Ordered a monitor at a decent price which arrived promptly. Unfortunately after plugging it in I realised it was defective as there were coloured lines all across the screen. Returned it to Orbi... See more
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Company details
- Computer Store
- Computer Accessories Store
- Computer and Accessories Store
- Computer Hardware Manufacturer
- Computer Repair Service
- Computer Service
Written by the company
Established since 1996 we’re one of the largest & leading independent computer retail stores in the North East. While similar businesses have come and gone, imitated our business model and strategy without success and failed to succeed. We strive to stay ahead of our game; something that is demonstrated by our high reputation. In November 2016 we launched Gorilla Gaming, a brand created by Computer Orbit dedicated purely to gaming with the experience and knowledge of our core business since 1996. A winning combination that has proven to be a great success and a brand that is rapidly growing and expanding worldwide.
Contact info
400-408 Old Durham Road, NE9 5DQ, Gateshead, United Kingdom
- 01914207700
- help@computerorbit.com
- computerorbit.com
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This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 2 weeks
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Ordered a Lian Li Lancool II Mesh rgb…
Ordered a Lian Li Lancool II Mesh rgb mid-tower case. Arrived exactly when they indicated, and very well packaged. It's a large thing for me to trust to Parcel Force, bit I needn't have worried.... not even scratch on it. Would certainly vouch for Computer Orbit
Antec Flux Pro case, power play!
First of all I want to say I'm pleased with my purchase because in europe they were the only retailer with the case I was looking for in stock, the case just arrived now at my home in Norway.
I'm very pleased they deliver to Norway and I like the fact they use parcelforce so the shipping is not crazy expensive.
I had a nice experience I'm just not happy about one thing... because of their position on the market as the only place with this case in stock they increased the price of the product a few pounds more than what the case is supposed to cost!
I kind of understand it especially because they don't operate in \Norway but that's something I'm not used to, here in Norway the price is the price and the promotion is the promotion prices don't increase based on stock numbers!
But like I said I don't mind it in the end because this case was a big problem to get it here so I'm extremely happy and I'll certainly use Computer Orbit again in the future.
Where do I even start
Honestly where to start , sadly I was sent a motherboard with missing components and damaged processor pins as a result. when I requested an exchange I was told that the damages did not match there guidelines for returns , even with images provided that clearly showed the poor quality of the board I had received. The email I received in response was essentially a defensive rant with little fact included at all. Would never use them again out of fear of having to return another unusable motherboard. Go elsewhere for your PC parts as they at least will arrive checked and in tact and I’m 100% sure there customer service will be better than Orbit. Terrible.

Reply from Computer Orbit Ltd
Fast and surprisingly cheap delivery…
Fast and surprisingly cheap delivery and products came exactly and describe and amazing for the price
Very helpful staff answered all of my…
Very helpful staff answered all of my questions very quickly, when I managed to download the wrong software update and thought the keyboard was broken I got a reply and fixed the issue within the hour. Cannot recommend these guys enough.
Edit: Shout out to Ollie, Absolute life saver!
Great help & service at a reasonable…
Great help & service at a reasonable price, would definitely recommend.
Excellent service and price
Excellent service and price. I ordered a CPU cooler on a Saturday afternoon and although I paid for next day I did not expect it to be delivered on the Sunday. Will definitely look here first when I need anything else.
10/10
Ordered a cooler. Reasonable pricing, was delivered the next day. Would definitely order again in the future.
P.S thanks for the Haribo
Life saver - 1st class service…
Now this is the company to do business with!!! 1st class service at every point. We had an emergency on Friday and needed next day delivery on a part that no where in NI stocked. Ordered the part online and selected next day delivery by Royal Mail. Given the circumstances I decided to phone and double check that I would have a Saturday delivery. Phone was answered promptly by a real gentleman called Andrew I think (no listening to endless options). He went through to the delivery team and spoke directly to them (I didn’t have to go through my explanation twice). He came back straight away - Turned out I needed next day “weekend” to ensure Saturday delivery. He very kindly changed this for me - at no extra cost! End result - part arrived with us in Northern Ireland at 10.30am Saturday. If I were in Gateshead I would shake this man’s hand. 😂. Would recommend 100%
Excellent
Purchased new Motherboard/CPU/RAM from here as they were all on sale at a good price from here. They were shipped and arrived within 2 days with fantastic packaging (including a mini bag of Haribos!)
I would definitely recommend.
Efficient company
Very good and efficient delivery. was kept updated with all details necessary. website is easy to navigate. not really any faults for Computer orbit. will use them 10x over.
Fast shipping good price
Recommended
The processing time was very quick, my item securely packed. They also added a little pack of jellies which I enjoyed. Thank you
An excellent price for the PC case and…
An excellent price for the PC case and in stock unlike many others. Reasonable delivery cost (£7) for next day Saturday delivery. Arrived in the morning after ordering at 2pm. Thank you
Fast shipping
Fast shipping . Everything worked on so well i just hope the laptop will serve me good. Thank you
Fantastic service all round
Fantastic service all round, super quick delivery reasonable prices and highly recommended.
Last Minute Upgrades
During a build, we had a last minute decision to upgrade the standard box cooler of the 5600 to the mightily impressive Peerless Assassin 120.
Computer Orbit had it in stock and at the best price (found through pcpartpicker). Arrived the very next day and build was completed.
My only gripe is with Royal Mail who made the delivery. Somewhere along the line, the box picked up some damage to one corner, but thankfully everything inside was all perfect!
Fast shipping. NO extra import taxes
Fast shipping. No extra fees when importing to EU. 100% recommend
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