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Company details

  1. Software Company

Written by the company

Commusoft is designed to be the single source of truth for your business. For residential contractors, we automate the entire customer lifecycle—from the first enquiry and professional digital proposals to automated "on-my-way" notifications and fast invoicing. We help you build the trust and loyalty that leads to repeat business. For our commercial clients, we provide deep asset intelligence. Our platform tracks equipment life cycles across multiple sites, ensuring you stay on top of warranties, service histories, and strict SLA compliance. We provide the data-driven insights you need to manage complex contracts with absolute confidence. Why Contractors Trust Commusoft: Intelligent Automation: Our AI-driven scheduling optimizes your technicians' time and reduces administrative friction. Financial Transparency: Real-time job costing gives you total visibility into your profit margins. Reliability in the Field: Our offline-first mobile app ensures your technicians have everything they need, regardless of cellular connection. Deep Integrations: We connect seamlessly with the tools you already use, including QuickBooks, Xero, Sage, and Stripe. We don't just sell software; we provide the support, onboarding, and continuous innovation that businesses need to scale. Discover how Commusoft can organize your operations and help you grow with confidence.


Contact info

2.9

Average

TrustScore 3 out of 5

2 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I’ve had the same experience as Wayne…

I’ve had the same experience as Wayne above. I’ve downsized and was being charged for 3 users for 6 months even though I requested only one user. I wasn’t told it was 3 minimum. When I requested to be credited I was refused and asked to pay a £500 bill. Account has now been closed and I was refused to be given my database of over 1000 customers built up with them for over 9 years. Absolute joke of a company and service and it’s not even great software. Difficult to use and the app is not modern like others I’ve seen. Best time to move on and build my business with a company that cares about their customers.

2 September 2025
Unprompted review
Rated 1 out of 5 stars

The importance of not putting all of…

The importance of not putting all of you eggs in one basket.
I have had to downsize my company this year.
I asked Commusoft to reduce the amount of users I contract with them. From 3 to just the one.
They declined and told me three. Was the minimum amount of accounts I could have. I backed up everything from Commusoft but it is basically fractured unusable data.
I now have invoices I cannot send and trace or even produce because they have closed my account. I would have happily contracted for another year in one account because there is only me in the business at the moment but that wasn’t good enough for them.
Steer clear of this company.

5 January 2025
Unprompted review

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