Comme Avant Reviews 

57,149
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Well well well, I’m as skeptical as they come when it comes to this type of product but oh my am I impressed!!! I ordered the essentials Bag with shampoo, deodorant, soap, teeth powder and the body... See more

Rated 5 out of 5 stars

The products are 100% natural, attention to the client is high and the reaction to problem solving is fast. The delivery is well organised and fast as well.

Rated 4 out of 5 stars

I placed the order on June 21st and received it on June 29th. I checked the package as soon as I received it and contacted customer service immediately. The pump on t... See more

Rated 5 out of 5 stars

Hi, Regular customer here. First feedback here and because you guys deserve it, I have known the brand from facebook bought my first solid shampoo because I was alerted by my girlfriend about the... See more

Company details

  1. Cosmetics Store
  2. Cosmetics Industry
  3. Dental Clinic
  4. Skin Care Clinic
  5. Wellness Center

Written by the company

Nous fabriquons des produits bio, efficaces et écologiques en France près de Marseille. Une philosophie du moins et mieux pour éliminer tout ce qui est superflu et se concentrer sur l’essentiel.


Contact info

4.8

Excellent

TrustScore 5 out of 5

57K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 77% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(57,149)

1,172 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant shampoo

Brilliant shampoo - I've gone from washing my hair every day and having itchy scalp even when using organic shampoos, to washing it twice a week and having no more flaking or itching. It's seriously like a hair miracle. I'm never going back.

31 December 2020
Rated 5 out of 5 stars

I purchased the gift set and I am…

I purchased the gift set and I am really happy with it- the shampoo bar and deodorant are my favorite so far! I have noticed my teeth getting a little whiter with each use which was an unexpected perk. It is so important to buy from local companies, I am so happy to have found Comme Avant!

30 December 2020
Rated 5 out of 5 stars

Excellent customer service and follow…

Excellent customer service and follow through! Based on my first experience, I'll be wanting to try other products.
In a time when so many online companies have little to no customer support, this transaction was pleasant and professional throughout.

17 December 2020
Unprompted review
Rated 5 out of 5 stars

very good product

very good product, bought for myself and fsmily. everyone was happy.
customer service is very nice, fair prices and easy delivery.
In my personal opinion, they are the best for now in the area of ecofriendly and natural soaps etc.

15 December 2020
Rated 1 out of 5 stars

Order not received and no communication from Comme Avant

I ordered the deodorant to try it out on 7 November and today is the 30th november and still not received. I sent two emails on 26 and 27 november and even tried their online form to ask about my order but no reply whatsoever. Last i heard of them was on the 16th November when they said i should receive the product soon and that if i don't to contact them! I really don't understand this radio silence. The courier tracking is stuck and not updating since 10 days ago! They're obviously using a very unreliable courier. I just want my money back please!

30 November 2020
Unprompted review
Comme Avant logo

Reply from Comme Avant

Hello,

We are very sorry for the inconvenience.
It seems something went wrong with transportation.
We have made the refund on December the 5th, and your order has been finally re-delivered to us.
Once again, please accept our apologies.

Have a nice day,

Delphine

Rated 5 out of 5 stars

I rarely write reviews, but...

I rarely write reviews, but it's the first time I used a solid shampoo and I am sooo impressed! I wanted to start with a natural one and honestly, my hair never looked better, so I don't need to try other ones, I'll definitely stick to this one. I found out about the brand by surfing in the "Que Choisir" website, while looking for natural shampoos. I was a bit worried about the smell when I opened the package, but once using it, I can barely smell it. To have an idea on my hair type, it's long, light natural color, I never died it and I usually wash it almost daily. I struggled with dandruff for years, so I'm trying to avoid some chemical ingredients. Thanks to this shampoo, I can wash my hair more rarely, for now every three days and in addition, I rince it with diluated apple cidre vinegar, so my hair looks so shiny, thicker and no dandruff, no itching!!! Love it!!!
As for the deodorant, I'm not fully convinced yet, but I will have to keep using it and see how it actually works in hotter days.

I love the concept of this company, the fact that it encourages fare trade, it provides jobs and teaches people to create organic products, like our grandmas used to. And considering that I live in France now, I think it's a good idea to buy "made in France" products. I'm planning on making a second order and try the siwak dentifrice and the makeup remover.

24 November 2020
Rated 4 out of 5 stars

Wonderful products

I've tried the soap, the shea cream, toothpaste and shampoo...they're all great, the shampoo above all.. so natural and gentle. Keep up the good work, merci!!

22 November 2020
Rated 5 out of 5 stars

Perfect ....

Ok........So I writing this in English, just so everyone knows Comme Avant have an International shopping base too. Products arrived in great packaging, not a bit of plastic in sight .Hurrah.Organic and Vegan, whats not to like
Everything looks delightful and Im loving the Savon Naturel.....
Some items bought for my daughters Xmas Gifts. Yes Im getting it now before stocks run out, because I know its going to be popular...
Merci Bien Comme Avant...

26 October 2020
Unprompted review
Rated 1 out of 5 stars

The products look great but poor service

The products look great the website professional and good reviews but I had emails over 2 weeks ago with delivery dates (2 different dates and times) and the products have still not arrived. This may be due to import restrictions being slow or backlog of orders but having sent 2 replies to emails for updates have still had no contact or response. I am sure the products are great but as a new customer this has not been a great introduction to your range or service so disappointed.

14 September 2020
Unprompted review
Comme Avant logo

Reply from Comme Avant

Hello, we are sorry to hear that you haven't received your order. It seems there was an issue with the delivery and that the parcel is being returned to us. We haven't received any emails from you, you may have replied to the delivery service, this is why no one replied.
We proceeded to a refund today. Please could you confirm you received this? Once again we appologise for the inconvenience caused.

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