Comfysleepers Reviews 196

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 213 reviews, reviewers had a great experience with this company. Customers are really happy with the products, especially highlighting the quality and comfort of the cooling blankets and butterfly pillows. Many people found that these items significantly improved their sleep and provided effective cooling, with some describing them as "life-changing." The customer service also received high praise for being helpful, responsive, and ensuring customer satisfaction. However, some customers experienced issues with their orders, such as receiving incorrect sizes or colors, or having items missing from their delivery. There were also a few instances where people felt the cooling blankets did not live up to their claims, or that the product quality, like pilling, was not as expected.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the cooling blankets,... See more

Quality

People report positive experiences with quality. Many customers praise the excellent quality of products like... See more

Order

Clients share ambiguous opinions on order. Many customers report positive experiences, noting easy ordering... See more

Customer service

Consumers generally express satisfaction with customer service, highlighting its helpfulness and efficiency.... See more

Delivery service

Customers had ambiguous experiences with delivery services. While some reviewers praised quick delivery, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can honestly say that Comfysleepers cares about making their customers happy. They went out their way to help me make my kids happy with their blanket trust me my son loves his comfortable cover. Yo... See more

Company replied

Rated 5 out of 5 stars

I have had a problem for a long time, waking up each morning with a stiff sore neck. I have tried lots of different pillows, nothing seemed to make much difference, until I purchased Comfysleepers But... See more

Company replied

Rated 5 out of 5 stars

I bought a comfy sleepers cooling blanket during a buy one get one free offer and I couldn’t be happier. I was a little unsure at first as I have ordered items from other websites and have either be... See more

Company replied

Rated 5 out of 5 stars

I was skeptical about these at first until someone at work had theirs delivered and you could immediately feel how cold it was. I've ordered several of these and given them as gifts during the hea... See more

Company replied



Contact info

4.2

Great

TrustScore 4 out of 5

196 reviews

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Replied to 89% of negative reviews

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Rated 5 out of 5 stars

Extremely soft and comforting

Blanket looks lovely. Son who struggles with heat says it is far better than his quilt. Customer service people excellent in responses. Had issues with delayed delivery but they replied to requests for support. Always nice to feel important. Well done and would say give it a try. Bogof lovely idea.

14 July 2025
Unprompted review
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Reply from Comfysleepers

Thank you so much for your kind words! We're really glad to hear your son is finding the blanket helpful and that our team could support you through the delivery delay. Your feedback truly means a lot, and we’re thrilled you appreciated the promotion offer too.

Rated 1 out of 5 stars

Avoid at all cost

Dreadful product, I wouldn’t even make my dog sleep under it! They don’t reply to emails. Do not buy from this company, they are just after your money.

15 July 2025
Unprompted review
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Reply from Comfysleepers

We're really sorry to hear about your experience. This certainly isn’t the impression we want to leave. If you could please provide your order number, we’d love the opportunity to look into this and make things right for you.

Rated 5 out of 5 stars

I recieved my blanket

I recieved my blanket! It's light weight and definitely cooling! My dog loves it too! I think it will be great!

12 July 2025
Unprompted review
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Reply from Comfysleepers

That’s wonderful to hear! We're so glad you're enjoying the blanket and how lovely that your dog approves too! If you need anything else or have any questions, feel free to reach out. 😊

Rated 5 out of 5 stars

These blankets are amazing

These blankets are amazing. My daughter has a high body temperature & they have been a game changer during the heat wave in the UK. Lovely soft fabric . Highly recommend.

15 July 2025
Unprompted review
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Reply from Comfysleepers

Thank you so much for sharing this! We're thrilled to hear the blankets have made such a difference for your daughter, especially during the heat wave. We truly appreciate your recommendation!

