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The Colorado Cyclist Reviews 

375
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 297 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, noting that orders consistently arrive promptly, well-packaged, and in pristine condition ready for immediate assembly and riding. People also appreciate the highly competitive pricing and discover fantastic bargains on a wide selection of essential cycling components, gear, and hard-to-find replacement parts. Some reviewers were not happy with occasional shipping delays that significantly slowed down the processing and delivery of their online purchases. A few other people also felt that receiving incorrect sizing specifications or entirely wrong items caused frustrating complications during their transactions.

What people talk about most

Product

Users describe positive interactions with product, highlighting that items are accurately described, arrive... See more

Delivery service

People report positive experiences with delivery service, highlighting fast shipping times and prompt... See more

Price

Reviewers mention positive feedback about price, often highlighting great sales, competitive rates, and costs... See more

Order

Customers consistently note ambiguous experiences with order processes, highlighting a mix of satisfaction... See more

Service

Reviewers highlight positive aspects of service and express strong satisfaction with fast shipping and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased a Bianchi Arcadex 700C Pro. I felt the price Colorado Cyclist offered was very competitive with similar bicycles. The bike arrived in great condition and on the day estimated. Assembly o... See more

Company replied

Rated 5 out of 5 stars

It's limited, but I found the bike pump tip I should have had a long time ago in your inventory quite easily. Easy online purchase and shipping was quick. Will be looking towards this shop for my next... See more

Company replied

Rated 5 out of 5 stars

Pleasant experience all the way around. The item I ordered (due to colors not showing true on a computer) was actually a purple shade and I needed a light blue. The return process was easy & refund ap... See more

Company replied

Rated 5 out of 5 stars

Exactly what I needed. I have the ortlieb quick rack and two bicycles. Now I can easily swap it between the two. The order got here quick and in great condition. The only suggestion I have is smal... See more

Company replied


Company details

  1. Bicycle Store

Written by the company

For Every Rider and Every Ride. Massive inventory meets lightning-fast shipping, backed by a team of expert cyclists. We get you the gear you need and the service you deserve.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

375 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(375)

299 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Parts accurately described.

The product(s) were accurately described. This was important as cycling parts and systems have gone through numerous model changes in recent years. I was also impressed by how quickly my items were delivered.

23 July 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Chris,

Thank you so much for your kind words! Looking forward to your next order :) Happy cycling!

- Customer Support Team

Rated 5 out of 5 stars

Great communication

Great communication. Thank you

21 July 2026
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Reply from The Colorado Cyclist

Hi Dina,

We're glad to hear everything worked out! Happy cycling :)

- Customer Support Team

Rated 5 out of 5 stars

Good selection of tires for my bike

Good selection of tires for my bike, competitive price and prompt shipping, what more can you ask for.

22 July 2026
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Reply from The Colorado Cyclist

Hi Billy,

Thank you for your review! We hope that you love your new set! :)

- Customer Support Team

Rated 3 out of 5 stars

Fast shipping

Fast shipping, but my package did not ship until I contacted the business.

21 July 2026
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Reply from The Colorado Cyclist

Hi Tim,

Thank you for your feedback. We're glad your order arrived quickly, and we're sorry you had to reach out before it was shipped.

Ride safe!

– Customer Support Team

Rated 2 out of 5 stars

It took way too long to receive my…

It took way too long to receive my order.

21 July 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Robert,

Thank you for taking the time to share your feedback.

We're sorry your order wasn't shipped as quickly as expected. At the time of your order, we were completing a system upgrade that temporarily impacted our normal processing times.

We understand how frustrating it was to have to reach out for an update, and we appreciate your patience while we worked through it.

– Customer Support Team

Rated 5 out of 5 stars

Another good experience.

All aspects of the purchase were trouble-free, the price was good, and the merchandise arrived on schedule.

21 July 2026
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Reply from The Colorado Cyclist

Hi Leonard,

Thank you for taking the time to leave us a review. Happy cycling!

- Customer Support Team

Rated 5 out of 5 stars
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Alfred,

Hope everything went smoothly! Thanks for trusting us :)

- Customer Support Team

Rated 5 out of 5 stars

Excellent responsiveness

I made a mistake in entering the shipping address. Ren was courteous and professional in addressing the issue, intercepting the shipment before it left the warehouse. Much appreciated!

21 July 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Bimal,

Thank you for your kind words! We're glad that everything went smoothly. To many more miles! :)

- Customer Support Team

Rated 4 out of 5 stars

A little slow on delivery.

A little slow on delivery.

21 July 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Dan,

Thank you for your feedback and for sharing your experience.

We have 5 warehouses across the US, and our normal delivery timeframe is 1-3 days. We experienced delays last week due to an unexpected update we had to process, which affected our ability to fulfill an order within our normal timeframe.

We appreciate your patience, and we hope that your order arrived in good condition.

- Customer Support Team


- Customer Support Team

Rated 5 out of 5 stars

Great Service!

Great service was great! Delivery better than expected

19 July 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Jeffrey,

Thanks for your kind words. Hope to serve you again :)

- Customer Support Team

Rated 5 out of 5 stars

Colorado Cyclist during the weekend…

Colorado Cyclist during the weekend answered my email to cancel an order that I realized after purchase that it was not the right part, saving me time and frustration in having to re-package and mail the unwanted item back to their business. I appreciate the hands-on approach to customer service that is hard to find in this day and age. Thanks again Colorado Cyclist!

27 July 2026
Unprompted review
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Dennis,

We really appreciate you taking the time to leave us a review and to share your experience.

Hope you love your new purchase, and we're looking forward to serving you again!

- Customer Support Team

Rated 5 out of 5 stars

5 Star Customer Service

After a slight issue with my order, I reached out to the customer service team and received a response very quickly. I was assisted by Ren who resolved my issue without any hassle and kept me informed throughout the entire process. I’ll definitely be shopping with Colorado Cyclist again and highly recommend them to anyone for their cycling needs!

22 July 2026
Unprompted review
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Arlington,

We're very happy to see this! Thank you so much for your kind words and for choosing us as your trusted partner in cycling.

To many more miles! Ride safe :)

- Customer Support Team

Rated 5 out of 5 stars

Fast shipping, great experiences!

I ordered what I needed, literally arrived 2 days later! Impressive! I think this is my second order from Colorado cyclist and haven’t been disappointed! Thank you

17 July 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi Chad,

We're so happy that you still choose us as your cycling provider. Till your next order :)

- Customer Support Team

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