CONNTEX shop Reviews 154

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Easy-to-navigate website with competitive pricing. My scissors were dispatched and arrived quickly, which is what I love about online shopping with a good retailer that has its act together. Order... See more

Rated 3 out of 5 stars

The Good: Great products and competitive pricing. The Bad: Sadly not easy to deal with customer service if you’re not a business but end user. Even if your order arrives with marks/damage like my Kai... See more

Rated 5 out of 5 stars

High quality dressmaking scissors worth paying for 7000 Tacura series v 5000 .. had researched but would help if explanation was easier to find. Also if you provide a sharpening service in U.K. should... See more

Rated 5 out of 5 stars

Excellent service. Dressmaking scissors arrived extremely quickly. They are sharp. Cut through fabric easily though I haven't had a chance to try them on really thick fabric. Very comfortable to... See more

Company details

  1. Equipment Supplier

Written by the company

At CONNTEX, we keep textile manufacturers - and the global supply chains they serve - connected, consistent and ready for what's next. We help customers connect textiles in many ways, with hook & loop fasteners, threads, fabrics, needles and more.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

154 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great quality products and service

Great quality products and service.
I bought some Kai scissors and they were sent very quickly. Not only the quality of the product (I love the brave) is great, I was contacted by Halco asking me if the order was received ok. There are options to open a business account, I don't need it yet but if/when that changes I will definitely keep Halco on top of my list of suppliers.

24 January 2025
Rated 5 out of 5 stars

I am extremely happy with KAI products

I am extremely happy with KAI products. I don't like the fact that the delivery is £15 if the order is less than £50. But on my last order I had a discount code, which gave me a chance to order a few products that I had not planned to before. Thank you! The delivery was on time.

20 January 2025
Rated 4 out of 5 stars

issues resolved

After initial non delivery the items were resent and arrived.
Items appear to be good quality.

25 September 2024
CONNTEX shop logo

Reply from CONNTEX shop

Thank you for updating the review from 1 to 4 stars - we are glad the issue was resolved and look forward to working with you in the future.

Hello we are very sorry to hear this and were not aware that the goods were not delivered to you. I can see you placed an order 2 weeks ago and that DPD has not delivered to you so we will resend the goods to you today. We hope this helps and if you are able to review your star rating we would appreciate it. Thank you.

Rated 5 out of 5 stars

Very helpful

Very helpful, followed up an internet enquiry, gave helpful advice etc without being pushy. I would recommend this company based on my experience.

1 August 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look