budget and no extras. Brilliant.

4 April 2026
Unprompted review
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Reply from ConservatoryLand

Thank you very much for taking the time to leave us such a great review. I will ensure that your kind comments are passed to the various teams

Rated 5 out of 5 stars

Replacing the old with new.

My wife decided that our old conservatory needed replacing, she saw an advertisement in the mail and went ahead with an order from ConservatoryLand. I was sceptical, preferring to get a local firm, but as she was paying we went ahead. Selection and needs for the new conservatory were handled quickly and very efficiently and an installation date one month ahead was agreed. all things went to plan and the selected local installer, Kevin, duly arrived to unload the conservatory on date agreed. Keven turned out to be an inspiration, dismantling the old and assembling the new with remarkable skill. The result an outstanding conservatory finished with the utmost care. We are very impressed!!

2 April 2026
Unprompted review
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Reply from ConservatoryLand

Good afternoon, thank you for your review, we are happy that you chose us to help you create your new added space, even better that we provided a service that you are happy with, its great to hear. :-)

Rated 5 out of 5 stars

Brilliant experience

The experience from start to finish was stress free, the team were extremely helpful and on hand for any questions. The contractors were here on time and went above and beyond. I would recommend them to anyone.

23 March 2026
Unprompted review
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Reply from ConservatoryLand

Good afternoon, thank you for your very nice review, its great to hear that the service you received was as we would expect it to be :-)

Rated 5 out of 5 stars

This is what customer service is about. They set the bar high here...

Karen, Jackie, - immense customer service throughout installation and aftercare.

Quality of conservatory, fixtures and fittings is excellent.

One of the best customer based interactions i have had with a company.

27 March 2026
Unprompted review
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Reply from ConservatoryLand

Thank you very much for your review, its been an absolute pleasure supporting you with your project. Lovely people to deal with too, its very much appreciated and I will pass on your comments to the relevant people. :-)

Rated 5 out of 5 stars

Many thanks, ConservatoryLand

We are extremely happy with ConservatoryLand …. 5 Plus Stars for their exemplary service !!
We would like to mention Special thanks to :
Becky Wheatman, from the Sales team, who provided all the valuable information about the conservatory that we were looking to build, and also provided discount on the cost that was possible !
John Heath, Technical Advisor, who provided & clarified all the needful related to the final design of our conservatory !
Jane Atkins, from the Customer Service team, who very meticulously provided all the information that we asked for, and followed up very regularly to ensure everything is going as planned towards our conservatory build completion !
Also, our sincere gratitude to the ConservatoryLand's Suppliers who made sure that all the parts of our conservatory arrived in a very caring manner !
And equally, sincere thanks to the ConservatoryLand's Installer, who ensured that the build of our conservatory is as per the design, in a very efficient & caring manner !
Overall, it is remarkable team that the ConservatoryLand is, and we are very pleased how the entire process from Sales to Completion went !
We would only be glad to recommend ConservatoryLand to others ! Many thanks indeed !!

25 March 2026
Unprompted review
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Reply from ConservatoryLand

Good morning, thank you very much for your great review. The fact that you are happy with the all round service that you have received is fantastic to hear. I will ensure that all of the people involved are informed .....Thank you

Rated 5 out of 5 stars

We ordered our custom made new…

We ordered our custom made new conservatory and had the approved instalation fitters . From start to finish Conservatory land have been great. They kept us imformed at every stage from ordering through to completion. Nothing was too much trouble for them, and we would highly recommend them if you are considering a new conservatory

15 October 2025
Unprompted review
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Reply from ConservatoryLand

Thank you very much for your review, its great to know that you that the service that you received you were happy with, its much appreciated and I will ensure that the relevant teams are aware. Thank you again

Rated 5 out of 5 stars

Great product and installation

From the idea of getting a conservatory to having it installed the process went very smooth. Communication was excellent and all our questions were answered promptly via WhatsApp or phone call. Customer service called frequently during the install to make sure we were happy. Umesh and his team were very friendly and professional and the install only took a few days. The product quality is great and looks fab. We are both happy with the process and would recommend Conservatoryland if you are thinking of having one.

6 March 2026
Unprompted review
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Reply from ConservatoryLand

Good morning, thank you very much for the great review. Its really nice to know that you were happy with the process all round and the installation went well. Great news :-)

Rated 5 out of 5 stars

Was very unsure at the start

I decided to go with conservatoryland after having ridiculous quote from other companies.

However at the beginning I was very anxious and did wonder if it was the right decision. The two things that worried me most was the hard sell at the beginning, Will the salesman kept pushing me to place the order which put me off and I very nearly didn’t. The second concern was that the installers were subcontractors which I’ve always steered clear of in the past.

I shouldn’t have worried though, the installers were brilliant working in awful weather in the middle of February in our muddy garden! We had our old conservatory taken down and replaced, the new one seems much more solid than the previous one and the glass roof is brilliant compared to the old plastic one.

Conservatoryland phoned every day to check everything was going as planned. They kept me informed throughout the whole process from placing the order the completion. Would definitely recommend them.

18 February 2026
Unprompted review
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Reply from ConservatoryLand

Good afternoon, thank you very much for taking the time to leave us a review. I have passed your comments back to the Sales Manager who can speak to his team, we certainly do not want any of our customers to feel as they have been pushed in anyway.
I am very pleased that in the end your concerns and worries disappeared and you are happy with the oversall experience and would recomend us to others....Thank you :-)

Rated 5 out of 5 stars

A DREAM COME TRUE

We are very pleased with our new conservatory the whole experience was a dream from start to finish, conservatory land is a very professional company to deal with, there products are excellent , the erection team were superb and the finished product will be a great asset to our home , thanks to everyone involved.

3 March 2026
Unprompted review
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Reply from ConservatoryLand

Good afternoon, thankyou so much for leaving the review for us. We are happy that you have had a great experience with us. Its good to know we have helped you to acheive a dream ...Thank you :-)

Rated 5 out of 5 stars

We couldn’t be happier with our new…

We couldn’t be happier with our new conservatory. From the very first consultation to the final finishing touches, the entire experience was seamless, professional, and extremely rapid.
The design perfectly complements our house, creating a bright, elegant space that we plan to use every single day. The attention to detail is outstanding, from the quality of the materials to the near flawless installation. It’s clear that real care and craftsmanship went into every stage of the build.
What truly set this experience apart, though, was the installation team (Noel and his crew). They were punctual, respectful, and incredibly hardworking, always keeping us informed and making sure everything was exactly how we wanted it. Nothing ever felt like too much trouble, and their pride in their work really showed.
The end result has exceeded all our expectations of our home. We wouldn’t hesitate to recommend Conservatoryland to anyone considering a conservatory. Absolutely first-class service from start to finish.

17 March 2026
Unprompted review
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Reply from ConservatoryLand

Good morning, I would like to thank you for taking the time to leave us such a great review, we always certainly give 100% to ensure that our customers are happy and feel supported throughout the process. I will ensure that all of the relevant teams are aware of how happy you are with your new conservatory. Thank you again :-)

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