Gethyn Jones, in my experience, is the best there is: he responds quickly to calls , makes his diagnosis easily and his fees are wonderfully fair. In thirty years of working computers I have neve... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
If you’ve had an issue, we’d really appreciate the opportunity to resolve it before you leave a review here. Please visit👉 https://computer-repair-man.co.uk/customer-feedback/ 👈 where you will find answers to common questions and how to let us know if something needs attention.
Contact info
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 53% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Efficient, polite and effective.
Darren sorted my problem quickly and well. It was an added pleasure that he came to my home rather than me having to take a trip into town.

Reply from Computer Repair Man
Highly recommended
Alex did a great job when after I upgraded a new GPU myself, my pc wouldn’t post. He came out twice, diagnosed the problem quickly on his first visit then fitted my new power supply on the second. He was efficient, explained all that he was doing and the pc now works a treat, highly recommended

Reply from Computer Repair Man
Thank you Saeed for a quick response…
Thank you Saeed for a quick response and repair!

Reply from Computer Repair Man
Saeed was very efficient when he came…
Saeed was very efficient when he came to fix my computer in the evening in pouring rain. Thank you Julia Cherry

Reply from Computer Repair Man
The service was excellent
The service was excellent. Saeed was extremely helpful throughout the whole process. He explained with great detail what was wrong and managed to recovered al my data. Overall the experience was very professional. Highly recommended.

Reply from Computer Repair Man
The response time has been excellent,
The response time has been excellent,
Saeed from fleet has been very professional & knowledgeable , i will highly recommend saeed from their team.

Reply from Computer Repair Man
quick reliable efficient service
quick reliable efficient service. Fixed my issues!
Thank you

Reply from Computer Repair Man
Expert Computer Care
A thoroughly positive professional experience from start to finish replacing and setting up the new laptop and connecting my physical keyboard to the laptop
Barrie's expert advice and computer knowledge gave me confidence and assurance of his ability which was excellent
I would have no hesitation in recommending Barrie

Reply from Computer Repair Man
Battery and DC Socket Repair
Excellent service from David and his network of repair workshops.
I had an issue with my laptop battery and DC slot.
David came to pick up the laptop and got it repaired within a week.
David was also prior to any quote remotely checking on the battery health status, model and other issues so a quote can be refined.
Highly recommend.

Reply from Computer Repair Man
Quick and professional service for a…
Quick and professional service for a reasonable price, helped me trouble shooting a custom built Gaming PC. Once the issue was identified, quick part swap and all good to go! :)

Reply from Computer Repair Man
Great support with good advice
Everything was well explained and for the time involved the advice given it represented good value for money

Reply from Computer Repair Man
5💫 All the way
Alex came out to sort out my poorly old PC he had to take it away to make it better he brought it back today it all is good everything works now will keep Alex's number in case I need my pc mending again

Reply from Computer Repair Man
Tom was very professional and gave…
Tom was very professional and gave great advice - ultimately we went for replacement as opposed to repair due to cost - will definitely use in the future
Thanks

Reply from Computer Repair Man
New PC
Very professional. Transferred all our data from an old computer to a new Dell pc.Excellent job . Would highly recommend

Reply from Computer Repair Man
Tom was extremely patient with me
Tom was extremely patient with me, as I am not technically minded. He talked me through the problem, I highly recommend him and is team. A special mention for Paul who comes and collects the computer and brings it back, he is also very friendly and helpful the date when the computer was returned was 7 November 2025

Reply from Computer Repair Man
I recently had my laptop repaired and upgraded
I recently had my laptop serviced by Computer Repair Man, and I couldn’t be happier with the experience. They replaced both the battery and hard drive quickly and efficiently, and the device is now running better than ever.
From start to finish, the team was friendly, knowledgeable, and transparent about the process and costs. Communication was excellent, and they kept me updated throughout the repair. It’s clear they take pride in their work and genuinely care about customer satisfaction.
Highly recommended for anyone needing reliable, honest and reasonably priced computer repairs!

Reply from Computer Repair Man
Great service and went the extra mile
Dan in Bristol recovered some data from a broken harddrive for me that contained hours of precious music that I've collected over years. Through no fault of his own the extraction had a couple of hiccups and took a bit longer than planned but Dan communicated this throughout really clearly and went the extra mile to get it done. He dropped the hard drive off Tommy when it was done and offered me some recommendations for how I can look after my data better going forwards. Great local service that I would 100% use again

Reply from Computer Repair Man
A really great service from these guys
A really great service from these guys. Communication was clear in the build up to the work required and the collection service was a massive help. The diagnosis was completed promptly which allowed our company to make operational decisions quickly and efficiently. Would highly recommend.

Reply from Computer Repair Man
Easy to access and quick to get a…
Easy to access and quick to get a response. Job done! No hesitation to recommend.

Reply from Computer Repair Man
Extender not working
Prompt visit from repair man who quickly identified the problem and advised replacement of TP link.
New units fitted within a few days. No complaints. They did what it says on the tin.

Reply from Computer Repair Man
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







