Complete Home Surveys Ltd Reviews 

242
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Emma was so friendly and nothing was too much trouble for her. Thanks Emma x Sean the surveyor done a thorough job on the survey he done for the house we're purchasing. He explained everything an... See more

Rated 5 out of 5 stars

On first contact I couldn’t have asked for more helpful office administrator than Emma, who knew exactly what my needs were and answered all of my questions with the most professional but friendly... See more

Rated 5 out of 5 stars

Great service from Emma & Sandra! Extremely detailed Level 2 RICS survey provided and the follow up call from Sandra was really helpful to answer our queries. Would highly recommend.

Rated 5 out of 5 stars

Fantastic service! Emma helped initially with booking our RICS-2 survey, she was super helpful and very informative. The survey was carried out within a few days of the inital booking and the r... See more

Company details

  1. Chartered Surveyor
  2. also in
  3. Real Estate Surveyor

Written by the company

We are a local independent firm of Chartered Surveyors and Registered Valuers based in Liverpool. We focus on providing our clients with reliable, honest and professional advice in relation to residential property. Whether you are a first time buyer or an established landlord, our expert team are here to help you on your journey to purchasing your next property. We specialise in Level 2 Homebuyer Surveys and Level 3 Building Surveys, as well as Help to Buy, Probate and Matrimonial valuations. We are Regulated by the Royal Institution of Chartered Surveyors (RICS) which means we work to the highest level of professional and ethical standards.


Contact info

4.9

Excellent

TrustScore 5 out of 5

242 reviews

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4.9

All reviews

(242)

29 reviews in the last 12 months

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Rated 1 out of 5 stars

I'd go somewhere else...

Got a level 2 survey back in April and it was honestly just a waste of money. They missed so many things that are now becoming issues in the house and costing a lot of money.

I'd go somewhere else next time.

1 April 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing service from start…

Absolutely amazing service from start to finish survey was done promptly easy to understand clearly set out and incredibly detailed cannot thank Sean and his incredible team enough highly recommend this company for Home survey

14 October 2024
Unprompted review
Rated 5 out of 5 stars

Emma and Liam were proficient and…

Emma and Liam were proficient and provided an expedited service throughout. Not only was the survey done quickly and with high level of detail, Liam was brilliant following the survey answering any queries I had. Would certainly use the service again.

20 November 2024
Unprompted review
Rated 5 out of 5 stars

Couldn't recommend them enough!

I am so impressed with the service and efficiency of Complete Instructions Surveyors. I am currently in the process of selling my flat and Emma called me to book in the valuation on Monday. The booking process was quick and easy and the surveyor (Keiron) was able to come out to me on Friday. Both Keiron and Emma were polite and really helpful. I have had my valuation report back this morning and am very happy with the service. I would highly recommend Complete Inspections, thank you!

20 September 2024
Unprompted review
Rated 5 out of 5 stars

Prompt answer on the phone and a…

Prompt answer on the phone and a courteous reply.This firm gave a very good reasonably priced survey which was succinct and informative. I have used another surveying firm who were terrible and more expensive,hard to get hold of,never got back to me and the survey was full of waffle and it was nearly twice the price.

5 September 2024
Unprompted review
Rated 5 out of 5 stars

Home survey report

Buying a house for the first time can be really overwhelming. I was recommenced complete home surveys by a friend who used their service last year. I would recommend them to anyone who is going through this process, no question was too much. The survey was completed within a few weeks, within regular updates. The service and support that they provided was outstanding. Thank you.

27 July 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Emma was very helpful and supportive at a difficult time when I rang to book a survey for probate after a family bereavement. The surveyor arrived promptly, was efficient and the report received the following morning. Definitely use again.

8 August 2024
Unprompted review
Rated 5 out of 5 stars

New home buyer…

I am currently in the process of buying my first home. I quickly realised that I needed a survey completed on my home to be and reached out to this company as I had read they had a quick turn around. Our survey was booked within 2 weeks and we received our report the day after the survey was carried out. Amazing and fast service, cannot recommend enough. Thank you!!

23 July 2024
Unprompted review
Rated 5 out of 5 stars

First class service

Complete Home Surveys was recommended to me in order to carry out a Level 3 Structural Survey on our intended house purchase.

From the first interaction with Emma in the office, through to the chat I had with Liam post survey, I have been thoroughly impressed with the service. They have been responsive at all times and provided a very comprehensive report.

I wouldn't hesitate to recommend them.

9 July 2024
Unprompted review
Rated 5 out of 5 stars

Repeat customers!

We have used Complete Home Surveys on 3 separate occasions. You may, therefore, surmise we are happy with the service they provide.
Surveys are competitively priced and arranged in a timely manner.
Customer Service is exceptionally good courtesy of Emma.
Survey reports are delivered promptly and embody sufficient detail.
We would use CHS again and would not hesitate to recommend them.

31 May 2024
Unprompted review
Rated 5 out of 5 stars

My experience with complete home…

My experience with complete home surveys was great they was quick with the report, communication was good through out and the staff was friendly and more than helpful I wouldn't hesitate to recommend and use again

26 April 2024
Unprompted review
Rated 5 out of 5 stars

Emma responded to our enquiry very…

Emma responded to our enquiry very quickly and got us booked in as soon as possible. We had a last minute hiccup getting access to the property which Emma rearranged for us without any issue. Liam thoroughly accessed the property and was on hand to answer any questions we had once receiving the results going above and beyond. We will definitely be using Complete Home Surveys again in future and would recommend them to all. Thanks Emma and Liam

5 April 2024
Unprompted review
Rated 5 out of 5 stars

Level 3 Building Survey

Can't recommend CHS highly enough. Emma was very quick organizing our level 3 survey and communication was faultless the whole way. We chose this as it's an old house. The extra cost for the level 3 survey was super useful for us as it showed up problems with the roof we had missed and meant the seller ended up paying for it rather than us shelling out the cost when we moved in. Also very helpful in highlighting a few issues we need to be aware of in the future that we would have been completely naive to otherwise. Highly recommend.

7 March 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant!

Emma and Liam at Complete Home Surveys have been brilliant. Responsive and really patient with our questions and queries. The survey was arranged really the report was received really quickly. Highly recommended!
Thank you!

12 April 2024
Unprompted review

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