comfybeds Reviews 

37
•
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

So far no bed! The delivery firm keep cancelling the delivery. The latest cancellation was on the supposed day of delivery. No reason given. Terrible experience. So much time wasted waiting for a bed... See more

Rated 5 out of 5 stars

Excellent bed and mattress. Being able to order swatches for colours and fabric was a positive. This was delivered within a week of ordering and they rang to check if delivery date was suitable. Deliv... See more

Rated 1 out of 5 stars

SCAMMERS!!!!! ORDERED BED WAS DAMAGED SO RETURNED. DIDN'T EVEN GET IT OFF THE TRUCK PROPERLY DRIVER GAVE US SUCH ATTITUDE. EXCEPTED REPLACEMENT AFTER APOLOGY FROM THEM. TO SEND ANOTHER BED THAT WHEN... See more

Rated 5 out of 5 stars

I like most people get worried about buying online ...please don't you will not be disappointed this company is 100% top quality I am so happy with my bed ( divan ottoman bed ) delivery driver was ver... See more

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2.5

Poor

TrustScore 2.5 out of 5

37 reviews

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No recent history of asking for reviews

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2.5

All reviews

(37)

5 reviews in the last 12 months

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Rated 1 out of 5 stars

So far no bed!

So far no bed! The delivery firm keep cancelling the delivery. The latest cancellation was on the supposed day of delivery. No reason given. Terrible experience. So much time wasted waiting for a bed that never arrives.

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

a good selection of beds all makes the lady who took us round was very nice and informative,we had our bed delivered on Thursday the guys were brilliant they even fitted the headboard for us which we did not purchase from them,over the moon with the service.

23 July 2026
Unprompted review
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Reply from comfybeds

Thank you so much for your wonderful 5-star review! We’re delighted to hear that you had a great experience with our team, from choosing your bed through to delivery and fitting the headboard. Your kind words mean a lot to us, and we hope you enjoy your new bed for many years to come.

Best wishes,
Comfort Beds

Rated 1 out of 5 stars

Lied about delivery dates.

I ordered a bed from this company off Amazon. Expected delivery 16-18th July at checkout.

The first message they sent me? “Ignore the date given by Amazon”. What do you mean??? I ordered it because the dates would have fit my days off!
But alas in the same message they state delivery within 1-5 working days so I figured okay. It will still get here on my days off. I messaged and told them what my days off are. And what VERY LIMITED availability I have on the other days of the week (before 10Am, after 9pm).

Then they have been in contact about once a day coming up with excuses about how my post code is far and whatever. They cannot deliver on Wednesday, they sure cannot deliver on Thursday but they will try for Friday. Then on Thursday at 5:07pm I get an email that they aren’t coming on Friday!!!!

Apparently now they are coming on Sunday at 10:30? What in the name?? I need to leave for work at 10AM the latest!

If they really cared to deliver my bed they would have sent it with a professional carrier. I do not care that my post code is “far for their couriers”. It really is not my concern. If they wanted to deliver my bed within 1-5 business days the business owner would have come down here him/herself.

AVOID. You will be fed excuses and be disappointed.

16 July 2026
Unprompted review
Rated 1 out of 5 stars

Avoid

Ordered a bed base and head board from them on Amazon. Given a date and it stated still in transit. Then a new date was given and it still didn’t turn up. In the end we have asked for money back. Would not recommend this company. Local company to us as well and it was in transit a full week. That’s a laugh 🤣 Avoid. Our experience with them was from 21/2 to 6/3

21 February 2026
Unprompted review
Rated 5 out of 5 stars

Comforts beds

Comforts beds . They have a great range of beds that suit your budget .They are very helpful and not pushy when looking around . Very professional attitude and friendly staff . I would highly recommend Comfort beds to anyone looking for a really good service . Thank you guys one very happy customer.

