Color and Calm Reviews 167

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I got a paint by number picture for Christmas last year of our dog Kyrka. we all painted some of it and it is now framed and on our wall, it is such a wonderful memory of when we were all together. I... See more

Rated 5 out of 5 stars

I have had several pictures from color and calm, always of our pet dogs. My wife is the artistic one in the family, we have been delighted with every one we have had. The service is prompt efficient... See more

Rated 1 out of 5 stars

It looks good but is let down by dreadful customer services. We ordered a canvas - a good quality kit arrived. One portion of the canvas their system had gone a bit wrong allocated totally... See more

Rated 5 out of 5 stars

My wife was keen to try something different to create a memory from our awesome trip we took for our 25th wedding anniversary. The paint by numbers of a photo of significance did just that. We also ha... See more

Company details

Information provided by various external sources

We're here to make the joy and stillness of painting available to everyone. Upload a photo and turn it into a one of a kind paint by numbers kit.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

167 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

memory catcher…

I got a paint by number picture for Christmas last year of our dog Kyrka. we all painted some of it and it is now framed and on our wall, it is such a wonderful memory of when we were all together.
I have now ordered some for my friends and other family members for this Christmas.

25 December 2022
Unprompted review
Rated 5 out of 5 stars

Wonderful service

I have had several pictures from color and calm, always of our pet dogs. My wife is the artistic one in the family,
we have been delighted with every one we have had. The service is prompt efficient and friendly and have recommended it to several of our friends. It is a unique service to transform a photograph into a unique painting. I was also saddened that it is closing down

23 October 2023
Unprompted review
Rated 4 out of 5 stars

Just ordered my 5th pet painting

Just ordered my 5th pet painting. Very happy with previous outcomes. Good canvas and although a few pots of paint had dried up, they were usable once water was added. A relaxing hobby with good results.

22 July 2023
Unprompted review
Rated 2 out of 5 stars

Dry paints, no help from customer service.

Me and my wife purchased for each other as a gift. The kits are nice, however, customer service was awful when we needed them.

Some of the paints in the kit went dry. We emailed customer support.

At first, they told us to mix water - we explained this didn't work.

Then they offered to partially refund us to buy our own paints.

When we said no - please just send us new paints - there was no reply. We sent several followup emails - all were ignored.

It's unfortunate and we'll pursue a chargeback on our credit card because of this.

7 November 2022
Unprompted review
Rated 5 out of 5 stars

I started painting back in December…

I started painting back in December 2020 I was looking for something to help with my mental health, (due to lock down!!!) I love art (but not very good at it!!) I needed something to occupy my mind and to concentrate, I found color n calm, I have just completed my 13th painting (and one on the way!!) I absolutely love these with a passion, just upload a photo of anything you want, easy to follow instructions, the guys are very helpful if you make a mistake, pay and they send..... Takes roughly about 2/3weeks to arrive, and the end results are phenomenal😍😍

5 November 2022
Unprompted review
Rated 1 out of 5 stars

Package nowhere to be seen

I ordered 2 kits 3 weeks ago and I am still waiting for delivery. It hasn’t even left yet « still being process » and customer service hasn’t been much help ! And unfortunetely this was supposed to be a gift for a birthday in a few days

13 October 2022
Unprompted review
Rated 5 out of 5 stars

This is the 6th paint-by-number kit…

This is the 6th paint-by-number kit that I've purchased. It started during the Covid lockdown and got hooked. I think it's so cool to be able to do a painting of a family member or pet. Color and Calm make it so easy to do. and I've learned that its ok if you outside the lines a little here and there, it will still turn out great!

10 October 2022
Unprompted review
Rated 5 out of 5 stars

ORDER NO 2!!

THIS IS THE SECOND TIME IVE ORDERED FROM COLOR AND CALM THE FIRST WAS BRILLIANT I THOROUGHLY ENJOYED IT AND LOOKING FORWARD TO RECEIVING MY LATEST PACKAGE..SO EASY TO ORDER AND ANY INFO NEEDED IS QUICKLY SUPPLIED.

17 August 2022
Unprompted review
Rated 1 out of 5 stars

Awful company

Awful company. Paint came dry and they would not do anything about it. They said go to the store and buy some paint that matches. I have a painting almost done except the dried colors. Disappointing. Never use this company. Chinese scam.

11 July 2022
Unprompted review
Rated 5 out of 5 stars

I really enjoy painting the paint by…

I really enjoy painting the paint by number projects. I have selected family portrait to paint of my deceased parents and find it emotional and calming at the same time. Color and calm does an exceedingly job in capturing every detail of the picture.

11 June 2022
Unprompted review
Rated 5 out of 5 stars

I Love your Paint kits

I Love your Paint kits, they are so life like. My family and friends are just amazed when they see the finished product, and I Love Love doing them, for me it is so calming, I have done 13 of them and plan on doing more!!!!

11 March 2022
Unprompted review
Rated 4 out of 5 stars

Some of the paints are dry

Some of the paints are dry. It would be so helpful to store images and paints so that we could reorder the paint and complete our masterpiece! I love the clarity of the prints and the awesome outcome! Please consider helping out the customers with the dry paint situation!!

15 February 2022
Unprompted review
Rated 2 out of 5 stars

Problem with solid paint - poor customer service

Received this as a Christmas present and love the idea - unfortunately one of the paint colours is completely solid on opening for the first time. I emailed them due to their statement on the website that they will replace or refund if any problems - I understand that these things happen.

Unfortunately the response I got suggested it was my fault for not using the paints quickly enough (ordered on 10 Dec 2021, so likely received around 20th Dec, then I received as gift on 25th and started using within 2 weeks) or that they had been stored incorrectly. I have been advised that ‘similar colours are available from a pound shop nearby’ or to use a flow corrector or similar - but on further reading this will not work as the paint is completely hard and now water resistant - this is very unlikely to have happened in the 3-4 weeks since it was delivered.

So beware. Lovely product but let down by false promises re return or replace on website and poor customer service.

23 January 2022
Unprompted review
Rated 5 out of 5 stars

Computer supports Art.

It was a very enjoyful experience to see my seascape photo to turn into an artistic painting. I have a few more to paint. Thanks to "painting-by-number" technique painting turns to be a relaxing hobby, while painting is boring if you are not talented. Selected colors help a lot avoiding the mess on the palette from tubes. Some details should be cared in the photo before sending to computer for better results.

10 January 2022
Unprompted review
Rated 5 out of 5 stars

Color and calm are amazing

Color and calm are amazing. I was kept up to date with where my order was and is generally an amazing product. Fun to do and already want more.

8 January 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I have just ordered my second kit! I have no experience painting and I highly recommend this, so easy and relaxing to do and you get a masterpiece at the end! High quality canvas and paint!

19 October 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look