Community Fibre Reviews 

Steve engineer was perfect

Thomas was supposed to call back i had a good conversation and i was supposed to get an update and never did.

I had a wonderful experience with customer service, Lewis was amazing and helpful, and patient with helping me get back up and running, when my internet was down
He explained the whole process thoroughly and what to do over the phone and now the issue is resolved

Thank you so much Lewis!
Have a wonderful rest of evening and week

Keep up the great work and god bless 🙏😀

They took away my public IP address without warning after having it for 4 years and without a contract renewal, it just happened overnight. They now insist on charging me £4 extra for something I had as part of my package

Khaya was fine and dealt with the updating of the bank account change- and was also sympathetic about our experience with the WiFi coverage round the house which isn't as good as Sky or previously with BT was in the past - I did explain I couldn't justify the cost of a premium package.

It's always good to have an problem solver willing to put in the time to locate and resolve the issue, so thank you (Shawn John i1615) for fixing the problem

Although you were handling a large volume of calls my call was answered in a reasonably short time. The automatic response instructions were clear and easy to follow and the agent dealt with my request promptly with the promised email arriving shortly thereafter.

Hi I am very happy from Naomi she help me with very professional ways and sort out my broadband issue it's really professional manner and provide me good and quick service. Thanks for helping me Naomi
Mrs Mohammed

Ganesh was superb. Knowledgeable, friendly and very efficient. Excellent experience and excellent at his job. Thoroughly recommend.

Just renewed our package with Community Fibre, same price, same good service. Laura was very helpful on the phone.

Both Yaya and Lungin were amazing, fast service and very polite. Solved my issues and upgrade seamlessly. CMF offer fantastic speed for value!

Dear Sir / Madam,
please inform that my installation is completed today and technician Mr. Ermal F-5402 is truly professional, knowledgeable and efficiency. He also tidy and clean everything before he left plus do the testing to ensure all my place are fully covering. He deserve a shout out and pleade help to deliver y my compliment to him. thank you.

A lovely Monday to you.

Best regards,

Karen.

Good service and renewal over the phone easy and some discounts applied.

General frustration with the pricing model that loyal customers are charged more for staying, but overall still decent value.

Nothing to say now

Great communication throughout the process and very straightforward to understand as well.

Had an issue with my bill which was unfortunate, but after calling, Jack told me exactly what had happened and what next steps to take and what to expect going forward.

Lovely good communication, thanks Jack.

Tomas was very much helpful with the matter at hand

Lewis was great did exactly what I asked of him in quick time

Great service from Malusi at the Community Fibre Renewal Team. Very helpful, polite, and professional. Made the renewal process quick and easy. Highly recommended!