Rated 5 out of 5 stars

Great product and Customer Service…

My disabled brother accidently sent pillows to wrong address. Ace, in sales, was amazing tracking it, and then resending it out. This time we got it and the quality is amazingly good, really helps my brother's neck, but it was the quick reply, and the real concern and kindness towards my brother which really was appreciated. A great Customer Service, and great product. Thank you so much. Jeanne Pope

12 July 2025
Unprompted review
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Reply from Comfysleepers

Thank you so much for your kind words, Jeanne. We’re truly glad to hear that your brother finally received his pillows and that they’re helping with his neck. We'll be sure to pass your lovely feedback along to Ace. We know how much it will mean. It was our pleasure to assist, and we're grateful for your support.

Rated 1 out of 5 stars

Don't buy

The blankets are not worth the money. I gave them to the dogs.Review their return policy before buying!!!

14 July 2025
Unprompted review
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Reply from Comfysleepers

We’re really sorry to hear that you were disappointed with your blankets. That’s definitely not the experience we want for any of our customers. We’d love the opportunity to look into this and help make things right — could you please provide your order number so we can assist you further?

Rated 5 out of 5 stars

Worth the wait

My blankets arrived a little later than I anticipated but it was certainly worth the wait. I totally love this blanket, good size, I had the double, cool to touch and the silver grey was a super colour. BUT the absolute gamechanger has been the temperature control for me, I tend to be hot and cold and was constantly waking in the night to change covers, duvet on, then off, then just a sheet got chilly so back to the duvet. Now I have been sleeping through and wake in the morning at just the correct temperature for me. No idea how it works but so pleased that I took the gamble and ordered these blankets. I thought the deal was too good to be true and was very sceptical but they turned up so very happy. I gave one to my mother, who at 81 can struggle with sleeping and she is also very happy with hers too.

14 July 2025
Unprompted review
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Reply from Comfysleepers

Thank you for sharing such a thoughtful review! We're so glad to hear the blanket has made such a difference for you and your mum!

Rated 5 out of 5 stars

Great company to work with

The products are great, we bought the ice cold dog beds and they seem to love them especially during this hot summer. Customer service is great as well and very polite. Shipping was pretty fast as well. I will definitely be buying from them again.

8 July 2025
Unprompted review
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Reply from Comfysleepers

Thanks so much for the lovely feedback! We're thrilled your pups are enjoying their cool new beds. Appreciate your kind words about our team too. We look forward to having you shop with us again!

Rated 4 out of 5 stars

Cooling, amazing and worth it

After 12 days in transit I finally received them on Friday and the wait was so worth it!!! They are amazing just a little too small the single ones but it’s a great deal buy one get one free and I haven’t woken up sweating for 2 days now since getting them so I’m really chuffed

13 July 2025
Unprompted review
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Reply from Comfysleepers

Thanks for the update! We're so glad to hear the wait was worth it and you're loving the blankets. Great to know the night sweats have stopped too!

Rated 4 out of 5 stars

Silly Comfort

These blankets are so silky and comfortable.

12 July 2025
Unprompted review
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Reply from Comfysleepers

So glad you're loving the silky comfort! Thanks for sharing your thoughts!

Rated 5 out of 5 stars

Blanket works well with keeps body temp…

Blanket works well with keeps body temp down. Comfortable to sleep with. Need to size up one when ordering.

3 July 2025
Unprompted review
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Reply from Comfysleepers

Thanks for the feedback! We're glad to hear the blanket is keeping you cool and comfortable!

Rated 5 out of 5 stars

Love these

Love these, great quality, consort and had thr best night's sleep for along time, no kicking a duvet off... dog slept all night too!

12 July 2025
Unprompted review
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Reply from Comfysleepers

Thanks so much for sharing this! We're thrilled to hear you had such a great night's sleep and that your dog did too. Sounds like everyone’s loving the comfort!

Rated 5 out of 5 stars

This Blanket is one of the best…

This Blanket is one of the best blankets I have ever purchased. I love the way it feels! Not only does it keep me cool, the Satin Silkiness of it is very comforting! I’ve gone through many blankets. This is in my top 3 I have ever enjoyed and worth every penny. Just remember to wash it on cold and dry on low heat so you can keep it clean and reusable 👍.

