Computer Repair Man Reviews 

311
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 167 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the helpful, professional staff, making interactions pleasant and productive. Many people appreciate the efficient and quick resolution of their computer issues, often highlighting clear communication throughout the process. Consumers also find the pricing to be very fair and reasonable for the quality of work performed. However, some customers noted that their computer issues were not fully resolved or that their devices were deemed unrepairable. Additionally, a few people experienced delays in service or diagnostics, sometimes exceeding initial expectations.

What people talk about most

Service

People report positive experiences with service, often highlighting its efficiency, professionalism, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, diligence,... See more

Product

Consumers find product experiences to be ambiguous, with some reporting positive outcomes such as PCs... See more

User experience

Users describe positive interactions with user experience, highlighting that everything works brilliantly and... See more

Price

Reviewers highlight positive aspects of price, often describing it as fair, reasonable, and competitive.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Gethyn Jones, in my experience, is the best there is: he responds quickly to calls , makes his diagnosis easily and his fees are wonderfully fair. In thirty years of working computers I have neve... See more

Rated 5 out of 5 stars

We've had Gethin round to the house which was great. Last week we had a phone consultation and then problem was, once again, sorted quickly and effectively. Gethyn works hard at good service and com... See more

Rated 5 out of 5 stars

Gareth arrived on time as arranged and quickly set about installing my printer. Not only did he achieve this in a slick professional manner but made good all the errors and poo traps I had fallen int... See more

Company replied

Rated 5 out of 5 stars

What a gem! After an informative phone call from Tom, our computer was collected the following day. A couple of days later, another call to explain what was needed to improve it and the cost. We agree... See more

Company replied


Company details

  1. Computer Repair Service

Written by the company

If you’ve had an issue, we’d really appreciate the opportunity to resolve it before you leave a review here. Please visit👉 https://computer-repair-man.co.uk/customer-feedback/ 👈 where you will find answers to common questions and how to let us know if something needs attention.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

311 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 53% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.7

All reviews

(311)

168 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Efficient, polite and effective.

Darren sorted my problem quickly and well. It was an added pleasure that he came to my home rather than me having to take a trip into town.

29 December 2025
Unprompted review
Computer Repair Man logo

Reply from Computer Repair Man

Hi Linda

Thank you for leaving a 5* review of our service and for recommending Darren so highly, we really appreciate it!

Computer Repair Man

Rated 5 out of 5 stars

Highly recommended

Alex did a great job when after I upgraded a new GPU myself, my pc wouldn’t post. He came out twice, diagnosed the problem quickly on his first visit then fitted my new power supply on the second. He was efficient, explained all that he was doing and the pc now works a treat, highly recommended

11 January 2026
Unprompted review
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Reply from Computer Repair Man

Hi Matthew

Thank you for leaving a 5* review of our service and for recommending Alex so highly, we really appreciate it!

Computer Repair Man

Rated 5 out of 5 stars

Saeed was very efficient when he came…

Saeed was very efficient when he came to fix my computer in the evening in pouring rain. Thank you Julia Cherry

8 January 2026
Unprompted review
Computer Repair Man logo

Reply from Computer Repair Man

Hi Julia

Thank you so much for your kind words and for taking the time to leave a 5* review of our service. It is much appreciated!

Computer Repair Man

Rated 5 out of 5 stars

The service was excellent

The service was excellent. Saeed was extremely helpful throughout the whole process. He explained with great detail what was wrong and managed to recovered al my data. Overall the experience was very professional. Highly recommended.

6 January 2026
Unprompted review
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Reply from Computer Repair Man

Hi Dimitris

Thank you for leaving a 5* review of our service and for recommending Saeed so highly, we really appreciate it!

Computer Repair Man

Rated 5 out of 5 stars

The response time has been excellent,

The response time has been excellent,
Saeed from fleet has been very professional & knowledgeable , i will highly recommend saeed from their team.

5 January 2026
Unprompted review
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Reply from Computer Repair Man

Hi Peter

Thank you for leaving a 5* review of our service and for recommending Saeed so highly. It is very much appreciated!

Computer Repair Man

Rated 5 out of 5 stars

Expert Computer Care

A thoroughly positive professional experience from start to finish replacing and setting up the new laptop and connecting my physical keyboard to the laptop
Barrie's expert advice and computer knowledge gave me confidence and assurance of his ability which was excellent
I would have no hesitation in recommending Barrie

5 November 2025
Unprompted review
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Reply from Computer Repair Man

Hi Isobel

Thank you for leaving a 5* review of our service and for recommending Barrie so highly, we really appreciate it!

Computer Repair Man

Rated 5 out of 5 stars

Battery and DC Socket Repair

Excellent service from David and his network of repair workshops.

I had an issue with my laptop battery and DC slot.

David came to pick up the laptop and got it repaired within a week.

David was also prior to any quote remotely checking on the battery health status, model and other issues so a quote can be refined.

Highly recommend.

27 November 2025
Unprompted review
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Reply from Computer Repair Man

Hi

Thank you for leaving a 5* review of our service and for recommending David so highly, we really appreciate it!

