Compass Reviews 

45,535
•
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Hi.. Just wanna thanx Soisy for his trust and possibilities given to me for long terms payment without interest without lots of questions and documents. I'm a huge online buyer for personal use and bu... See more

Rated 5 out of 5 stars

I applied for a simple personal loan. They approved it without much hassle. Even though interest rate is a bit high, better than other Italian traditional banks.

Company replied

Rated 4 out of 5 stars

Thanks a million, Compass! I just wanted to express my heartfelt gratitude for your kindness, availability, professionalism, and above all, your lightning-fast turnaround time. You helped me complete... See more

Company replied

Rated 5 out of 5 stars

Thanks for compass for helping people like me...it's so easy the processing and releasing money if you have all documents they needed... thanks again and continue helping people...❤️❤️❤️

Company replied

Company details

  1. Bank
  2. also in
  3. Alternative Financial Service
  4. Car Finance and Loan Company
  5. Financial Institution

Written by the company

Compass è la società finanziaria specializzata nel credito al consumo che dal 1960 ad oggi ha aperto oltre 20 milioni di pratiche di finanziamento, con oltre 60 anni di esperienza, più di 3 milioni di clienti e una rete di oltre 340 filiali sul territorio. - Per chi cerca un prestito personale veloce, Compass offre un processo di richiesta semplice e digitalizzato, con tempi di risposta rapidi, spesso entro un giorno lavorativo. - La combinazione tra canale online e presenza fisica consente di scegliere tra autonomia digitale e supporto diretto in filiale. - Chi valuta soluzioni di finanziamento presta sempre maggiore attenzione a trasparenza, chiarezza delle condizioni e flessibilità. In questo contesto, Compass si distingue per un approccio chiaro nella presentazione delle offerte e per la possibilità di adattare il prestito alle diverse esigenze personali. - La richiesta può essere avviata online in pochi passaggi, oppure gestita con il supporto di un consulente, per chi desidera un confronto più approfondito. Tempi rapidi, affidabilità e capillarità sul territorio rendono Compass una soluzione concreta per chi desidera accedere a un prestito personale in modo semplice e consapevole. - Compass oggi è una delle più grandi e solide realtà del panorama nazionale. Compass è disposizione dei propri clienti su: 1. www.compass.it 2. servizio clienti tel: 0248244412 - Per fissare un appuntamento: contattare 800-774433


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

46K reviews

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4.4

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(45,535)

2,202 reviews in the last 12 months

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Rated 1 out of 5 stars

Scraping the bottom of the barrel to get 124 Euro or even 70 from us…

I am unable to represent my deaf son to discuss a question with Compass. I send a mail with my documents, they reply that these documents must be sent from my son’s email. So he sends again the documents from his email, they reply that my temporary Identity Card is not valid but the Municipality that issued it says it is valid and asks who are those people who say this. Compass reply they want to receive the back of the document as well, but in this case all is written on the front and the back of this A4 paper is nobody’s business but mine as it carries instructions for retrieving my IC when it will be ready. So we come to a stop. For the sake of peace, I wait a few days. Luckily enough the Ministry of Interior is really quick and sends my definitive IC after a couple of days, so we can send front-back as Compass wish. But it's still not ok. This time they say that my son must use the original email used six years ago. If he hasn’t got it he must call a number in Milan (to note that he is deaf and can’t call, they know this very well). I call and hear the automated operator say that I cannot continue unless I am either their client or his/her representative. I continue all the same hoping to find a human operator but in any case the options available do not include anything about changing emails. I wrote in English to attract their attention, next time I'll use another language

12 December 2022
Unprompted review
Compass logo

Reply from Compass

Gentile Valeria, ci dispiace per quanto ci segnali. Avremmo bisogno di metterci in contatto con te per verificare la tua posizione. Compila il form all'indirizzo https://www.compass.it/contattaci-social.html e ti richiameremo. Buona giornata, il Team di Compass

Rated 5 out of 5 stars

Gentile professionale efficienti

18 November 2022
Unprompted review
Compass logo

Reply from Compass

Ciao Paola, grazie mille per la tua valutazione. Ti ricordiamo inoltre che rimaniamo a tua completa disposizione con i nostri prestiti e i nostri prodotti. Buona giornata, il Team di Compass

Rated 5 out of 5 stars

COMPASS..A BIG HELPING HAND FOR US! We asked for financial loan to help us…

We asked for financial loan to help us get moving for our children's dental needs. Dental Bio was very accommodating to help us try with Compass. Fortunately, in just 24 hours, our loan was approved! No hassle, no many days spent waiting. Thank you Compass for giving us the big help we needed for our children.

25 October 2022
Unprompted review
Compass logo

Reply from Compass

Hello Jesusa, we are very glad that our loan has helped you to achieve your goals. Have a great day, the Compass Team

Rated 5 out of 5 stars

FILIALE VIA DELL'INDUSTRIA PERSONALE…

FILIALE VIA DELL'INDUSTRIA PERSONALE COMPETENTE E PREDISPOSTO VERSO CLIENTELA

21 October 2022
Unprompted review
Compass logo

Reply from Compass

Ciao Alan, grazie ancora a te per aver scelto un nostro prestito. Restiamo a disposizione, il Team di Compass

Rated 5 out of 5 stars

Massima efficienza

21 October 2022
Unprompted review
Compass logo

Reply from Compass

Ciao Luciano, grazie per le gentili parole. Il nostro staff resterà a tua disposizione per tutti i dettagli sul prodotto che hai scelto, carta o prestito che sia. Cordiali saluti, il Team di Compass

Rated 5 out of 5 stars

Prestito on line molto efficienti tempi…

Prestito on line molto efficienti tempi ridotti e professionalità top

3 September 2022
Unprompted review
Compass logo

Reply from Compass

Ciao Jado, grazie per le gentili parole. Il nostro staff resterà a tua disposizione per tutti i dettagli sul prodotto che hai scelto, carta o prestito che sia. Cordiali saluti, il Team di Compass

Rated 5 out of 5 stars

I am a regular client of compass for…

I am a regular client of compass for years, and i alwats find myself very thankful to one of your account executive Mr. LUCA of aurelia branch. He has always been very accomodating and professional when it comes to dealing with clients. However the result of the evaluation may seem, he always finds ways to explain elaborately the outcome of the loan, negative or positive, to the best understanding of the clients. The loan itself gives a big help to me and having a very fast evaluation of the loan is really a great thing. ❤

26 August 2022
Unprompted review
Compass logo

Reply from Compass

Hi Irene, thank you very much for your kind review. We all, and especially our colleague Mr. Luca, remain at your disposal with our products, with our loans, with our cards and with the salary-backed. Have a nice day, the Compass Team

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