Fair prices and swift delivery as promised. As usual. Been using this company for years. Recommended.
Company replied
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See what reviewers are saying
very bad site i order 6 tires received only 4 and the other two were lost and he tell me we haven't new for change we refund the money they have small stock and the work with bad carrier DPD who put... See more
I don't speak Spanish, so an e-mail in English would have been more adapted. I would have loved to know exactly when the order would be delivered. The product seems ok though :-)
The tire are perfect !! Just a little bit difficult to do the balancing of every tire !! After check in offroad !! Everything is ok !!
Company details
Information provided by various external sources
Confortauto, l'expert européen des pneus online pas chers.
Engagés pour votre satisfaction
Written by the company
- Livraison gratuite
- Frais de ports offerts pour les commandes dès 2 pneus.
- Délais de livraison réduits
- Nous nous engageons à vous livrer dans les plus brefs délais possibles.
- Service client
- Nous sommes à votre écoute et à votre disposition du lundi au vendredi de 8h30 à 12h30 et de 14h00 à 18h00 au 05.33.52.0298. Une question ? Une doute ? Contactez-nous directement par courrier électronique à info@confortauto.fr.
- Remboursement sans frais
- Après une erreur de commande, nous vous remboursons intégralement sans frais si vous en repassez une nouvelle. De plus, vous disposez de 7 jours suite à la réception de votre colis pour exercer votre droit de rétraction et demander le remboursement intégral.
Contact info
64200, Biarritz, France
- 0533520298
- info@confortauto.fr
- confortauto.fr
3.9
Great
6K reviews
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Hasn’t replied to negative reviews
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Fair prices and swift delivery as…
Fair prices and swift delivery as promised.
As usual.
Been using this company for years.
Recommended.
16 December 2024
Reply from Confortauto
Hello Bell Stephen Graham,
Thank you for your comment.
We are delighted to have met your expectations.
Best regards,
Cathy - Customer Service
Confortauto
Rapide impeccable
25 September 2023
Reply from Confortauto
Bonjour Alain,
Nous vous remercions pour votre commentaire.
Nous sommes ravis d'avoir répondu à vos attentes.
Cordialement,
Cathy - Service clientèle
Confortauto
Aucune livraison
Aucune livraison, commande passée pour le 16 août
Voilà ce message : Back at parcel delivery centre after an unsuccessful delivery attempt.
Consignee not located, notification has been left.
15 August 2023
Reply from Confortauto
Cher client,
Nous sommes une entreprise internationale, et nous avons le plaisir de gérer un grand nombre de commandes. C’est pourquoi le suivi est envoyé automatiquement au client, qui peut suivre sa commande et nous contacter en cas d’incidence. Le formulaire est sur notre page web et notre post-vente réponds dans les 24 heures ouvrables.
Nous avons révisé notre courriel et sauf erreur, nous n'avons reçu aucun formulaire pour votre cas. Nous demandons donc au service correspondant de vous aider et de contacter l'agence de transport pour plus d'information.
Nous vous tenons au courant à travers du post-vente.
Cordialement,
Marie - Service clientèle
Confortauto
Pneu non conforme à la photo affiché !
9 June 2023
Reply from Confortauto
Bonjour Vincent,
Comme indiqué dans nos conditions générales de vente (https://www.confortauto.fr/conditions-generales-vente):
"Seule la référence du Produit engage le Vendeur. Les photographies reproduites et illustrations des Produits sont présentés sur le Site Internet à titre indicatif et ne constituent pas un document contractuel. Les caractéristiques des Produits présentés sur le Site Internet pouvant évoluer, le Client est tenu à consulter le descriptif et les informations techniques de chaque Produit."
Pour plus d'informations nous vous invitons à contacter notre service post-vente.
Cordialement,
Cathy - Service clientèle
Confortauto
The tire are perfect !
The tire are perfect !! Just a little bit difficult to do the balancing of every tire !! After check in offroad !! Everything is ok !!
15 January 2022
very bad site i order 6 tires received…
very bad site i order 6 tires received only 4 and the other two were lost and he tell me we haven't new for change we refund the money they have small stock
and the work with bad carrier DPD who put the tire in front of your house and alla the people can take it incredible don't buy nothing with them
24 November 2021
I don't speak Spanish
I don't speak Spanish, so an e-mail in English would have been more adapted.
I would have loved to know exactly when the order would be delivered.
The product seems ok though :-)
17 November 2021
on ne vend pas quant on a pas de stock
2 December 2020
The delivery sat in trellisac for 7…
The delivery sat in trellisac for 7 days without anyone contacting me and notifying Me of the problem....after I contacted confort, they took 30 Hours to respond...still no information....when I tried to get the address from the clerk for a pickup, still no response ....you guys will go bankrupt with service like this...
26 November 2020
Service au top
4 October 2020
Unprompted review
Reply from Confortauto
Merci pour votre commande de pneus chez Confortauto 😀
très content
19 March 2020
Unprompted review
Reply from Confortauto
Thank you for your purchase. See you soon.
Parfait.....*****
19 November 2018
Unprompted review
Reply from Confortauto
Merci ***** Nous nous soucions de la satisfaction de nos clients
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