Computer Repair Man

Rated 5 out of 5 stars

Quick and professional service for a…

Quick and professional service for a reasonable price, helped me trouble shooting a custom built Gaming PC. Once the issue was identified, quick part swap and all good to go! :)

30 October 2025
Unprompted review
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Reply from Computer Repair Man

Hi Jake

Thank you for leaving a 5* review of our service, we really appreciate it!

Computer Repair Man

Rated 5 out of 5 stars

Great support with good advice

Everything was well explained and for the time involved the advice given it represented good value for money

3 November 2025
Unprompted review
Computer Repair Man logo

Reply from Computer Repair Man

Hi Ian

Thank you for leaving a 5* review of our service, we really appreciate it!

Computer Repair Man

Rated 5 out of 5 stars

5💫 All the way

Alex came out to sort out my poorly old PC he had to take it away to make it better he brought it back today it all is good everything works now will keep Alex's number in case I need my pc mending again

19 November 2025
Unprompted review
Computer Repair Man logo

Reply from Computer Repair Man

Hi Jane

Thank you for leaving a 5* review of our service and for recommending Alex so highly, we really appreciate it!

Computer Repair Man

Rated 5 out of 5 stars

Tom was very professional and gave…

Tom was very professional and gave great advice - ultimately we went for replacement as opposed to repair due to cost - will definitely use in the future
Thanks

18 November 2025
Unprompted review
Computer Repair Man logo

Reply from Computer Repair Man

Hi Martin

Thank you for leaving a 5* review of our service and for recommending Tom highly, we really appreciate it!

We look forward to helping you again in the future

Computer Repair Man

Rated 5 out of 5 stars

New PC

Very professional. Transferred all our data from an old computer to a new Dell pc.Excellent job . Would highly recommend

14 November 2025
Unprompted review
Computer Repair Man logo

Reply from Computer Repair Man

Hi Derek

Thank you for leaving a 5* review of our service and your recommendation, we really appreciate it!

Computer Repair Man

Rated 5 out of 5 stars

Tom was extremely patient with me

Tom was extremely patient with me, as I am not technically minded. He talked me through the problem, I highly recommend him and is team. A special mention for Paul who comes and collects the computer and brings it back, he is also very friendly and helpful the date when the computer was returned was 7 November 2025

7 November 2025
Unprompted review
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Reply from Computer Repair Man

Hi Raymond

Thank you for leaving a 5* review of our service and for recommending Tom so highly, it is very much appreciated!

Computer Repair Man

Rated 5 out of 5 stars

I recently had my laptop repaired and upgraded

I recently had my laptop serviced by Computer Repair Man, and I couldn’t be happier with the experience. They replaced both the battery and hard drive quickly and efficiently, and the device is now running better than ever.
From start to finish, the team was friendly, knowledgeable, and transparent about the process and costs. Communication was excellent, and they kept me updated throughout the repair. It’s clear they take pride in their work and genuinely care about customer satisfaction.
Highly recommended for anyone needing reliable, honest and reasonably priced computer repairs!

16 October 2025
Unprompted review
Computer Repair Man logo

Reply from Computer Repair Man

Hi Bernie

Thank you for leaving a 5* review of our service and for such a glowing recommendation, we really appreciate it!

Computer Repair Man

Rated 5 out of 5 stars

Great service and went the extra mile

Dan in Bristol recovered some data from a broken harddrive for me that contained hours of precious music that I've collected over years. Through no fault of his own the extraction had a couple of hiccups and took a bit longer than planned but Dan communicated this throughout really clearly and went the extra mile to get it done. He dropped the hard drive off Tommy when it was done and offered me some recommendations for how I can look after my data better going forwards. Great local service that I would 100% use again

5 November 2025
Unprompted review
Computer Repair Man logo

Reply from Computer Repair Man

Hi Joe

Thank you for leaving a 5* review of our service and recommending Dan so highly, we really appreciate it!

We look forward to helping you again in the future.

Computer Repair Man

Rated 5 out of 5 stars

A really great service from these guys

A really great service from these guys. Communication was clear in the build up to the work required and the collection service was a massive help. The diagnosis was completed promptly which allowed our company to make operational decisions quickly and efficiently. Would highly recommend.

5 November 2025
Unprompted review
Computer Repair Man logo

Reply from Computer Repair Man

Hi Sean

Thank you for leaving a 5* review of our service and for your high recommendation, we really appreciate it!

Computer Repair Man

Rated 5 out of 5 stars

Easy to access and quick to get a…

Easy to access and quick to get a response. Job done! No hesitation to recommend.

27 October 2025
Unprompted review
Computer Repair Man logo

Reply from Computer Repair Man

Hi Marianne

Thank you for your 5* review of our service and for your recommendation, we really appreciate it!

Computer Repair Man

Rated 5 out of 5 stars

Extender not working

Prompt visit from repair man who quickly identified the problem and advised replacement of TP link.
New units fitted within a few days. No complaints. They did what it says on the tin.

23 October 2025
Unprompted review
Computer Repair Man logo

Reply from Computer Repair Man

Hi Richard

Thank you for your 5* review of our service, it is very much appreciated!

Computer Repair Man

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