Maruf & Aky did a great job - phoned ahead of their arrival and found my house easily. They were friendly and careful manoeuvring the bed into my house. The automated emails for booking needs work... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very happy with the bed. Good quality. Easy to build. I was disappointed with the lead time for delivery. The website suggests delivery will be in 8 days, but in fact it was 3 weeks. There was als... See more
Company replied
For the price the bed is fair value for money. The mattress is described as medium to firm - I’d say it’s definitely medium bordering on soft. It’s a very deep mattress - almost too see because the fi... See more
Company replied
The ordering process was very easy, and there was great communication for the shipping updates. It did take several weeks to get the mattress and bed, but that was communicated with the first shipping... See more
Company replied
Company details
Our Promise to You
Written by the company
- We're Committed to Our Customers
- At Comfybedss, our customers are at the heart of everything we do. We promise to deliver quality products, reliable service, and a seamless shopping experience every time. Your trust means everything to us, which is why we’re committed to being transparent, responsive, and going above and beyond to ensure your satisfaction. Thank you for choosing us, we’re here to make your experience the best it can be.
Our Shipping Promise
Free 2-Man Room Of Choice Delivery
Experience hassle-free delivery with our premium service! Our skilled 2-man team will deliver your order directly to your room of choice, ensuring careful handling and precise placement. Whether it’s the master bedroom or a guest room, we take care of the heavy lifting so you don’t have to. All at no extra cost – because convenience and customer satisfaction are our priority!
Contact info
Units 1 & 2 Central Workshops, WF13 2LZ, Dewsbury , United Kingdom
- 0333 533 0300
- info@comfybedss.co.uk
- comfybedss.co.uk
FLASH SALE ⚡️
4.4
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Guys left bed where required
Delivery Guys left bed where required. I Haven't installed it yet. Realised the fittings are missing , Feet , Clips and Headboard Locator Bolts. Have sent Email to Comfybeds. Instructions are also difficult to understand.
11 May 2026
Unprompted review
Reply from Comfybedss
Thanks for your feedback, we’re glad the delivery team placed the bed where needed.
We’re sorry to hear the fittings were missing and that the instructions weren’t clear. We understand how frustrating this is and our team will look into your email to get the missing parts sorted for you.
Regards
Comfybedss Customer Support
On time delivery
Bed arrived on time as promised and the delivery guys took the bed straight to our second floor bedroom
23 May 2026
Unprompted review
Reply from Comfybedss
Thanks for your feedback, we’re really glad everything arrived on time and that the delivery team got the bed safely up to your bedroom for you 😊
Regards
Comfybedss Customer Support
For the price the bed is fair value for…
For the price the bed is fair value for money. The mattress is described as medium to firm - I’d say it’s definitely medium bordering on soft. It’s a very deep mattress - almost too see because the fitted sheets do t cover it properly and you can’t get ‘deep fit’ fitted sheets for a small double. It’s looks nice and my son likes it so all in all we’re happy.
23 May 2026
Unprompted review
Reply from Comfybedss
Thanks for your detailed feedback, we’re really glad you and your son are happy with the bed overall 😊
We appreciate your comments regarding the mattress feel and depth as comfort can be quite personal from customer to customer. It’s great to hear you’re pleased with the look and overall value for money.
Regards
Comfybedss Customer Support
On time,polite,helpful people
23 May 2026
Unprompted review
Reply from Comfybedss
Thanks for your feedback, we’re really glad the team were polite and helpful and that everything arrived on time 😊
Regards
Comfybedss Customer Support
Excellent
Plenty of choice of product. Provided with delivery date, received updates re my order. Delivery was on time, delivery guys were polite and professional. The quality of the product is exceptional for the price.
11 May 2026
Unprompted review
Reply from Comfybedss
Thank you for your lovely review. We’re so pleased to hear you were happy with the choice of products, delivery updates and overall service. It’s great to know the delivery team were polite and professional, and that you’re happy with the quality and value of your order.
Regards
Comfybedss Customer Support
Reply from Comfybedss
Thank you for your kind review. We’re really pleased to hear you had a good experience and were happy with the service from our team.
Regards
Comfybedss Customer Support
Very comfortable
Very comfortable, more substantial than I’ve seen on other beds. And a great nights sleep. First class.
18 May 2026
Unprompted review
Reply from Comfybedss
Thanks so much for your feedback, we’re really pleased to hear you’re enjoying the comfort and quality of your new bed 😊
It’s great to know it stood out compared to others you’ve seen and most importantly that you’re getting a great night’s sleep.
Regards
Comfybedss Customer Support
5 star service
From ordering to delivery it has been a 5 ⭐ sevice, great communication, very happy with my ottoman bed, it's given me the storage I've been needing for so long now.
Would use this company again, highly recommend.
