Competence Collective™  Reviews 

6
TrustScore 4 out of 5

3.8

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Company details

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Competence Collective is a U.S.-based virtual assistant agency specializing in customer support for e-commerce brands. Unlike traditional outsourcing companies, we provide dedicated, American-based support teams to ensure seamless communication, cultural alignment, and a premium customer experience.


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3.8

Great

TrustScore 4 out of 5

6 reviews

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1-star

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3.8

All reviews

(6)

6 reviews in the last 12 months

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Rated 1 out of 5 stars

I bought a crypto Minor from a company…

I bought a crypto Minor from a company called One Shot Miner. I received the miner and it did not work. It would not connect to the Internet. I contacted the company One Shot Miner for assistance. They sent me several of how to fix the problem none of which worked. I then asked for a refund. We went in circles because they would not respond to my correspondence in a timely manner or remember that they had offered to give me a refund of it first 30% then 50% than a full refund. I contacted American Express who I used for payment. American Express investigated using the email evidence I’ve provided. American Express issued me a full refund. I was contacted on behalf of One Shot Miner buy the competency collective. And threatened with legal action if I did not pay them the amount in full to include criminal charges. I provided them with the email correspondence. They told me that my argument had no merit. They again to threaten me and told me to watch how I govern myself. This company is a bully for crappy companies who put out junk products.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

100% Recommended

Honestly, I can’t recommend them enough. I’ve been working with them for over 6 months now, and they do such a fantastic work. If you’re looking for American based VAs you NEED them

17 January 2026
Unprompted review
Rated 5 out of 5 stars

The guy behind the agency

The guy behind the agency, Giovanni, is an amazing person. The onboarding process is smooth, communication is easy, and most importantly American VAs, which is honestly pretty rare thing. I can’t recommend them enough🙏

2 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company!

Excellent company!! Took off my workload so much and gave me a great amount of time to focus on other things. Geo has taken great care of my team.

3 December 2025
Unprompted review
Rated 5 out of 5 stars

Professional is an understatement

I have been working closely with the competence collective team since day one. I have been extremely pleased with the level of professionalism, trust, and overall ability of their team and leadership. Would highly recommend if you are looking for 100% American based VA’s to handle your brands email and phone call intake.

31 October 2025
Unprompted review
Rated 5 out of 5 stars

CC Customer Service: Thank you! Giavani


​I called customer service for information/clarity and, ultimately, a refund request (after waiting 3 weeks for the product to arrive), and spoke with Competence Collective team member, Giovanni.

He was exceptionally polite and professional, processing the refund during our call. Since I preferred not to do any further work online, he even agreed to call me back with the confirmation, which he did promptly.

Excellent, fast, and friendly service! Five stars for Giovanni!

Sent from my T-Mobile 5G Device
Get Outlook for Android

25 October 2025
Unprompted review

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