Connecteam Reviews 1,155

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 557 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, finding the app and website intuitive and easy to navigate. Many highlight the efficiency of the service, noting how it streamlines various business operations and simplifies tasks like scheduling, payroll, and communication. People also appreciate the helpfulness of the staff and the comprehensive features offered. However, some customers mentioned that certain manager functions within the app could be cumbersome, and they desired more administrative capabilities, such as adjusting timesheets directly. A few users also found the website less straightforward to understand and noted that some features, like shift confirmation, were not as accessible on the mobile app for all users.

What people talk about most

User experience

Consumers generally find the user experience to be positive, highlighting the platform's ease of use and... See more

Application

People report positive experiences with the app, finding it intuitive and easy to use for various tasks like... See more

Staff

Users describe positive interactions with staff. Many reviewers praise the support staff for being helpful,... See more

Service

Customers consistently note positive experiences with service. Reviewers highlight that the service has been... See more

Website

Reviewers mention positive feedback about the website. Customers find the platform very user-friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This has been a very useful app - we have a small team so the importance of everyone knowing who is working when has been really useful, as well as being able to plan for planned absences. Use is int... See more

Rated 5 out of 5 stars

Connecteam has been a game changer for our company, Once you understand scheduling and forms it streamlines all our engineers shifts in to an easy format and the APP is fantastic for the engineers to... See more

Rated 5 out of 5 stars

As a small microservice, finding systems that are affordable, user-friendly, and genuinely useful can be difficult, especially in the early stages of building a business. Connecteam has... See more

Rated 5 out of 5 stars

I’m enjoying the ability to chat with various groups of team members a lot! Someone set up a comic relief chat, and its to be a fun team builder! There is redundancy I don’t quite have figured out wi... See more


Company details

  1. Software Company

Written by the company

Connecteam is a leading all-in-one workforce management platform designed to streamline operations and enhance communication for businesses of all sizes. With a user-friendly interface and powerful features, Connecteam helps companies manage, train and communicate with the non-desk teams more efficiently. Connecteam offers a powerful, mobile-first platform that helps improve communication, enhance daily processes and save time. Connecteam is trusted by over 50,000 companies and is used by more than 1,000,000 employees worldwide. Starts at just $29/month for up to 30 users - sign up now and start your free 14-day trial! What Connecteam offers: *Employee Scheduling: Easily create and manage shift schedules, handle time-off requests, and ensure optimal staffing levels. *Time Tracking: Monitor work hours with digital timesheets, track attendance, and manage overtime. *Task Management: Assign tasks, set deadlines, and track progress to keep projects on track and ensure accountability. *Communication Tools: Facilitate real-time messaging, group chats, and announcements to keep your team connected and informed. *Document Management: Store and share important files, procedures, and policies securely within the platform. *Forms and Checklists: Create and manage custom forms, checklists, and surveys for streamlined data collection and compliance. *Employee Training: Deliver training materials, track progress, and manage certifications with integrated training modules.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to use for staff and quick to process payroll!

We appreciate how easy it is for our staff members to clock in and out, edit their shifts if they make a mistake, and add notes or questions. When I process paychecks at the end of the month, I love how easy it is to find the report I need.

27 March 2026
Unprompted review
Rated 4 out of 5 stars

Everything is great except for the…

Everything is great except for the additional charges every time you want to do more in the app. Also time off should automatically keep up with the earned amount minus time used. It would also be great for an employee to be able to cancel a time off request or change the date and the time off balances reflect this.
Otherwise, emjoying the communication tools.

26 March 2026
Unprompted review
Rated 4 out of 5 stars

Great quick start, no fuss scheduling

This product is so easy to navigate and includes detailed guidance on how to get up and running quickly! I'd recommend it if you are growing a small team or need to start coordinating your team beyond multiple messages and spreadsheets. Easy to schedule in breaks, create templates for your recurring schedules, and communicate updates to the team in one fell swoop.

26 March 2026
Unprompted review
Rated 4 out of 5 stars

Great Time Clock

Connecteam works great for what we use it for! It seems a little hard to learn, but I also haven't put in the time to learn the whole system because we only use the time clock feature.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Too good to be true...but I was wrong!

Too good to be true? That’s exactly what I thought… but I was wrong.

When I first started looking for a way to manage my team, I came across Connecteam. They offered a free version for small businesses, which honestly made me skeptical. It felt like one of those “there’s a catch” situations. But I decided to give it a try anyway.

Weeks went by, and I kept waiting for the “your trial is ending” email… but it never came. That’s when it hit me, Connecteam actually delivers on what they promise.

As a small business owner, every dollar matters. I’m constantly weighing the cost of new tools against what we can realistically afford. Too often, that means going without systems that could truly help us grow.

Connecteam changed that for us.

They’ve given our small (but mighty!) team the tools we need to stay organized, connected, and moving toward our big goals, without the financial strain. I’m incredibly grateful to have found a company that supports small businesses in such a real, tangible way.

We’re growing, and I’m excited to keep growing with Connecteam.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

The platform is simple to use and easy…

The platform is simple to use and easy on the eyes. It has simplified the many different ways we've communicated in the past and has placed it all into one place. The creating of the communications be it schedule, announcements, updates, events, acknowledgement of reviewed documents or continuing educations is very easy and fun to do. I personally like being able to see who has viewed certain communications and then send out a reminder for those who have not.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

We’ve had a great experience using…Reliable and Efficient Team Management Tool

We’ve had a great experience using Connecteam for our daily operations. It has significantly improved how we manage scheduling, communication, and team accountability. The platform is very user-friendly, making it easy for both managers and staff to adopt quickly.

One of the biggest advantages is the ability to keep everything in one place—from shift scheduling to task tracking and real-time updates. It has helped us stay organized and run operations more efficiently, especially in a fast-paced environment.

Customer support has also been responsive and helpful whenever we needed assistance. Overall, Connecteam has been a valuable tool for streamlining our workflow and improving team coordination. Highly recommended for businesses looking to enhance operational efficiency.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Very small business gets FREE timekeeping app

We are a very small venue rental business in a church. We tried using pencil and paper timekeeping for our employees, and it was a disaster. I searched for a FREE timekeeping app for my guys, and tried a few. Connecteam works so well for us. My guys love it, my payroll office loves it, and I am happy!! Thank you Connecteam.

23 March 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look