12 January 2026
Unprompted review
Rated 1 out of 5 stars

TAKE YOUR MONEY THEN GONE

Literally the rudest company i have ever dealt with. No aftercare. Poor quality bed. Foot broken and really poor quality. Don't use this company

15 October 2024
Unprompted review
Rated 5 out of 5 stars

Amazing

Just got our third bed from this company. Each time they have delivered on our chosen date with great communication. The beds are brilliant quality at amazing prices having just paid £299 for a king size bed with mattress. Always recommend them to people I know and won’t buy a bed anywhere else. Makes me think the bad reviews are the wrong company.

26 September 2024
Unprompted review
Rated 1 out of 5 stars

Stay well clear and shop elsewhere

What an absolute rip off company had a kingsize ottoman bed delivered last Friday put it together Saturday to find that when you open the storage the mattress pushes the headboard off it’s bolts then realised there was no footboard and wrong mattress and it was dirty fair play they then sent the footboard 2 days later and what they say is a 2000 pocket sprung it definitely is not and in two days you can hear the springs creaking like a 10/15 year old mattress then tried fitting the footboard it’s to wide for our bed 😳😡 messaged them they read the message but never reply very bad customer service so we are now £540 out of pocket 😡😡

11 June 2024
Unprompted review
Rated 1 out of 5 stars

NO STAR RATING

NO STAR RATING

DO NOT I REPEAT ORDER FROM THIS COMPANY - RIP YOU OFF AND DONT DELIVER GOODS THAT YOU PAY FOR. PAID EXTRA FOR UPGRADED MATTRESS WHICH LASTED 2 DAYS - ABSOLUTELY RUBBISH

14 June 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT WASTE YOUR MONEY!!!!

DO NOT WASTE YOUR MONEY!!!!

Bed is too low.
Mattress is shocking and when moving it hand went right through to show how dirty it was inside
Messaged for assistance and was blocked.

13 June 2024
Unprompted review
Rated 1 out of 5 stars

SCAMMERS!!!!!

SCAMMERS!!!!!
ORDERED BED WAS DAMAGED SO RETURNED. DIDN'T EVEN GET IT OFF THE TRUCK PROPERLY DRIVER GAVE US SUCH ATTITUDE. EXCEPTED REPLACEMENT AFTER APOLOGY FROM THEM. TO SEND ANOTHER BED THAT WHEN OPENED WOULDN'T EVEN BE PUT TOGETHER AS SLATS ETC WERE MISSING. MESSAGED AND GOT BLOCKED £280 DOWN AND A BED THAT CAN'T BE USED!!! STAY AWAY FROM THIS COMPANY

12 June 2024
Unprompted review
Rated 1 out of 5 stars

Comfort Beds and Sleep Ltd not Comfort…

Comfort Beds and Sleep Ltd not Comfort Beds Ltd.

Absolute scammers, just robbed me of £255 for a double bed, horrific build quality, cheap, and now have blocked me when asked for a refund, little do they know I have tracked them down and have family in Dewsbury where they are actually from who are going to pay them a visit... GOOD LUCK!

Update: To get back at these scamming basta*** I played them at their game, opened a new Facebook account, placed another order for another type of bed, waited for the delivery driver at another address I gave and asked for my money, he eventually took back the old bed, gave me a new one which is of good quality. Claims the company are on commission, they send orders to multiple factories in the Dewsbury/Batley area, take their commission and block you if any problems. Don't know if I believe him, either way I have my money back.

28 May 2024
Unprompted review
Rated 1 out of 5 stars

AVOID SCAM

AVOID SCAM
Do not waste your heartache on this company, litrally biggest scam alive, I paid 320pound for a double bed with mattress and gas lift, they sent me a bed that was nothing like the picture and didn’t fix together, it’s litrally going in the bin that’s all it is fit for, the claim to bring me the parts but that’s not going to happen and all numbers I have don’t ring.. I have had to buy another bed to save disappointment for my daughter please avoid like the plague.. absoulte disgraceful taking peoples hard earned money

10 May 2024
Unprompted review
Rated 1 out of 5 stars

Terrible company

Terrible company. Terrible customer service. Asked for updates as when bed would be delivered, was just told ‘yes’ it would be delivered, three hours later (8 o’clock at this point) I asked again for a delivery time as if it was any later I wouldn’t accept the bed, and was blocked on Facebook.
Update!
Bed arrived at 9.30pm ripped mattress, marks on the headboard, and beading hanging off. Please do not waste your money!!!

