I am impressed & pleased with my black & khaki colored Concept Global Travel Pack! It's comfortable & can be all day wear if need be. The design is created with function & style! It's Concealable,... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Love my Slingbag, its the best! No annoying backpack, no more uncomfortable wallets!! My slingbag not only carries everything I need, its just plain comfortable to wear! Huge thanks to Concept Glo... See more
Company replied
Reasonable shipping speed for a free shipping option. At first sight, sling bang looks like a high quality item. I bought the Large version (1.6L) which is great for day to day usage. For travelling... See more
Company replied
I had a great experience with Concept Collective. The t-shirts are genuinely high quality — thick cotton, great feel, and they look/fit like a premium product. I had a sizing issue with my initial or... See more
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4.2
Great
375 reviews
Replied to 96% of negative reviews
Typically replies within 1 week
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Stay safe and secure when travelling!
Well made while being an ideal size. It is comfortable, offering easy access especially when travelling abroad. With plenty of pockets to store important documentation!
19 October 2025
Unprompted review
Reply from Concept Global
Thank you for the thoughtful review! 🙌
We’re so glad you’re enjoying the sling — it’s designed exactly for that balance of comfort, security, and convenience while traveling.
have a nice day! :)
"A week in NYC with the L was perfect
"A week in NYC with the L was perfect. The increase in size over the original was exactly what I needed!!!"
27 October 2025
Unprompted review
Reply from Concept Global
Thank you so much for sharing your experience! ✨
We’re thrilled to hear that the L size was the perfect travel companion for your week in NYC — that extra space really does make a difference when you’re on the go! 🧳💛
Wishing you more amazing trips with your sling by your side! 🌍
LIKED PRODUCT BUT WAS MISTREATED
It was good, and I really like the product. BUT: Just after I got mine, you were offering BUY one, get one FREE. Guess I just missed out. I should have gotten the 1.6 L. I feel like I was misled cause you knew about the Promotion and didn't let me know.. I WAS TAKEN ADVANTAGE OF. I am not HAPPY
5 October 2025
Unprompted review
Reply from Concept Global
Thank you so much for sharing this with us — and I’m truly sorry to hear that you’re feeling this way. That’s never the experience we want for our customers, especially when you already love the product.
Promotions can launch at different times, and we definitely never want anyone to feel left out. We’re here to help make this right 💛
Could you please email us with your order number? Once we locate your order, we’ll review it and see what the best possible solution is for you.
We value you, and we’ll do our best to take good care of you.
Easy order and timely delivery
Easy order and timely delivery. Like the product too
18 October 2025
Unprompted review
Reply from Concept Global
We’re delighted to hear the ordering and delivery were seamless — and even happier that you love the product. We appreciate you! 💛
I love my bag
I love my bag! So comfortable and holds everything.! Great customer service team
24 April 2025
Unprompted review
Reply from Concept Global
Thank you so much — we’re happy to hear you’re loving your bag! 💛
Glad it fits everything you need and that our team took good care of you!
I like the practicality of the bag and…
I like the practicality of the bag and that it opens on top. It would be even better if it had a back exterior pocket. And also, can you come up with additional colors? I purchased black and olive green and I would love to have it in gray.
29 October 2025
Unprompted review
Reply from Concept Global
Thank you so much for sharing your feedback — we really appreciate it! 💛
We love hearing what would make the bag even more practical for you, and a back exterior pocket is a great suggestion. I’ll pass that on to our design team!
And yes to more colors! 🙌
Aside from Black and Olive Green, we currently also have it in Navy Blue and Beige, plus we’ve recently released leather versions for a more elevated look. :)
The shirts are not what i ordered one…
The shirts are not what i ordered one came in the wrong colour and the shipping time was awful it took almost 20 days for it to come and the quality just feels like a normal T-shirt wich it did not look like on their website
29 October 2025
Unprompted review
Reply from Concept Global
We’ve just sent you an email so we can assist you directly and make this right for you. 💛
Please check your inbox (and spam folder just in case) — we’re here to take care of this for you.
The size of the bag is smaller than…
The size of the bag is smaller than what appears on your add.
My phone (iphone 16 pro max) does not fit in the front compartment.
I don't think i will be using it.
Niko Isaias
27 October 2025
Unprompted review
Reply from Concept Global
We totally get that, Niko 😊
Most users find the main compartment works best for their phone — it fits securely and keeps it safe while on the go. But we completely understand your preference, and we really appreciate you sharing your feedback with us! 💛
Great buy
I purchased 2 of the smaller size Concept Travel Sling bags for my husband & son’s future trip.
Hopefully will keep their essentials safe
1 October 2025
Unprompted review
Reply from Concept Global
That’s such a thoughtful gift idea! 🎁✨ They’ll love having a secure and stylish way to keep their things close while traveling — perfect choice for their trip!
Order response time was good
Order response time was good. Product was good. All around good experience. Traveled with the packs nicely. Quality was good for the price - value.
22 October 2025
Unprompted review
Reply from Concept Global
We're really happy to hear that your order experience went smoothly and that you’re pleased with the product quality and value.
Have a nice day! :)
Very suspicious
Very suspicious – website down and no response
I ordered a bag from Concept Global but only received an order confirmation — no tracking number or shipping update.
After that, their website went completely down and I can’t access it anymore.
I also tried contacting them, but I got no reply and it seems I’ve been blocked from their page.
This looks very suspicious and I would warn others to be careful before ordering.
23 October 2025
Unprompted review
Reply from Concept Global
Hello!
