I still don't know if my order has been sent to print, let alone sent to my client. I had one email from Colourworld over a fortnight ago with the email subject line "", and now a request for stars... See more
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See what reviewers are saying
Excellent service and a superb product. Printing and framing were first class. The staff are friendly, efficient and above all listen to, and respond to you individual requirements. I look forward... See more
I selected Colorworld Imaging to produce the three free Fuji paper prints via the Fuji offer. The upload of images was easy. The quality of the prints was as good as similar prints from other companie... See more
Nik has been absolutely brilliant with me, helping me every step of the way to designing an album using their software. The staff on the end of the phone are really helpful and polite as well. Thank... See more
Company details
Written by the company
WELCOME TO DIGITALAB – a professional photo lab, with 75 years experience of providing exceptional quality services to the photographic industry. Originally established in 1949 we are based in the North East of England. At Digitalab, our dedication to excellence shines through in every facet of our business, from our exquisite Photographic Prints to our expansive array of Albums, Framing Options, and Wall Art. The meticulous care and attention to detail that define our products will elevate your work, setting you apart from your competitors. With over seven decades of pioneering presence in the photography industry, we’ve continually redefined the standards of what a print lab can be. Our journey has been one of transformation, marked by the creation of award-winning products and a steadfast commitment to inspiring photographers, artists, and creators worldwide. We don’t just offer a printing service; we foster communities, empower individuals, and actively contribute to the growth of photography businesses. The secret to our success lies in the fusion of quality, innovation, and our remarkable team. Every single product that bears the Digitalab name is meticulously handcrafted by our dedicated team right here in the North East of England. We marry the finest materials with cutting-edge technology to ensure our offerings exceed your expectations. Digitalab is not just a business; it’s a legacy. We are a third-generation, family-run enterprise, and our remarkable team are at the core of everything we do. We take immense pride in our story so far, and the future ahead is brimming with endless possibilities. Join us on this remarkable adventure as we continue to set new standards of excellence in the world of photography.
Contact info
Unit 2 Cumberland Road, NE29 8RD, North Shields, United Kingdom
- +44(0)191 2323 558
- info@digitalab.co.uk
- colorworldimaging.co.uk
4.6
Excellent
250 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Great people and great service
27 August 2020
Unprompted review
Above and beyond!
Nik has been working with me for sometime, advising me on the best products for my photography business. The products are of the best quality.
Also, before Christmas my mother in law sadly passed away. Nik and the company moved heaven and earth to make sure a photo of her arrived in time to give to my father in law. Not only that but it was hand delivered by Nik so the company and I didn’t have to risk the Christmas post.
A company that goes above and beyond to make sure their clients have everything they need.
19 August 2020
Unprompted review
High recommended, professional service
I had to print some fine art for a project and I was not sure about what kind of paper choose. Nik helped me with all my enquiries and the results were more than accurate. I'm really happy with my work printed, the color correction is perfect and looks vibrant. The quality of the paper is great, not complaints at all. Just wonderful, thanks a lot!
19 August 2020
Unprompted review
Thanks a lot for all Nik’s help
Thanks a lot for all Nik’s help - it felt like a true personal service and I look forward to next steps experimenting more with my printing decisions.
13 August 2020
Unprompted review
Great quality
Brilliant prompt delivery and quickly righted an error in the order . Great quality of prints
11 August 2020
Unprompted review
Great company to deal with, fantastic prints.
Effective communication, fairly easy ordering process, super speedy order delivery, brilliant quality prints and colours. Will definitely do business with again.
3 August 2020
Unprompted review
Expedient Service
Their online ordering service was easy to use, and the quality and turnaround time were second to none!
31 July 2020
Unprompted review
Great prompt service
Great prompt service, will definitely be using again.
27 July 2020
Unprompted review
Excellent after order service
Excellent after order service, simple error noticed by the team and let me know, it saved me an expsive reprint
13 July 2020
Unprompted review
Very helpful and friendly with…
Very helpful and friendly with understanding staff who make time for you.
24 June 2020
Unprompted review
It wasn't me...
I didn't purchase anything from Colorworld but received an invoice which should have been for another buyer. I emailed Colorworld to explain this but they have yet to get back to me with an acknowledgement.
I now get an email from trustpilot asking how did they do...
18 March 2020
Unprompted review
Reply from Digitalab
Hi John, Huge apologies. We have two John Devlin's registered on our system. With the lockdown, there was no-one in the office to deal with your query. We'll contact you privately to resolve this on our return to work.
Apologies again.
Regards
Mike
Great product and customer service
I would highly recommend Colorworld not just for their fabulous matted prints but also their customer service. Nik and the team went above and beyond to help me get my prints on time.
If you are looking for great customer service and product, you don't need to look any further!
10 March 2020
Unprompted review
Excellent quality and service.
6 March 2020
Unprompted review
Excellent first order
It’s the first time I’ve used this service, and I am more than impressed with the results of my prints, and the price is affordable as well. I would recommend using them, as I will be using them going forward for my prints.
4 March 2020
Unprompted review
Best album
The quality of the Renaissance album and four mini books is second to none. Customer service and turnaround time is also excellent.
20 February 2020
Unprompted review
Excellent quality print
Excellent quality print. Great service and communication.
17 February 2020
Unprompted review
Quality and fast service
12 February 2020
Unprompted review
Really helpful customer service
Really helpful customer service, printed as I asked and packed safely.
11 February 2020
Unprompted review
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