Combined Insurance (Canada) Reviews 

2,271
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,618 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, knowledgeable, and professional, making interactions pleasant and stress-free. Reviewers appreciate the personalized approach, noting agents take time to explain options clearly, answer questions thoroughly, and ensure understanding without pressure. The overall service and user experience are consistently described as smooth, easy, and enjoyable, often exceeding expectations compared to other providers. People value the range of product choices available, which are well-suited to individual needs, and appreciate that advisors help them find comprehensive coverage without feeling pressured.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their knowledge, professionalism,... See more

Customer service

Reviewers highlight positive aspects of customer service, praising agents for being knowledgeable, patient,... See more

Service

Clients share positive opinions on service, consistently highlighting the professionalism and thoroughness of... See more

User experience

Customers consistently note positive experiences with user experience, often highlighting the ease and... See more

Product

Reviewers express satisfaction with the products, often highlighting their excellence and the comprehensive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Audrey L. Was amazing. She was very thorough, friendly and very professional. She was prepared going through our policies. She was very helpful going through beneficiary forms. It was a pleasure meet... See more

Rated 5 out of 5 stars

Debbie Shearer has been friendly, accommodating, with no pressure felt in the presentation of the products available. She made buying insurance, which for me in the past has been stressful, incredibly... See more

Rated 5 out of 5 stars

Matthew Faye was fantastic. Even when my husband gave him the side eye because I asked 41 million questions, Matthew said “nope I’m the same way with all the questions” and he just kept answering the... See more

Company replied

Rated 5 out of 5 stars

The representative was very great in letting me know that i needed to continue getting the paperwork/emails signed or it would have to be redone. She checked in regularly to ensure that we were doing... See more


Company details

  1. Insurance Company
  2. Disability Insurance Company
  3. Health Insurance Agency
  4. Income Protection Insurance Company
  5. Insurance Agency
  6. Life Insurance Agency

Written by the company

At Combined Insurance Company, we are on a mission to make the world of supplemental insurance easier to understand so you can feel confident you’re well covered. Powered through Chubb, we provide individuals, families, and businesses the supplemental benefits they need to help fill in coverage gaps and take insurance protection further.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(2,271)

2,048 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great discussion,

Yeah, the experience was great because we knew and learned about new products and it is something that we never think of before that this thing’s really in real life could happen the accident, sickness, but we never think of protecting ourselves while we are alive and surprisingly knowing that the amount that we will put in that protection is not as expensive as we thought. Elisha is very knowledgable of what she is selling and very sweet lady not pushy but she explained it in the way that we will understand there’s also some personal topics in our discussion because we both have the same background so it’s like we feel & we know what we’re talking about.

8 July 2026
Rated 5 out of 5 stars

I had an excellent experience working…

I had an excellent experience working with Neda Bami. She was professional, kind, and incredibly helpful throughout my insurance claim process. Thanks to her dedication and support, my claim was handled smoothly, and I received my $3,500 payment without any issues. I truly appreciate everything she did for me. Thank you, Neda, for your outstanding service. I highly recommend her to anyone looking for a knowledgeable and caring insurance professional

7 July 2026
Unprompted review
Rated 5 out of 5 stars

Great

Michelle is such a fantastic help when deciding what policy suits you best. And the customizable plans and affordable prices make it ideal for anyone.

7 July 2026
Rated 5 out of 5 stars

Excellent service!

I recently purchased accident coverage and had an excellent experience throughout the process. My agent took the time to clearly explain the policy, answer all of my questions, and make sure I fully understood my coverage options.

The entire experience was professional, informative, and reassuring. Knowing I have the right protection in place gives me real peace of mind. It’s refreshing to work with someone who genuinely cares about their clients and goes above and beyond to make sure they’re well looked after.

I highly recommend him to anyone looking for accident coverage and a trustworthy insurance professional.

7 July 2026
Rated 5 out of 5 stars

I'm really satisfied with the services…

I'm really satisfied with the services of this company, specifically Mrs. Naghmeh Karimzadeh who helped me to find the best options for my life insurance. She is excellent, friendly, informative and professional.
Thank you Mrs. Naghmeh Karimzadeh.

5 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience with Combined representative Chris Disono

I would like to thank Chris Disono, Combined representative, for making the process very smooth and easy. He was friendly, helpful, and honest. He explained the benefits and offers clearly and enthusiastically. He also helped me make sure the plan I have fits well with my budget, which I highly appreciate. I felt like we ended the meeting well informed and reassured that Im making a great decision in protecting my future.

1 July 2026

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