Connell Roofing Reviews 

4
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Construction & Manufacturing

Information provided by various external sources

Our company has been installing Roofing, Siding & Windows since 1956 We service Needham & Holliston and all surrounding towns


Contact info

3.9

Great

TrustScore 4 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(4)

1 review in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Expert roofing and trim board replacement

Many thanks to Matt Cabral and his expert team for a great job this week replacing a fair percentage of the trim on our thirty year old colonial. After the bad storms this winter, I noticed a small corner of trim had actually come off exposing the sheathing underneath. Fearing water damage, I called Connell Roofing who had put a new roof on our home 12 years ago (that looks as good as new), and did more modest trim replacement 6 years ago. Dennis and John were out the next day, reviewed all the trim around the house that had some damage, gave an estimate, and said they could start in only a week. While our house has sturdy cedar board siding, the trim boards are soft pine, and there were multiple areas of sunken wood consistent with rot underneath. The bad pine trim was to be replaced with PVC trim that will last a lifetime. When the day arrived for repair, Matt Cabral made another assessment and spotted a couple of additional trim areas that could be seen to need replacement now that all the snow was gone. Additionally he spotted that the chimney flashing needed replacement, and kept an eye on things as the work progressed. The team did a fantastic job removing the damaged pine trim and replacing it with the new PVC trim. It was clear they were experts and highly efficient.
They were very careful not to damage the many trees and bushes around the house. When they left there was not even a nail on the ground!
Thank you!

10 March 2026
Unprompted review
Rated 1 out of 5 stars

Connell Roofing Fraud and Deceit

Connell Roofing completely replaced our roof in 2020 on a new purchase. The roof was covered in moss. Connell Roofing's sales person falsely represented to us that high end GAF shingle was warranted to repel moss, inducing us to pay thousands more than we were negotiating. Four years later the roof is growing moss and Connell Roofing denies making the false claims. Instead they charged us to come look and the roof and recommend we pay them more money to remove the moss from the roof. Connell Roofing has a fully staffed call center but instead of returning calls to try to address this situations, the president of the company would only email after business hours. After being left a bad review on Facebook, Connell Roofing is now manipulating its social media presence to hide the bad review.

Connell Roofing has been reported to the BBB, the Massachusetts Attorney General's Office, and the shingle manufacturer for make false and deceptive business practices.

7 September 2024
Unprompted review
Rated 5 out of 5 stars

Fast, Friendly and Excellent Work

Ben and his team were great. Explained every aspect of the job and what it entailed. They replaced over 30 windows in my home in 3 days. The team was polite, fast, efficient and clean. Would highly recommend.

8 March 2017
Unprompted review
Connell Roofing logo

Reply from Connell Roofing

Thanks John, it was a pleasure working at your home! I hope you enjoy the new windows we installed!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look