Do NOT use this company for RMM/MSP - Nothing they promise will happen, they will waste your time, and over bill you, raise your rates as they want, contracts mean nothing, not a single person or depa... See more
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We've used ConnectWise since it acquired Continuum a few years ago. While some of the product features, like ScreenConnect are great, one feature can't make up for unethical business practices. Thei... See more
This company, increase prices right after contract. They do not reply to support tickets. Months of problems without solutions. Closing tickets without solving or even answering. Worst support I ever... See more
Company replied
Screenconnect (connectwise) is one of the best remote support tools I've used as an IT admin. Very EASY and intuitive, and for the most part consistent! Every once and again, the remote client ser... See more
Company details
Written by the company
ConnectWise is a community-driven software company dedicated to the success of Technology Solutions Providers. Our suite helps you Manage your business, Sell more efficiently, Automate service delivery, and remotely Control technology so you can consistently deliver amazing customer experiences. Established in 1982, ConnectWise began as a full-service IT solution provider to small and mid-sized businesses. After discovering a need to better streamline and automate processes in our own business, we built the ConnectWise business management solution to manage all of the core functions of any technology business in one integrated solution. Today more than 10,000 technology organizations, including IT solution providers, MSPs, system integrators, software developers, and VARs, rely on ConnectWise to achieve greater accountability, operational efficiency, and profitability in their businesses.
Contact info
400 N Tampa St., Suite 130, 33602, Tampa, United States
- 813-463-4700
- info@connectwise.com
- connectwise.com
Hasn’t replied to negative reviews
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This software is very helpful for all…
This software is very helpful for all situation to support remotely all type of users and devices.
This product is easy to use
This product is easy to use - intuitive - easy to install on my customers systems. It is also VERY reliable. Five stars !!
FAST, Easy, Reliable
Yeah it works perfectly and helps me…
Yeah it works perfectly and helps me get my job done! Keep up the good work
Excellent product
Excellent product, that really works, makes remote connection easy but secure.
ConnectWise is the best remote…
ConnectWise is the best remote assistant application. Nothing like it in the market and always dependable. Easy to use and very reasonably priced.
It is the real deal, no doubt.
Rock Solid Remote Service
Have been using it for quite a while now. It has been rock solid and working great. It is easy to use for both remote to machines and as a support tool.
Very reliable service
--Want to customise the welcome page.
--Want to customise the welcome page.
--Need some changes.
ConnectWise (formally known as…
ConnectWise (formally known as ScreenConnect) simply works. The only suggestion is that sometimes their 2FA requires me to do the verification process 2 times in a row.
The Best Remote Support Service Out There
Of all the remote-desktop-type services I've used, Screenconnect is leaps ahead of all the rest. It's fast, reliable, has a very friendly user interface, and just works great!
Connections are highly resistant to packet loss, so if you're stuck working on someone's machine with less than ideal network conditions, it still works great. Other services, in those conditions, would disconnect you frequently. ScreenConnect pulls through.
The brandable customer portal is wonderful, and I just can't say enough about it. We have access to other remote support applications at no cost through other services we use, but we still choose to continue with Screenconnect. That's how much we like it.
ConnectWise Suite is GREAT
We have been using the ConnectWise suite including Screenconnect, Manage, and Automate and have been pleased with the performance and features included in each tool.
Control is quick fast and easy!
Simple and enjoyable program very…
Simple and enjoyable program very secure and inexpensive any one can use it.
Favorite remote desktop software I've…
Favorite remote desktop software I've ever used, it packed with many features and plug-in.
Best Screen Connect System and More...
A solid remote assistance product
Connectwise is easy to use, secure, and end users adapt to it very well. The feature to remote view a cell phone is also particularly helpful, and the pricing is reasonable.
We returned to Screen Connect
We have tried other remote control tools like ManageEngine and TeamViewer. We went back to Screen Connect and are happy once again.
The Best Remote Access Software
This Software is by far the best in class. All the features you could possibly need to work efficiently. I'm currently only using the free edition as I only need it for one computer but it is amazing even with the limited license. Thank you for all your hard work and support of such a wonderful product!!!
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