The Conflict Training Company Reviews 273

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their engaging, knowledgeable, and professional approach, often highlighting their ability to make sessions lively and informative. Many people found the training to be excellent, well-delivered, and highly useful, providing practical skills and information pertinent to their work. The overall service provided by the company is frequently described as fantastic, with consumers appreciating the clear, thorough, and adaptable content. While the training was generally engaging, some reviewers felt there could have been more interaction or anecdotal stories from the audience to further enhance the experience.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their engaging, informative, and helpful... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the training as well-organized,... See more

Service

People report positive experiences with the service, highlighting great training delivered with a smile and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The content was really interesting and informative but it was Sam who absolutely brought the course to to life. Sam did an absolutely fantastic job. i bookeds this course for our GM's, which are a har... See more

Company replied

Rated 5 out of 5 stars

Sam was very engaging and knowledgeable. There were 13 of us and he knew all of our names within 15 minutes which was a great example of engagement and how to make a simple but important connection wi... See more

Company replied

Rated 5 out of 5 stars

The outcomes are better than I expected, it is a while since I had a training on conflict management. This course is the best I have had, Sam was clearly very competent and able to take on many exampl... See more

Company replied

Rated 5 out of 5 stars

Fantastic Training delivered by Chris. Thank you so much for your help, you have given us a lot of valuable knowledge that will help us going forwards.

Company replied


Company details

  1. Training Centre

Written by the company

A specialist provider of conflict management training courses since 2007. All courses are fully accredited. We are trusted by over 2000 public and private sector organisations and have expert conflict management trainers. Our courses are tailored to meet your group’s needs and we offer a full range of blended learning options. Conflict management training courses delivered throughout the UK.


Contact info

4.9

Excellent

TrustScore 5 out of 5

273 reviews

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How this company uses Trustpilot

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Rated 4 out of 5 stars

Lovely trainer

Lovely trainer, he was very informative and friendly.

12 March 2026
Unprompted review
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Reply from The Conflict Training Company

Thank you for taking the time to share this Sarah

Rated 5 out of 5 stars

Excellent course

Sam delivered an excellent course, providing practical tools and advice (based on sound theory) that I will definitely be using in the workplace.

10 March 2026
Unprompted review
The Conflict Training Company logo

Reply from The Conflict Training Company

Thank you for the reveiw Christopher, much appreciated.

Rated 5 out of 5 stars

Engaging and helpful

Engaging, useful for everyday life, family relationships and work. Simple and effective techniques. I feel like I got a lot from this training.

24 February 2026
Unprompted review
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Reply from The Conflict Training Company

Many thanks Saskia, great to hear :)

Rated 5 out of 5 stars

Very well paced and interesting training

Very well paced and interesting training course. A lot of useful and practical information given.

9 February 2026
Unprompted review
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Reply from The Conflict Training Company

Many thanks for your review Roxy, really pleased you found the course so interesting.

Rated 5 out of 5 stars

Practical, Insightful & self reflective

Having attended the training twice and has a leader arranged the service a couple of time, I have saw the benefit of understanding how to deal with conflict over the phone, remaining unbiased, impartial & most importantly kind.

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Sam was excellent and really tailored…

Sam was excellent and really tailored the training for us. We learnt a lot of skills we can put into practise. Very informative and engaging session

5 January 2026
Unprompted review
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Reply from The Conflict Training Company

Hi Louise, thanks for the feedback. We'll pass it on to Sam.

Rated 5 out of 5 stars

Great course

Great course very informative and enjoyable. Great trainer Sam

5 January 2026
Unprompted review
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Reply from The Conflict Training Company

Thanks for taking the time to provide some feedback. Appriciated.

Rated 5 out of 5 stars

Fantastic

Fantastic! Eamon has delivered 2 courses for us and we couldn't be happier. Will definitely use again

17 December 2025
Unprompted review
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Reply from The Conflict Training Company

Thanks Emma, I enjoyed the groups and how you organised everything. Best wishes,.

Rated 5 out of 5 stars

Brilliant engaging session

Brilliant engaging session, communication was great

15 December 2025
Unprompted review
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Reply from The Conflict Training Company

Many thanks for your review Jess, much appreciated.

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