Completestainless Reviews 

Placed an online order for balustrade handrail components which included a calculated shipping charge, but received an email shortly afterwards saying they could not fulfill the order as they do not have a carrier that can deliver 3m lengths of tube at a reasonable cost. However, Complete Stainless have taken the full amount from my credit card. I have phoned twice to ask when the refund will be made, and each time I have been told someone will call me back, which they haven't! On my third call I was told a refund would be made within a couple of days but that was a week ago and still no refund. I am now going through the credit card company to get the money refunded. Recommend avoiding this company

They ignore your emails after they've got your money, before I'd paid they were replying to my emails instantly but afterwards they ignore you. I've been waiting 3 weeks for a response, having sent 3 emails in that time and I've heard nothing

The wrong parts were delivered but after contacting this company they apologised and corrected the mistake immediately. The right parts were sent straight away and I had them delivered the day after. I was given the choice to keep the other parts or a courier would pick them up at a convenient time.

Very friendly staff and good customer service! Well done!