Connie Health Reviews 779

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, patience, and extensive knowledge, highlighting their ability to clearly explain complex details and answer all questions. Many people appreciate the personalized approach, noting that agents take the time to understand individual needs and find suitable plans without pressure. The overall service is frequently described as excellent, with consumers finding the process easy, efficient, and a great relief, especially when navigating new or complicated insurance landscapes. However, some customers mentioned being dissatisfied with receiving unsolicited communications or feeling pressured to leave positive reviews. A few people also reported issues with plan assignments or difficulties with other insurance providers after enrolling through the company.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their knowledge, patience, and... See more

Customer service

Users describe positive interactions with customer service. Customers frequently praise agents for being... See more

Service

Customers had positive experiences with service. Many reviewers highlighted the helpfulness and knowledge of... See more

User experience

People report positive experiences with user experience. Many customers describe their experience as very... See more

Subscription

Consumers find the subscription process to be a positive experience. Many reviewers highlight the helpfulness... See more

Based on these reviews

Rated 5 out of 5 stars

Our experience with Johnnene with Connei health was a wonderful one, health insurance companies should have more people working for them like Johnnene, she cares! shes very profesional, polite, and... See more

Company replied

Rated 5 out of 5 stars

David takes the time to explain in detail everything you need to know about the different plans. Answers all my questions. Doesn’t push any plan for you to sign up for. David is always available th... See more

Company replied

Rated 5 out of 5 stars

Our agent was very knowledgeable, looked for all the ways to help on the case where calling Medicare direct they could not get the enrollment finalized for a DSnp. It takes time but it's worth it for... See more

Company replied

Rated 5 out of 5 stars

oscar was very attentive and helpful with Mom's sign up. unfortunately, the remainder was painful as i had to get onto Wellcare more than once to get this moved forward and approved but it is now sh... See more

Company replied


Company details

  1. Health Insurance Agency

Written by the company

Connie Health helps you live a healthier and happier life while spending less on healthcare. This is achieved by finding your optimal Medicare plan with the best doctors available. And by helping you navigate your plans’ benefits—and the Medicare system.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

779 reviews

5-star
4-star
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1-star

Replied to 90% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Y'all are a great team

Y'all are a great team

13 April 2026
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Reply from Connie Health

Thank you so much — this truly made our day! We're proud to walk alongside you on your Medicare journey, and hearing that our team made a difference means everything to us. We're always here if you need anything.

Rated 5 out of 5 stars

Never thought to found a program to…

Never thought to found a program to help me to keep myself healthy

18 April 2026
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Reply from Connie Health

Thank you so much for sharing this — it truly warms our hearts! That's exactly why we do what we do. Your Medicare journey should include more than just coverage; it should support your overall health and well-being too. We're so glad you found us, and we're here for you every step of the way!

Rated 5 out of 5 stars

Audrey was great and I really…

Audrey was great and I really appreciate her hard work. She took care of us! Excellent service.

15 April 2026
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Reply from Connie Health

Thank you so much for this wonderful review! We'll make sure Audrey knows how much her hard work meant to you — she truly goes above and beyond for every client on their Medicare journey. We're so glad she was able to take great care of you! You are a great team to serve, and we're always here whenever you need us.

Rated 5 out of 5 stars

The experience was educational

The experience was educational. Thank you for all the information when I called to ask questions.Thankyou

11 April 2026
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Reply from Connie Health

Thank you for taking the time to share your experience. We’re so glad to hear that your call was educational and that you received the information you needed when asking your questions. Our goal is always to make things clear and helpful so you can feel confident in your decisions as you move forward in your Medicare journey.

Rated 5 out of 5 stars

It was a wonderful experience the agent…

It was a wonderful experience the agent was very knowledgeable and explained the details so that I could understand them. Everyone else that I called didn't so I'm glad I called Pamela. Thank you so much!!!!!! Myrna Criswell

16 April 2026
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Reply from Connie Health

Thank you so much for sharing your experience, Myrna, we’re so glad to hear that Pamela was able to provide the clear and knowledgeable support you deserved, especially after less helpful experiences elsewhere, it means a lot to know she took the time to explain the details in a way that truly made sense to you, and we’re honored to support you as you navigate your Medicare Advantage, Medigap, and Medicare Part D options throughout your Medicare journey.