27 April 2024
Unprompted review
comfybeds logo

Reply from comfybeds

Hi the company you have been blocked by is Comfort Beds and Sleep Ltd. We have raised this with Facebook because that's where they are scamming customers and because we are genuine and are registered we are being targeted for this. Please find them and report them there Facebook link we will attach https://m.facebook.com/Comfortbedsleep

Rated 1 out of 5 stars

Avoid this company

Avoid this company. They con you out i

Of money you go to them with a problem then they block you

They are robbing people of money

19 April 2024
Unprompted review
comfybeds logo

Reply from comfybeds

Hi the company you have been blocked by is Comfort Beds and Sleep Ltd. We have raised this with Facebook because that's where they are scamming customers and because we are genuine and are registered we are being targeted for this. Please find them and report them there Facebook link we will attach https://m.facebook.com/Comfortbedsleep

Rated 5 out of 5 stars

Fantastic company

Fantastic company. Been buying beds off them for years. Got my daughters bed delivered today and it it stunning. I will be back to order again in the future. I wouldn’t go anywhere else

9 April 2024
Unprompted review
Rated 1 out of 5 stars

Don’t buy it’s completely fake

I have pay £430 for super king size bed and is very bad bed it’s completely different from the pictures and from facebook pages , i try to contact them but never don’t respond to me , don’t buy from this company very very cheap product

5 April 2024
Unprompted review
comfybeds logo

Reply from comfybeds

Hi the company you have been blocked by is Comfort Beds and Sleep Ltd. We have raised this with Facebook because that's where they are scamming customers and because we are genuine and are registered we are being targeted for this. Please find them and report them there Facebook link we will attach https://m.facebook.com/Comfortbedsleep

Rated 1 out of 5 stars

AVOID AT ALL COSTS!!

AVOID AT ALL COSTS!!!
ordered a kingsize ottoman bed arrived within 3 days, handed over £375 for a absolute shambles of a bed. Honestly my kids could have done a better job.
The lines on the headboard are mismatched and not straight. The fabric is loose and crumpled in places. Spoke to them, been told a replacement bed would come today, it hasn't arrived. I sent another message requesting a full refund and I've been blocked.
Normally I check trust pilot for reviews but stupidly this time I didn't (baby Brain) never again.

30 March 2024
Unprompted review
comfybeds logo

Reply from comfybeds

Hi the company you have been blocked by is Comfort Beds and Sleep Ltd. We have raised this with Facebook because that's where they are scamming customers and because we are genuine and are registered we are being targeted for this. Please find them and report them there Facebook link we will attach https://m.facebook.com/Comfortbedsleep

Rated 1 out of 5 stars

SCAMMERS AVOID

We purchased a bed, it was delivered whilst at I was at work and my friend took in. When I got home the wrong bed and Colour had been delivered.
Messaged them I was advised they would deliver the correct bed today, when I messaged this morning to ask what time I had been blocked! Total scam don’t waste your money, I’m taking matters in to my own hands so if anyone else has been affected the more people I can get who have had this done the better message me if you want me to include your details too AVOID AT ALL COSTS

they remove all negative reviews and positive ones are false ! TOTAL SCAMMERS

23 March 2024
Unprompted review
comfybeds logo

Reply from comfybeds

Hi the company you have been blocked by is Comfort Beds and Sleep Ltd. We have raised this with Facebook because that's where they are scamming customers and because we are genuine and are registered we are being targeted for this. Please find them and report them there Facebook link we will attach https://m.facebook.com/Comfortbedsleep

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