We’re very much active and here to assist. 😊 Could you please share your order details so we can look into this right away?
We’ve actually reached out and are currently waiting for your reply.
You can also contact us directly through our official support page here:
👉 https://conceptglobal.co/pages/contact
Thank you for your patience — we’ll make sure this is resolved for you as soon as possible.
For parties and routine
Very comfy and useful to go to parties and for everyday life. It can contain everything I need more. Usually I use a baguette bag and what I keep there fits perfectly in here.
11 October 2025
Unprompted review
Reply from Concept Global
Thanks for sharing that! 😊 Sounds like it’s been the perfect grab-and-go bag for your daily plans and nights out. Glad it fits everything you need without switching bags!
Great quality Tee’s
14 October 2025
Unprompted review
Reply from Concept Global
We're thrilled you love the quality of our tees — they’re designed for comfort and made to last. Appreciate your support! 💛
‘Does exactly what it says on the tin’
‘Does exactly what it says on the tin’
Well made, safe and secure.
I use mine all the time since I got it
A great product……
19 October 2025
Unprompted review
Reply from Concept Global
We're really glad to hear you’re loving your sling bag and using it all the time — that’s exactly what it’s made for! Stylish, secure, and always ready to go. 💼✨
Buying from Purchase of the New Cross over body bag
Buying from an unknown tried and tested company,I was impressed with the service received along with the quality bag which I had been seeking for some months.
9 October 2025
Unprompted review
Reply from Concept Global
That’s awesome to hear! 😊 We’re so glad you love the bag and that it was worth the wait. Thanks for giving us a shot — it really means a lot. Hope you enjoy your new bag on all your adventures! 💛
Product not received + worst customer service
I bought the T-shirts on 05/09/2025. When I tracked the shipment, it was still in China ready to ship. On 02/10 I told the company this for the 3th time. After the 3th time they started checking it. On 07/10, I received an email that it was already delivered on 18/09 at a neighbours house (since I was on holiday). I never received any notice that it would/has be delivered 18/09. Checked on 08/10 with my neigbours but nobody received the T-shirts. Asked the same day to refund my purchase. Still no answer. Worst customer service I have ever had.
15 October 2025
Unprompted review
Reply from Concept Global
We’re truly sorry for the inconvenience this has caused. We shipped your order as soon as possible, but unfortunately, there was a delay with the local courier. We’ve already provided feedback to them to ensure this doesn’t happen again.
We’re also glad to know that this issue has now been resolved via email, and we appreciate your patience throughout the process.
Thank you again for your understanding.
Safe, comfortable.
We bought to bags for our trip to Morocco.
The 1 litre BG suits my husband perfectly for his phone and wallet.
The bigger (1.6l?) bag that I bought is perfect. Just that little bit bigger for a few extra things.
They are comfortable to wear.
Concept Global sent the articles within good time.
15 October 2025
Unprompted review
Reply from Concept Global
Thank you so much for sharing your feedback! 🌍
It’s great to know they were comfortable and arrived in good time.
Wishing you many more safe and comfortable adventures ahead!
Concept Global travel bag
Heard about the company on Instagram. I was looking for a new small bag so that was the opportunity. I ordered directly from the store and delivery was on due date. The bag is looking good, very useful for my needs. Good experience overall.
15 October 2025
Unprompted review
Reply from Concept Global
It’s great to know it fits your needs and that you’re enjoying it so far.
We truly appreciate your support and hope the bag serves you well on all your future adventures!
– The Concept Global Team
Customer Support Went Silent
Placed an order for their "2 for 1" deal, needing the bag before a late October European trip. Same day, noticed their shipping is often international, to which I emailed support to gather more information and asked if it was shipped international, to just cancel my order. Support responded and said if I wanted to cancel to confirm my decision. I emailed back and asked that my order be cancelled and refunded my money. No response. This was after exchanging a few emails back and forth, all within less than a minute between responses. Their "founder" emailed me a thank you note and said not to hesitate to respond directly to that email. Which I did and asked that my order be cancelled and still, no answer. I had read several reviews on TP and noted their dissatisfaction with customer service and quality of bags. On 10/14, I received an email saying that my order coulndt be cancelled since one bag was shipped from their US warehouse, this is about 24 hours after my email requesting a cancellation. Now, I responded that I would like to cancel my order since I had originally confirmed with their support rep that I intended to cancel. I will be returning the items back to CC, as I indicated to them several times.
13 October 2025
Unprompted review
Reply from Concept Global
Hi there,
Our sincerest apologies for the inconvenience.
We sent you a request via Trustpilot to get your order details so we could verify if the purchase was made with us and assist you directly. Unfortunately, we didn’t receive a response within the 3-day period.
No response received
The reviewer didn’t respond to our request within the 3-day period.
Please don’t worry — you can still reach out to our support team anytime through our contact page so we can look into this for you:
👉 https://conceptglobal.co/pages/contact
RFID Protected, Waterproof, ..
I am impressed & pleased with my black & khaki colored Concept Global Travel Pack! It's comfortable & can be all day wear if need be.
The design is created with function & style!
It's Concealable, Waterproof, RFID Protected, Anti-Theft, & has an Adjustible Strap.
This Travel Sling Bag is versatile for travelers & everyday carry.
27 September 2025
Unprompted review
Reply from Concept Global
Thanks so much for your awesome feedback! 🙌
Glad you’re loving the black & khaki Travel Pack — stylish, comfy, and built for all-day adventures. Appreciate you being part of the Concept Global fam! 🌍💼
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