Rated 5 out of 5 stars

The great Customer Service the great…

The great Customer Service the great customer care how friendly everybody was when they were working on my keys unfortunately I need more support in terms of my phone bill so I can’t always answer the phone calls, but I appreciate everyone being thorough and speaking to me clearly that was very helpful being bad I feel like nobody’s been there for me in the past 23 years at least like not completely but so I really appreciate it as a person with a disability is extremely hard for me to get anything done without the support of different team members, but your team members working hard in my case and helping support me whether it’s Uber or food I can use all the help I can get an in-home care provider. That’s something I’m definitely waiting for.

11 April 2026
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Reply from Connie Health

Thank you for sharing your experience. We truly appreciate your kind words about our team’s friendliness, patience, and clear communication. We understand how challenging it can be to manage everything, especially with limited phone access, and we’re grateful you trust us to support you. It means a lot to know we’ve been able to be there for you in ways others haven’t, and we’ll continue doing our best to assist with your needs. We’re honored to support you through your Medicare journey.

Rated 5 out of 5 stars

Great attention

Robert was aware of the problem I encountered with BC:BS and got right on it to find me another insurance plan

2 April 2026
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Reply from Connie Health

Thank you for sharing your experience—it's great to hear that Robert was so responsive and proactive in helping you navigate an issue with BCBS. Having someone who quickly steps in and finds the right solution can make a big difference, especially when exploring Medicare Advantage, Medigap, and Medicare Part D options Medicare journey. We’re glad Robert was able to guide you toward a plan that better fits your needs and provide the support you deserve.

Rated 5 out of 5 stars

Excellent service.

Efficient. Knowledgeable. Timely. Courteous. Professional. Agent Chris met all these stats with a personal touch.

2 April 2026
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Reply from Connie Health

Thank you for sharing such a thoughtful review! We’re so glad to hear that Chris provided efficient, knowledgeable, timely, courteous, and professional service while still adding that personal touch—it truly makes a difference when navigating your Medicare journey. Having an agent who can clearly guide you through Medicare Advantage, Medigap, and Medicare Part D options helps ensure you feel confident and supported every step of the way, and we’re happy Chris delivered that experience for you.

Rated 5 out of 5 stars

Our agent was very knowledgeable

Our agent was very knowledgeable, looked for all the ways to help on the case where calling Medicare direct they could not get the enrollment finalized for a DSnp. It takes time but it's worth it for proper benefits

1 April 2026
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Reply from Connie Health

Thank you for sharing your experience! We’re so glad to hear your agent stayed dedicated and knowledgeable, especially in a situation where even calling Medicare directly didn’t resolve the D-SNP enrollment right away. Taking the time to ensure everything is done correctly truly matters in your Medicare journey, and it’s great to know their persistence helped secure the proper benefits for you. Having guidance through Medicare Advantage, Medigap, and Medicare Part D options can make all the difference, and we’re happy your agent was there every step of the way.

Rated 5 out of 5 stars

Betsy is the special person

Betsy is the special person working for Connie Health. I loved been helped by her. She is so knowlegible.

6 April 2026
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Reply from Connie Health

Thank you so much for sharing your experience! We’re thrilled to hear that Betsy made such a positive impact during your Medicare journey. Her knowledge and dedication truly shine when helping clients understand their Medicare Advantage, Medigap, and Medicare Part D options, and it means a lot to know you felt supported and cared for.

Rated 5 out of 5 stars

Review and selection of supplemental Medicare Care options

Jenifer did an awesome job explaining the Medicare benefits associated with supplemental plans making my selection process very easy. Her assistance in signing me up for the selected plans was thorough and very helpful. Thank you.

30 March 2026
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Reply from Connie Health

Thank you so much for sharing your experience! We’re thrilled to hear that Jenifer made your Medicare journey smooth and easy by clearly explaining the Medicare benefits associated with supplemental plans and guiding you through your options. Her dedication to helping you understand Medicare Advantage, Medigap, and Medicare Part D options truly reflects the level of care we strive to provide. We’re glad she was able to make the enrollment process seamless and supportive—your kind words mean a lot to us!