15 May 2026
Unprompted review
Reply from Comfybedss
Thanks so much for your lovely feedback, we’re really pleased you’re happy with your new ottoman bed and the extra storage it’s given you 😊
It’s great to hear everything from ordering through to delivery went smoothly. We really appreciate the recommendation and would love to welcome you back again in the future.
Regards
Comfybedss Customer Support
Happy customer
Great bed, sturdy and fit the measurements of a small child bedroom. Nice delivery service too
16 May 2026
Unprompted review
Reply from Comfybedss
Thanks for your feedback, we’re really glad the bed was the perfect fit for the room and that you’re happy with the quality and sturdiness 😊
Great to hear the delivery service went smoothly too.
Regards
Comfybedss Customer Support
Easy ordering process online
Easy ordering process online, delivered straight to my sons bedroom and pre built (just headboard and feet to attach). Bed is solid and looks of good quality. Would recommend 👍🏼
15 May 2026
Unprompted review
Reply from Comfybedss
Thanks so much for your feedback, we’re really glad the ordering and delivery process was easy for you and that your son is happy with the bed 😊
Great to hear you’re pleased with the quality and sturdiness as well. We really appreciate the recommendation.
Regards
Comfybedss Customer Support
very good quality bed and mattress
Easy ordering process, very good quality bed and mattress!
8 May 2026
Unprompted review
Reply from Comfybedss
Thanks for your feedback, we’re really glad you found the ordering process easy and that you’re happy with the quality of your bed and mattress 😊
Regards
Comfybedss Customer Support
Good quality bed
A mix up with the delivery date but bed was delivered next day, apart from that so far so good. Bed seems really well built, good quality and the mattress are comfortable
8 May 2026
Unprompted review
Reply from Comfybedss
Thanks for your feedback, we’re sorry again about the mix up with the delivery date but we’re glad we could get this resolved quickly for you.
It’s great to hear you’re happy with the build quality and comfort of the bed and mattresses 😊
Regards
Comfybedss Customer Support
Quick and no problems
16 May 2026
Unprompted review
Reply from Comfybedss
Thanks for your feedback, we’re really glad everything was quick and hassle free 😊
Regards
Comfybedss Customer Support
Great delivery
Great delivery! Bed looks great and very comfortable mattress!!!
16 May 2026
Unprompted review
Reply from Comfybedss
Thanks for your feedback, we’re really glad you were happy with the delivery and that you’re loving the look and comfort of your new bed 😊
Regards
Comfybedss Customer Support
Excellent no-fuss service
Excellent service, rang me ahead and delivered on time.
Polite, efficient and tidy.
No fuss, no nonsense just how you want a delivery to be.
15 May 2026
Unprompted review
Reply from Comfybedss
Thanks so much for your feedback, we’re really pleased everything went smoothly and that the delivery team looked after you so well 😊
Exactly the kind of service we aim for. Enjoy your new bed.
Regards
Comfybedss Customer Support
Perfect delivery
Perfect delivery, time slot given and call prior to arrival. Much appreciated, thanks
15 May 2026
Unprompted review
Reply from Comfybedss
Thanks for your feedback, we’re really glad the delivery process went smoothly and that the updates and call ahead were appreciated 😊
Regards
Comfybedss Customer Support
Excellent
it's a great product,quality and workmanship is very good.Overall excellent service
15 May 2026
Unprompted review
Reply from Comfybedss
Thanks so much for your feedback, we’re really pleased you’re happy with the quality, workmanship and overall service 😊
Regards
Comfybedss Customer Support
Happy with the bed but was sent the…
Happy with the bed but was sent the wrong instructions so putting together was harder than it should've been.
14 May 2026
Unprompted review
Reply from Comfybedss
Thanks for your feedback, we’re really glad you’re happy with the bed 😊
We’re sorry the wrong instructions were included and appreciate you bringing this to our attention. We understand this would have made assembly more difficult than it should have been and we’ll feed this back internally to help improve our packing checks.
Regards
Comfybedss Customer Support
Ordering and delivery excellent
Ordering and delivery excellent. Good comms apart from the live chat - still waiting for a reply after 6 days
15 May 2026
Unprompted review
Reply from Comfybedss
Thanks for your feedback, we’re really glad you were happy with the ordering process, delivery and communication overall 😊
We’re sorry to hear about the delay on live chat responses and appreciate you bringing this to our attention. This is something we’ll review internally to improve the experience going forward.
Regards
Comfybedss Customer Support
Late delivery but amazing quality bed
Despite the late delivery from the courier the quality of the bed is impeccable and I’m so pleased with the colour I picked (latte wool). The drawers are also really lovely aswell! I love the metal edge.
6 May 2026
Unprompted review
Reply from Comfybedss
Thanks so much for your feedback, we’re really pleased you’re happy with the quality and your fabric choice 😊 Latte Wool is a lovely choice.
We appreciate your patience with the delivery delay and we’re glad the bed, drawers and finishing details made it worthwhile in the end. Enjoy your new bed.
Regards
Comfybedss Customer Support
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