11 July 2025
Unprompted review
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Reply from Comfysleepers

Thank you so much for the lovely review! We're thrilled to hear this blanket made it into your top 3. Great tip on the care instructions too! Enjoy the comfort! 😊

Rated 4 out of 5 stars

Good quality product

The product itself is very nice and does what it is supposed to. Had some trouble with customer service but they fixed the issue when I contacted them.

11 July 2025
Unprompted review
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Reply from Comfysleepers

Thanks for your honest feedback! We're glad to hear you're happy with the product and that our team was able to resolve the issue for you. If you ever need further assistance, we're always here to help.

Rated 4 out of 5 stars

Excellent product I live in a motorhome…

Excellent product I live in a motorhome so as you can imagine it can get rather warm. It is a lot cooler than a sheet, plus I don’t like sleeping with nothing on me so pleased I found this product. Why the 4 stars you then ask I have scored this as the delivery was a bit slower than I thought it would be but worth the wait

11 July 2025
Unprompted review
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Reply from Comfysleepers

Thanks so much for the lovely feedback! We're so glad to hear the blanket is keeping you cool and comfortable in your motorhome. Apologies for the delay in delivery. We really appreciate your patience, and we're happy it was worth the wait!

Rated 5 out of 5 stars

This blanket is amazing

This blanket is amazing. I am finally sleeping through the nights again without feeling like I am on fire. I received my blanket very quickly.

11 July 2025
Unprompted review
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Reply from Comfysleepers

Thank you so much for the great feedback! We're thrilled to hear the blanket is helping you sleep better and stay cool at night. Glad it arrived quickly too!

Rated 5 out of 5 stars

AMAZING 10 ⭐

we brought 2 one for us and one for my nephew and they are honestly absolutely fantastic! they definitely keep you cool without needing to put them in the fridge. i don’t know how they work but they honestly keep you cool all night my nephew is absolutely obsessed with his and never puts it down and i’ve not had one uncomfortable night since using this even when it’s above 20c at night i was a little bit is it worth the money at first but wish i got one sooner will definitely be buying more for xmas gifts so when summer comes around again everyone can be cool.

11 July 2025
Unprompted review
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Reply from Comfysleepers

Thank you so much for the glowing review! We're thrilled to hear both you and your nephew are loving the blankets and staying cool all night. It's wonderful to know they've made such a difference during warm nights. We really appreciate your support and love that you're planning to gift them for Christmas, what a thoughtful idea!

Rated 4 out of 5 stars

sizes are smaller

thw blanket is soft and it was nice not waking up like i took a shower in my sleep. the only reason i didnt give it a 5 is because of sizing i have a queen size bed and ordered the king for the extra so hubby and i could share well if one of us rolled over the other lost their covers, i did order 2 more cause they will make great couch blankets for the kids at christmas am happy with product just wish sizing would have been right

9 July 2025
Unprompted review
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Reply from Comfysleepers

Thanks so much for your feedback! We're really glad to hear you're happy with how soft and cooling the blanket is. It's great that you're ordering more as gifts. We’re sorry to hear about the sizing issue though and will pass this along to our team for future improvements.

Rated 5 out of 5 stars

I received my order from comfy sleepers…

I received my order from comfy sleepers and I’m really happy with their products.
I had a query before delivery so I contacted their customer services by email. They responded very quickly and were able to answer my query and give me assurance. Their customer service is great! 😊

3 July 2025
Unprompted review
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Reply from Comfysleepers

Thanks so much for your kind words! We're thrilled to hear you're happy with your Comfy Sleepers order and that our customer service team could assist you promptly. Your support means a lot! 😊

Rated 5 out of 5 stars

Ice cooling blanket

Very good ice cooling blanket very soft and comfortable only downside was the size I ordered a single but unfortunately it doesn't cover me or my single bed so ordered a double hope a double fits and covers me

8 July 2025
Unprompted review
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Reply from Comfysleepers

Thanks so much for your feedback! We're glad to hear you're enjoying the softness and cooling effect of the blanket. We're sorry to hear the single size didn’t quite meet your needs, but we hope the double works out perfectly for you. If there's anything else we can help with, feel free to reach out!

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