I'm a hard person to please and write reviews very rarely. Hayley the customer service member who answered my call was cool thorough, took the time to make sure that I understood what she mean... See more
Company replied
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See what reviewers are saying
At first glance some looked great but further research showed the cover wasn’t as good as my current provider. Especially in the area of dental cover which was extremely poor...not good if doing out... See more
Company replied
Aging has made travel insurance difficult for us to find and very pricey. Using your service broadened the horizon for us and enabled us to compare policies easily and it made all the difference... See more
Company replied
Hayley was an excellent help. Although she could not provide me with exactly what I was after, she tried her best to send through information that would assist me. Thanks for taking the extra time t... See more
Company replied
Company details
Information provided by various external sources
Compare travel insurance is Australia's leading travel insurance comparison site. The site offers a no-nonsense free service that allows customers to compare quotes in a few simple steps. Sort quotes by popular cover levels, and compare policies side-by-side in seconds. Finding the right policy is as easy as 1-2-3!
Contact info
Level 12, 338 Pitt Street, 2000, Sydney, Australia
- 1300 790 197
- info@comparetravelinsurance.com.au
- comparetravelinsurance.com.au
4.5
Excellent
495 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Very good It really helps us .Thanks…
Very good It really helps us .Thanks you we recomend the site
13 October 2020
Good cross section of insurance that…
Good cross section of insurance that made choice easier
19 September 2020
Unprompted review
Very helpful website
I found this website very helpful as I am looking for travel insurance for early next year and some insurance companies are not offering travel insurance at this time due to COVID. This website saved me time researching the internet by bringing up the companies that were offering travel insurance and I have kept the details for later in the year when I will use the information provided.
20 July 2020
Unprompted review
Quick Results and E Mail confirmation
8 April 2020
Unprompted review
Reply from Compare Travel Insurance
Hi Mr Potts, thanks for your review. We're so pleased you found our service quick and easy to use. Have a safe trip. Kind regards, Imogen, Customer Service
Quick and helpful comparison
Quick and helpful comparison. Saved hundreds of dollars.
29 March 2020
Unprompted review
Reply from Compare Travel Insurance
Hi Bermondsey, thanks for your review. We're so pleased we were able to help you save. Have a fantastic and safe trip. Natalie, Customer Service, Comparetravelinsurance.com.au
A user-friendly online program
15 March 2020
Unprompted review
Reply from Compare Travel Insurance
Hi Janet, thanks for your feedback. We wish you a happy and safe holiday! Best wishes from all the team at Comparetravelinsurance.com.au
non of the links let you see the PDS so…
none of the links let you see the PDS so how is anyone suppose to chose a product.
14 March 2020
Unprompted review
Reply from Compare Travel Insurance
Hi there, I'm wondering what device you are using as all our providers PDS links open in a new tab with the PDS being able to be viewed in full. We also listen to any technical feedback we get and endeavour to look into asap. Please email info@comparetravelinsurance.com.au if you can provide any more information for us. thanks, Natalie Customer Service, Comparetravelinsurance.com.au
Reply from Compare Travel Insurance
Hi Mark, thanks so much for taking the time to review us. We're so pleased we were able to help you choose your insurance. Happy holidays! Natalie, Customer Service
happy with site.but sadly the chosen…
happy with site.but sadly the chosen company did not forward the quote by email.in all fairness maybe a problem in the system.
11 March 2020
Unprompted review
Reply from Compare Travel Insurance
Hi Murray, thanks for your review. We do have the functionality to email our quote results, apologies if you were not able to see it. You just need to click on the individual row in the quote results and then the email pop up will appear at the bottom. Alternatively, you can select all rows and email yourself all the quote results. Hope that helps to clear things up for you. Please email info@comparetravelinsurance.com.au if you have any other questions. Natalie, Customer Service,
I was able to easily compare all the…
I was able to easily compare all the appropriate travel insurance policies at a glance
10 March 2020
Unprompted review
Reply from Compare Travel Insurance
Hi Liz, thanks for your review. We are so glad you found our service so easy to use. Hope you have a great trip! Imogen, Customer Service
Found I could not enter my holiday…
Found I could not enter my holiday correctly. Could not say I was flying to Singapore and cruising back to Australia
8 March 2020
Unprompted review
Reply from Compare Travel Insurance
Hi Carol, We're so sorry you experienced difficulties with your quote. To use Comparetravelinsurance.com.au, your trip must start and end in Australia in order to be eligible to get a quote. If you are cruising to multiple destinations you certainly can nominate as many as you like, it doesn't matter what order you specify them in. You can also select 'Asia' as the region and that would cover you Singapore and Australia travel. If you would like any further help with your quote, please do not hesitate to contact us on info@comparetravelinsurance.com.au or call us on 1300 659 411 and we'd be happy to help. Natalie, Customer Service
Information returned to me promptly and…
Information returned to me promptly and with good coverage
3 March 2020
Unprompted review
Reply from Compare Travel Insurance
Thanks for taking the time to review us. Glad we were able to help you find travel insurance for your trip. Happy holidays! Natalie, Customer Service, Comparetravelinsurance.com.au.
Cost reduced by two thirds
I have just obtained a 4 week travel policy that includes skiing for a single trip at one third the cost quoted by my previous insurer before I disclosed a prior medical condition of high Cholesterol and having a single stent last August.
18 February 2020
Unprompted review
Reply from Compare Travel Insurance
Thanks for your review Dr Turnbull. Delighted to have helped you with some cost-effective cover. Hope you have a happy and safe holiday! Natalie, Customer Service, Comparetravelinsurance.com.au
Some of the policies were outrageous…
Some of the policies were outrageous but at least you came up with something that would suit our needs. Mind you domestic travel insurance leaves something to be desired
15 February 2020
Unprompted review
Reply from Compare Travel Insurance
Hi Bob, thanks for leaving us a review. You are right that policies on our site do vary. We compare a range of products for travellers with all kinds of budgets. There are usually a few different levels of cover to choose from for most trips. Sometimes they can be more expensive depending on destination, age, trip duration, extras etc. I'm glad we were able to help you with your cover. Have an amazing holiday! All the best, Natalie, Customer Service, Comparetravelinsurance.com.au
vrey good value
11 February 2020
Unprompted review
Reply from Compare Travel Insurance
Hi George, thanks for your feedback. Happy Holidays! Natalie, Customer Service, Comparetravelinsurance.com.au
Travel insurance
Down to two and picked one which I was quite happy with. Thank you.
8 February 2020
Unprompted review
Reply from Compare Travel Insurance
Hi Trevor, thanks for your review. Glad to hear we helped you with your cover. Have a fantastic holiday, Natalie, Customer Service, Comparetravelinsurance.com.au
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