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Sapa, Schuco, Comar, Axim, Alu-Spec, Reynaers, Triton, Sobinco, Wicona, & Dorma Aluminium system spare parts for doors & windows at reduced prices. Complete Aluminium Spares has 30 years experience in the trade, enabling us to be the largest approved s...
Unit 103-104 , WS15 1UL , Rugeley, United Kingdom
4.4
10 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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From the first phone call I made to Complete Aluminium Spares up until I received my order I was looked after by Sophie. She was very professional, polite and very helpful, a great asset to the company, which made my transaction so very easy. Thank you.
Really excellent first class service and advice from this friendly company. Would thoroughly recommend.
Reply from Complete Aluminium Spares
Debbie, Thank you so much for your kind words! We’re really pleased to hear you felt well looked after - This is exactly what we strive for. Your recommendation means a lot to us, and we look forward to welcoming if you ever need in the future.
Outstanding.
They went above and beyond to find the correct replacement for a very old, obsolete balcony handle.
Excellent customer service, friendly team, they follow up and deliver.
Will definitely use again!
Reply from Complete Aluminium Spares
Marc, Thank you for such a fantastic review! We’re so pleased we could help track down the right replacement!
It’s great to hear you were happy with the service and support from our team, and that everything was followed through as promised. Your kind words really mean a lot to us.
We look forward to helping you again in the future, if needed.
I understand that difference customer service makes to a process and i felt compelled to write an instant review, From my first email enquiry regarding a part to even phone assistance at fitting the team have gone above and beyond!
I honestly can not explain how impressed i am with this company .
Extra shout out to Sophie and Chad !
Reply from Complete Aluminium Spares
Thank you so much for taking the time to leave such a thoughtful review! it really does mean a lot. We’re delighted to hear that your experience was a positive one from your first enquiry right through to getting everything fitted.
Going the extra mile for our customers is something we genuinely care about, so it’s fantastic to know that came across. We’ll be sure to pass your kind words on to Sophie and Chad - they’ll really appreciate the shout-out!
Thanks again, and we’re always here if you need anything in the future.
fast efficient service product ordered and goods arrived next day cant do better than that
Allan H Gardinia
Reply from Complete Aluminium Spares
Thank you for your great feedback! We’re really pleased to hear everything arrived quickly and that you were happy with the service.
We always aim to keep things fast and efficient, so it’s great to know we delivered. Really appreciate you taking the time to share your experience!
I’ve nothing but praise for this team. Extremely helpful, fast and friendly service. 100% would recommend them!
Reply from Complete Aluminium Spares
Thanks so much for your lovely feedback! We’re really glad you had such a positive experience and that the team could help quickly and efficiently.
It means a lot to hear you’d recommend us - we really appreciate your support and hope to be able to assist you in the future if needed.
I cant praise this company enough, Zara was incredible, Customer service was 5* I needed 200 Specialist screws next day went out of her way to help and delivery,
A complete and utter waste of time -‘ordered parts in good faith because they said they were in stock - turns out website was mid representative but don’t worry we have an excellent relationship with system supplier and if that doesn’t work we know a company that makes they part we will get back in touch
Fast forward a week I chased them up again more absolute hog wash and they hadn’t had a single reply from their great relationship suppliers
Treated like an idiot
VERY helpful customer services who identified the correct product and ensure a timely delivery was arranged. All done with a happy smile. So refreshing.
Was exactly what I needed and ordered. However, the shipping was very expensive even with a £10 discount code. Despite this I would definitely buy again.
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