Comenii Reviews 284

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the product quality, highlighting the comfortable and well-fitting attire. Many appreciate the material, noting its lightness, breathability, and ease of care, often eliminating the need for ironing. People frequently commend the overall quality and fit of the scrubs, with some expressing that these are the most comfortable work uniforms they have purchased. However, some customers have reported issues with their orders and delivery services, with some items not arriving or taking an extended period to be delivered. A few other people also felt that the sizing was inconsistent or that the quality of newer purchases had declined. Additionally, some reviewers were not happy with the company's response time to inquiries, particularly regarding returns or order issues.

What people talk about most

Product

Users describe positive interactions with the product, often praising the quality, fit, and comfort. Many... See more

Quality

Clients share positive opinions on quality, frequently praising the good fit, comfort, and durability of... See more

Order

Reviewers mention ambiguous feedback about order experiences. While some customers praise quick order... See more

Delivery service

Customers had ambiguous experiences with delivery service. While some reviewers praised quick delivery,... See more

Response time

Reviewers highlight negative aspects of response time. Customers consistently report a lack of communication,... See more

Based on these reviews

Rated 4 out of 5 stars

Comfortable attire to work in. However, as a suggestion add more colours. I worked a 12 hour shift and it suited my work as a Registered nurse in a busy Emergency department. I will definitely invest... See more

Rated 4 out of 5 stars

I love the material and the fit. This is my second comenii purchase and it definitely won't be my last.

Rated 4 out of 5 stars

Quality very good. Comfortable to wear. This is my 3rd time ordering scrub. Love them.


Company details

Written by the company

COMENII® is actively engaged and committed to helping customers. We do so by continuously valuing, nurturing and growing our employees. We believe that as we grow and care for our employees with excellence, the team overflows with exceptional service for our customers. We refer to this as relational alignment: Creating synchronicity between producing and serving.


Contact info

4.0

Great

TrustScore 4 out of 5

284 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 20% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Appalling customer service

My delivery did not arrive, I chased it after receiving the email to review the product. I enquired as to where my order was, straight to offer of refund no explanation. I stated that I wanted the order, was then told delivery was refused? I work in a GP practice open Mon-Fri 7:30 - 18:30 with a manned reception. I stated I wanted the order was told it would take 7-60 days before the parcel arrives back at the warehouse. Still no information of when we allegedly refused delivery, asked to speak to a supervisor, probably won't get. Terrible customer service!

8 April 2026
Unprompted review
Rated 1 out of 5 stars

China based company. Sclcrub pants poor sizing. I wouldn't waste my money.

Please be aware this company is based in China and customer is required to sent any returns to China at their own expense. Also you are required to provide a tracking number and any refunds will not be processed until the items have been recieved and inspected.
Customer service ignoring my question for a UK based address as items dispatched from a UK warehouse.

I purchased a number of scrubs in a couple of sizes I purchased StyleFlex essential scrub pants/StyleFlex 6-pocket essential scrub pants/softTouch Essential scrub top and ElegCare essential scrub top all in black.
The smaller pants fitted my waist and both designs were very big and baggy on the legs and bottom, definitely not a look for a professional to work in. There was no need for a sales pitch of stretchy fabric as they were so cut out of proportion the material didn't touch me.
I'm very disappointed that the scrubs in the sales information and reviews on social media did not reflect what the scrubs look like on a person wearing 2XL. Beware as returns can be expensive.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Arrived in good time and good fit

Arrived in good time. Good fit and comfortable- bought my uniform from the approx 18 months ago and still going strong - bought the jogging bottoms this time and they are a good fit. Definitely recommend.

19 February 2026
Rated 5 out of 5 stars

THEY FIT PERFECTLY FOR MY HEIGHT & SIZE

Really pleased with my scrubs.
I am 5ft 9, size 10 (ish) & in the past I have found it a struggle to find a trousers with good leg length & also an elasticated waist that doesn't dig in.
Not any more these are perfect!
I ordered size Medium in both top & bottom.
Postage did take a couple of weeks but it is worth it.
I am definitely going to order more now I know they are a great fit.

24 February 2026
Unprompted review
Rated 1 out of 5 stars

Does anyone know the return address

Does anyone know the return address ?
I have emailed 4 times and still no response , it's so frustrating! The address on my parcel is a warehouse in London England but afraid to return there as it's just listed as a warehouse . Any help or advice welcome . Tia

23 February 2026
Unprompted review
Rated 1 out of 5 stars

AVOID!!! where’s my order

Having purchased from this company before and receiving great quality scrubs, I placed a new order on
23/12/25…..that’s where the problem began……absolutely no shipping updates, no order received and no response to emails sent to support @ comenii Absolutely avoid this company, something has changed and not for the better

7 February 2026
Unprompted review
Rated 5 out of 5 stars

Quality scrubs

Good delivery, excellent prices and really nice quality. I was very sceptical about the company, I usually buy from UK based companies. This company has surprised me. The quality and feel of the scrubs is very good, they’re light weight and easy to wash, a great improvement on previous purchases.

19 January 2026
Rated 1 out of 5 stars

Overall

Overall, i am disappointed with the quality. I bought two uniforms before and so far i liked it, but new ones i’ve got is with awful fit. Like it was just made and price drop for disposal.

19 December 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look