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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with the products, citing poor quality and inaccurate sizing that often resulted in items being much smaller than expected, even when following the company's guidelines. People also reported not receiving their orders or only receiving partial shipments, leading to frustration. Furthermore, consumers frequently encountered issues with the company's responsiveness, experiencing delayed or no replies to their emails and requests for refunds or exchanges. This lack of communication, coupled with difficulties in obtaining refunds for unsatisfactory or undelivered items, contributed to a generally negative perception of the service.

What people talk about most

Product

Reviewers express strong dissatisfaction with the product. Many customers report that items are significantly... See more

Refund

Customers consistently express dissatisfaction with the refund process. Many reviewers report sending... See more

Order

Users describe negative interactions with order. Many customers report significant delays, with some waiting... See more

Response time

Customers had negative experiences with response times. Many reviewers consistently report a lack of response... See more

Quality

Reviewers highlight negative aspects of quality. Customers consistently express disappointment with the poor... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Wouldn’t even give a 1star rating!! Poor quality bodysuits, sizing doesn’t match what they clearly advertise on their website and social media platforms… do not bother or wast your money! Shocking com... See more

Rated 1 out of 5 stars

Terrible terrible terrible… avoid. I ordered 2x bodysuits on the buy one get one free offer. After a long delivery time frame window I finally received just 1 of the 2 bodysuits. Quality was absolutel... See more

Rated 1 out of 5 stars

Lack of communication from the company after the sale was processed. I got charged an extra amount which was not authorised, I emailed Comfyco requesting a refund for the extra charge with no response... See more

Rated 1 out of 5 stars

Wish I had read these reviews before purchasing! I bought 2 bodysuits which after following the sizing guidelines were miles too small. I have reached out multiple times on Facebook and email for a re... See more


Company details


Contact info

1.5

Bad

TrustScore 1.5 out of 5

105 reviews

5-star
4-star
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1-star

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Rated 1 out of 5 stars

I should've seen the reviews before…

I should've seen the reviews before purchasing
First of all, received the package way later than expected, but no problem with that. When the package arrived, it was something completely different than what i had ordered as well as nothing what they show it to be quality wise- really the lowest quality. When you look at their Instagram page, anyone can easily get fooled. I got in contact with the team about returning it back and they took 2 weeks to respond about exchange and score credit. I asked again for a return and they responded a week later that I had to cover the cost of delivery.
Also, I don't know what 4.7 star trustpilot reviews they show on their website but it definitely isn't this.

2 September 2024
Unprompted review
Rated 1 out of 5 stars

Where to start ...

Paid for express shipping which said 5-6 business days; arrived 12 business days later. By that point the wedding was over and I had bought something else. Requested a return and refund, they asked me to send a photo of the package and my original confirmation of purchase, so I did. 2 weeks and 4 emails later I have yet to hear back. Never again.

3 October 2024
Unprompted review
Rated 1 out of 5 stars

Worst website to order from

I had ordered something on Aug 25th. As of today September 28th I have not received it yet! Emailed company to inquire about my order. They sent me all the wrong info (different person and place!) very unorganized! I had asked for a refund 2 or three weeks In a row because I’m tired of this long wait and no answers. Only got one response saying sorry about the mix up, your order is on its way…. Never order from these people!!! I wish I had seen these other reviews on here before getting suckered into this scam of a website

24 August 2024
Unprompted review
Rated 1 out of 5 stars

Worst customer service ever

Worst customer service ever. Joke of a website! I ordered off this website and immediately realized my shipping was incorrect, no one would respond to help change my address after many emails and then when they responded days later said they can’t do anything about it. Now I can’t get a refund. Very unprofessional

20 September 2024
Unprompted review
Rated 1 out of 5 stars

Terrible Quality and customer service

My item took a long time to arrive and when it did it looked nothing like what was advertised. The quality of the product is terrible. I reached out for a refund and the company offered me a credit (which I rejected. I don’t need a different low quality item) and they haven’t response since despite multiple follow ups.

19 September 2024
Unprompted review
Rated 1 out of 5 stars

False advertisement and shocking customer service.

