Comfrt Reviews 9,669

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their exceptional quality, often describing them as super soft, cozy, and comfortable. Many people appreciate the wide selection of items, with numerous consumers expressing their intention to purchase more. The customer service is frequently highlighted as amazing, with reviewers noting the quick response times and helpfulness of the team. However, some customers also noted issues with their orders, including incorrect items being sent or packages not arriving as expected. A few other people also felt that the sizing of the products was inconsistent, leading to items being too large or having disproportionate features.

What people talk about most

Product

Consumers generally express high satisfaction with the products, praising their comfort, quality, and... See more

Quality

People report positive experiences with quality, consistently praising the softness, comfort, and durability... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers express satisfaction, praising the ease of... See more

Customer service

Users describe mixed interactions with customer service. While many praise the quick, helpful, and... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the speed and... See more

Based on these reviews

Rated 5 out of 5 stars

Having seen these on the internet for quite a while (thanks you Rachel Loves) I'm not at all disappointed that I ordered a couple of items from Scotland. The affirmation hoodie and trousers and the... See more

Rated 5 out of 5 stars

I absolutely love Comfrt products! I buy so many hoodies for me and my three girls even though they’re a vast age range they all love matching hoodies! We do a lot of international travel and zip ups... See more

Rated 5 out of 5 stars

The Comfrt Company as a whole has been so wonderful. I am a mother of 3 angel babies & they sent me an email today with a heartfelt message with meaningful support. It truly means alot to have a compa... See more

Rated 5 out of 5 stars

My new favourite hoody! I had been wanting one of the travel hoodies for ages after seeing them advertised and I finally went for it in the Spring sale and grabbed the matching joggers too! As soon as... See more


Company details


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

10K reviews

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Rated 5 out of 5 stars

blanket review

this is probably the best blanket i’ve ever gotten! it’s so soft and comfortable, the weight is just perfect! i love it so much and im excited to keep buying from this brand!

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Best hoodie ever!

I absolutely love the hoodie I purchased from Comfrt. It feels like I am wearing a cloud - it is extremely soft and cozy, while providing the perfect, classy & comfy fit.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

The internet didn't like for once 🤣

Having seen these on the internet for quite a while (thanks you Rachel Loves) I'm not at all disappointed that I ordered a couple of items from Scotland. The affirmation hoodie and trousers and the camo hoodie are just perfect, absolutely massive but perfect. Size down if you don't like things swimming on you. I'm tall and probably us 12 or a UK 16 and chose the extra large in the hoodies in hindsight are probably would just go for the large.

Material is soft and medium weight the seams are beautifully put together and like a big hug when you're wearing them.

16 April 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible customer service

I had an order go missing in route, and contacted their customer service. ( The package was shipped with a less than reliable, but cheap shipping company rather than a well known, but more expensive company.) They just restated information that I originally provided and didn't give me any insights as to when or how my issue was to be resolved. I don't have my items, apparently no one can tell me where they are, or when I shall receive them. After several attempts (on my end) to rectify the situation, I am in the exact same position, with the exact same information, that I began the interaction with. I feel like I have wasted my time and money with this entire experience, neither of which I have excesses of to waste. And then they canceled my order, without contacting me for resolution, so I guess to reorder to get my items? This has been some of the worst customer service I've ever seen.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

I love all my sweats

I love all my sweats. Straight leg and my joggers 🏃 and I’m about to take a nap in my new travel hoodie(: I will be getting different colors for sure !👍

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Super comfy and love the colour

Super comfy and love the colour! Easy experience to shop, they even reached o it to me when the package was delayed which was a nice touch. Not many companies give you the heads up that they know the package is delayed
Will definitely be buying more

17 April 2026
Unprompted review
Rated 1 out of 5 stars

The sizes way way too big & terrible returns

The sizes! My god. I got an extra small adult and no lie it was about a size 16! I returned it and a warning for Aussie buyers, it was approx $120 AUD and it cost me $55 AUD to return it and they do not provide refunds, only credits. What a waste 😏

18 April 2026
Unprompted review
Rated 5 out of 5 stars

Super soft and cozy

Super soft and cozy, great selection of products. sizes, and colors! I've bought several sets already, and turned my friends into customers also! Planning a Comfrt party this winter, lol.

10 April 2026
Unprompted review
Rated 1 out of 5 stars

This company scams old women on fixed incomes

If I could rate this 0 stars, I would. They are scamming my grandma who is on a fixed income. Back at Christmas, she ordered two tracksuits while they were on sale for the holidays and got 4 hoodies with no pants. Customer service is nonexistant and she had to return all 4 hoodies and reorder the tracksuits in Youth XL. When she got the new order the pants were in Adult XL. She had to send those back and reorder again. She just got them again and the pants are still in Adult XL even though her order specifically says Youth XL. She is only getting store credit at each return and still has to pay shipping and tax out of pocket. She is on a fixed income and this company is profiting off of scamming her.

These were supposed to be Christmas gifts and she still has not been able to get what she ordered 4 months ago. THIS COMPANY IS A SCAM, DO NOT BUY!!!!

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Ordered sets for my husband and myself…

Ordered sets for my husband and myself for our many travel plans this year and we are far from disappointed. These sweat suits are some of the best things we've ever worn! So cozy, comfy, and the perfect oversized & weighted feels. Will certainly be growing our comfrt collections!

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Delivery was fast.

Delivery was fast.. and the quality of the product was excellent! I already placed my second and 3rd order.

15 April 2026
Unprompted review

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