Comparethenetworks Reviews 1,029

I had exceptional service from the team, I spoke with 3 different members of staff, Darren, Matt and Emma and they were all very helpful. I'm very impressed by how fast my calls were answered.

I for one, must commend Josh, for being extremely patient and supportive, when I got the call from comparethenetworks. He was really patient and reassuring, as I painstakingly took my time in making my finds about the services provided by comparethenetworks.

Thank you Josh.

I have renewed 4 contracts through this company …. Kieron was extremely professional and made it a hassle free experience for me dealing with everything and keeping me informed throughout

I have been dealing with this company for a few years when it comes to contract renewal all they wanted was money, they could not sort their issue and deny all knowledge its their fault!
Don't waste your time or money they are in partnership with plan.com equally rubbish both send you from pillar to post but do nothing about the problem?? Be aware go elsewhere people!

Connor the lad who I dealt with was spot on, communication was immaculate and there was no question or query he couldn't help with. Very patient with a small technical issue we came up against. Nice to know there are some cold call phone calls that can have a positive out come. Can't wait for my new phone

I was sceptical when I received a cold call from this company. It was flagged as a possible spam call but I decided to answer and hear them out. I was put throught to Neil who was polite and knowledgeable and answered any questions had with transparency. My new tariff has saved me £20 per month! I'm pleased I took the call!

Excellent service from Josh who was incredibly patient. Thank you

Very helpful and got me what I needed at right price for me

Thanks to my ex, she ruined my credit history, so nobody would trust me with a contract phone. I was called by Josh, then by Aaron, both of which provided an excellent service which under their instruction became clear, quick & easy. I promise to stick with this company in the future. However, they did call originally off a 0333 number which I never usually answer due to it being scam callers 99% of the time, but this time, I answered and I am glad I did. However, I have to give this a 4 star for now, until I see that my old sim only contract is paid off as told by Josh. I will revisit once that has been taken care of. Regardless, I appreciate the time you have given me and I hope you two have a nice time this summer because lord knows you deserve it! Thank you guys.

Aaron was really helpful

Aaron and his team provided their usual great service. Professional and efficient always and answered even the most stupid questions politely and knowledgably

Jack went ‘ all out’ to provide me with a better network deal than the one I currently have. He answered my questions clearly, efficiently and provided various options to solve my network connection and billing issues. He was polite and patient while waiting for me to find and submit my responses needed to complete the documentation. Customer service was first class from Jack. Thank you Jack!

I had the pleasure of having Josh as my point of contact who has went above and beyond for me assisting me in everything I need and recommending the model of iPhone and Laptop he would chose as I was in 2 minds what to pick, he really cares for his customers I messaged him about having another mobile on my account and he rang me the next day and sorted it out there and then for my business partner and my staff. I honestly thought this company was a scam at the start when I kept getting calls then I thought bloody heck what have I got to lose. And to my belief the company is 100% legit, they send you out extra SIM cards which is also so handy for family members or work colleagues and staff, no more having to give my customers my private number now they can have our business mobile number! Thank you Josh. You deserve a pay rise. I look forward to hopefully ordering another phone for everyone to use for orders from my business.

Josh was very thorough in explaining the offer and how it’s come about. Very good with following up and answering questions.

I called through and came through to Aaron who explained everything very clearly. He went through my allowances and contract length in detail. He also gave me his direct dial number incase I have any issues going forward. In my opinion Aaron went above and beyond with me, treating me with respect and courtesy.

Great service from Josh. Very professional and informative

If I went to keep my phone which I was paying £100 there could of got it down to £40 so definitely worth it and very helpful

Made my bill cheaper always great to talk to excellent service

All I can say is 5 star
Neil evans was amazing, so helpful, made everything simple and saved us money, top company, will always use them.

Aaron was very friendly and helpful and went to great lengths to get me a good phone deal.