Terrible company, avoid at all costs. Item took over 7 days to be despatched, when it arrived I was sent completely a different item to what was advertised. The shape wear thong came in packaging branded under a different company name, the colour of the item was different, the stitching was different and the design was different. When I asked for a refund I was told a refund couldn’t be issued but I could get store credit. I will never buy from this company again. I am still waiting for my money back.

25 July 2024
Unprompted review
Rated 1 out of 5 stars

Almost impossible to return an item! Stay away.

This company is very difficult to deal with if your item needs to be returned or exchanged. I will never purchase another item from them. There is no return option on their website. You have to write to customer service to start a return, and they are slow with a response. usually 2 days or so. Once they responded, they asked me to send a picture and then replied that they needed a picture and asked me to send a picture (which I already had). ????
The shape wear has metal/plastic strips in them to keep them from rolling down. They were visible under some of my clothes. Do yourself a favor and purchase from another company.

28 August 2024
Unprompted review
Rated 1 out of 5 stars

This is not what is advertised

This is not what is advertised! Don’t waste your money. They obviously stole photos and videos from SKIMS. The product took almost 30 days to receive but to make matters worse the quality is horrible! It claims to be high waisted, it is not. It claims to give you an hourglass shape, it does not! When I attempted to return my order I’m being told because it was “on sale” I am not eligible to return & get a refund. This company has no integrity and is 100% a scam!

25 August 2024
Unprompted review
Rated 1 out of 5 stars

Comfy Co is an awful company with no integrity

This company is terrible. They sent me the wrong order and when I tried to reach out and let them know (various times through various channels) they never got back to me. A good amount of money down the drain. The product is very poorly made as well. I would NEVER EVER order from them again and I will tell everyone I know about their poor business practices

16 August 2024
Unprompted review
Rated 1 out of 5 stars

Poor customer service

Poor customer service. Reached out several times. I am unable to track my order. Shipping said 7-10 days and it’s now been 33 days. I don’t even know if I’ll receive my order 🤦🏻‍♀️ $89 down the drain. Karma is a b!tch to whoever runs this company.

21 July 2024
Unprompted review
Rated 1 out of 5 stars

Got product was not what it said it was…

Got product was not what it said it was .. tried to contact through their site and it was unable to send my message. Somehow found a different email and still no response. I just wanted my money back I wouldn’t have even written this if they would have refunded me. WORST COMPANY!!! Save your money and hopes for something else !!!

7 August 2024
Unprompted review
Rated 1 out of 5 stars

Bad customer service + poor quality

They don’t inform you before purchasing that they don’t allow returns when you use their small first time purchase discount. I ended up with several over priced, poor quality items I can’t use. I explained I’m shopping for my wedding and customer service didn’t care. AVOID and just buy skims. Way better.

1 July 2024
Unprompted review
Rated 5 out of 5 stars

Sculpting Bodysuit and Tummy Control Thong

Both the bodysuit and the thong have exceeded my expectations. The quality of the materials and the thoughtful design make these pieces stand out from other shapewear I've tried. ComfyCo has truly nailed the perfect balance between comfort and functionality. I feel more confident and comfortable in my clothes, and these products have become essential in my daily wardrobe.
Sculpting Bodysuit
The Sculpting Bodysuit is a game-changer. The fabric is incredibly soft yet firm enough to provide excellent support. It smooths out my silhouette perfectly, giving me a sleek and polished look under any outfit. The bodysuit is breathable and comfortable for all-day wear, which is a significant plus. I also appreciate the adjustable straps that ensure a customized fit. Whether I'm wearing a dress or high-waisted jeans, the bodysuit provides seamless shaping and enhances my natural curves beautifully.
Sculpting Tummy Control Thong
The Sculpting Tummy Control Thong is another fantastic product from ComfyCo. It offers remarkable tummy control without any discomfort. The thong design ensures there are no visible panty lines, making it ideal for wearing under tight-fitting clothes. The fabric is just as soft and supportive as the bodysuit, and it stays in place throughout the day without rolling down. This thong gives me the confidence to wear more form-fitting outfits with ease.
I highly recommend the Sculpting Bodysuit and the Sculpting Tummy Control Thong from ComfyCo to anyone looking for high-quality, comfortable, and effective shapewear. You won't be disappointed!

18 June 2024
Unprompted review
Show reviews in all languages. (105 reviews)

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