Rated 5 out of 5 stars

Great people

30 March 2026
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Reply from Connie Health

Thank you for your kind feedback! We’re so glad you had a positive experience with our team—great people are at the heart of what we do. We’re committed to making your Medicare journey as simple and supportive as possible while helping you understand your Medicare Advantage, Medigap, and Medicare Part D options. We truly appreciate you taking the time to share!

Rated 4 out of 5 stars

The process was made easier with our…signing up for a supplement

The process was made easier with our broker.

28 March 2026
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Reply from Connie Health

Thank you for sharing your experience! We’re so glad to hear that your broker made the process of signing up for a supplement easier and more manageable. Having the right guidance can make all the difference during your Medicare journey, especially when navigating Medicare Advantage, Medigap, and Medicare Part D options. It’s great to know you felt supported every step of the way—we truly appreciate your feedback!

Rated 5 out of 5 stars

excellent service and professional…

excellent service and professional employees. fast service.

2 April 2026
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Reply from Connie Health

Thank you for your kind words! We’re so glad you had a great experience with our team and found the service both fast and professional. Providing clear guidance and efficient support is a big part of helping make your Medicare journey smoother, whether you’re exploring Medicare Advantage, Medigap, and Medicare Part D options. We truly appreciate you taking the time to share your feedback!

Rated 5 out of 5 stars

On March 28

On March 28, 2026
My insurance agent was extremely helpful.
My Insurance agent was extremely patient, knowledgeable and helpful . He listened to me as to what I wanted and he was able to provide a plan that best fitted me.

28 March 2026
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Reply from Connie Health

Thank you so much for sharing your experience! We’re delighted to hear that your agent took the time to listen, understand your needs, and guide you with patience and expertise to find a plan that truly fits you. That level of personalized support is exactly what we strive for as we help individuals navigate their Medicare journey, including exploring Medicare Advantage, Medigap, and Medicare Part D options. We truly appreciate your trust and kind words!

Rated 5 out of 5 stars

Jenna is very helpful and goes out of…

Jenna is very helpful and goes out of her way to make sure to explain everything

1 April 2026
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Reply from Connie Health

Thank you for taking the time to share your experience! We’re so glad to hear that Jenna went above and beyond to make sure everything was clearly explained. Supporting you with clarity and confidence is what we aim for as you navigate your Medicare journey, including understanding Medicare Advantage, Medigap, and Medicare Part D options. We truly appreciate your feedback.

Rated 5 out of 5 stars

Knowledgeable

Knowledgeable, patient, easy to understand. Flexible hours.

27 March 2026
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Reply from Connie Health

Thank you for your thoughtful feedback! We’re so glad to hear you found the experience knowledgeable, patient, and easy to understand, and that our flexible hours made things even more convenient for you. Providing that level of support is key to helping you feel confident throughout your Medicare journey, whether you’re reviewing Medicare Advantage, Medigap, and Medicare Part D options. We truly appreciate you sharing your experience!

Rated 5 out of 5 stars
Connie Health logo

Reply from Connie Health

Thank you for sharing your experience! We’re so glad to hear it was quick and easy to do, because making Medicare feel simple and stress-free is exactly what we aim for. It means a lot to know we could help make your Medicare journey smoother while guiding you through Medicare Advantage, Medigap, and Medicare Part D options with clarity and care.

Rated 5 out of 5 stars

Brian was very knowledgeable and helped…

Brian was very knowledgeable and helped me out to understand the plan and help me to you. Recommended a good plan for me. Thank you.

25 March 2026
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Reply from Connie Health

Thank you for sharing your experience! We’re so glad to hear that Brian’s knowledge and guidance made such a positive difference for you—taking the time to help you understand your plan and recommending an option that truly fits your needs is exactly the kind of support we strive to provide. It’s wonderful to know you felt confident and well taken care of as you explored your Medicare Advantage, Medigap, and Medicare Part D options, and we’re honored to be part of your Medicare journey.

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