The original shipping envelope contained only the shipping slip but no hub body. I sent an email with pictures attached explaining the problem. I received a reply from Ren apologizing for the error. S... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
the first reason for 5 stars: I had searched online all my favorite digital stores, to no avail. Colorado Cyclist had what I wanted in stock and available for purchase. Secondly, the coveted item... See more
Company replied
Ren did a great job resolving an order issue promptly. I appreciated his diligence to catch a second issue and raise it immediately so it could be resolved rapidly as well. Thanks so much Ren!
Company replied
I have been dealing with Colorado Cyclist over many years. Always an outstanding company. Great deals, products and customer service, and fast delivery. What more could one want.
Company replied
Company details
Written by the company
For Every Rider and Every Ride. Massive inventory meets lightning-fast shipping, backed by a team of expert cyclists. We get you the gear you need and the service you deserve.
Contact info
325 Interlocken Pkwy A105, 80021, Broomfield, United States
- 805-926-2207
- sales@coloradocyclist.com
- coloradocyclist.com
4.7
Excellent
518 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super easy website to navigate they had…
Super easy website to navigate they had just what i needed and super fast shipping
3 September 2026
Reply from The Colorado Cyclist
Thank you for your review! Ride safe :)
- Customer Support Team
Great communication
Great communication
The shipping went smooth, and they answered my questions quickly.
1 September 2026
Reply from The Colorado Cyclist
Thank you, Jon! We appreciate you trusting us with your cycling needs :)
- Customer Support Team
Salesperson was prompt and efficient in…
Salesperson was prompt and efficient in his/her response to my request, and I am extremely pleased with the action he/her took to accommodate my needs.
18 September 2026
Unprompted review
Reply from The Colorado Cyclist
Really appreciate your feedback, Thomas! Looking forward to serve you again soon :)
- Customer Support Team
Reply from The Colorado Cyclist
Wishing you many great rides ahead. Thank you for trusting us! :)
- Customer Support Team
Reply from The Colorado Cyclist
Hope you like your new gear! Happy rides :)
- Customer Support Team
First time buyer
First time buyer, great experience all in all, good communication and fast shipping.
9 September 2026
Reply from The Colorado Cyclist
Appreciate your feedback! Thank you for trusting us :)
- Customer Support Team
Excellent service
The item I purchased was sent immediately (same day) and arrived in exactly the time that was given on the order. No problems or delays and the item arrived exactly as described.
9 September 2026
Reply from The Colorado Cyclist
Yey! Hope everything arrived in good condition. Till your next purchase :)
- Customer Support Team
Reply from The Colorado Cyclist
Thank you! Appreciate your review :)
- Customer Support Team
Reasonable price items
Reasonable price items , fast and reasonable prices delivery charge. Product was like described in advertisement.
9 September 2026
Reply from The Colorado Cyclist
Thank you for trusting us! Appreciate you leaving us a review :)
- Customer Support Team
Great company
Good price, comunication and quickly shipped! Answered a question promptly!
9 September 2026
Reply from The Colorado Cyclist
Thank you, David! Ride safe :)
- Customer Support Team
Reply from The Colorado Cyclist
Thank you, Brian! Appreciate your review :)
- Customer Support Team
Reply from The Colorado Cyclist
Hope we can serve you again soon! Happy cycling :)
- Customer Support Team
Reply from The Colorado Cyclist
Thank you, Stewart! Hope to serve you again :)
- Customer Support Team
Item was shipped very fast and worked…
Item was shipped very fast and worked perfectly!
9 September 2026
Reply from The Colorado Cyclist
Appreciate your feedback! Looking forward to serve you again :)
- Customer Support Team
A great and super easy experience
A great and super easy experience! I was shocked to see the Xlab RS7 available in my size and I couldn’t be happier with the bike. It came extremely quick (a few days faster than the estimate) and was in perfect condition when i got it assembled! Glad I found y’all!
2 September 2026
Reply from The Colorado Cyclist
Thank you for your kind words, and looking forward to serve you again in the future :) Ride safe
- Customer Support Team
Reply from The Colorado Cyclist
Thank you, Wally! Hope you love your recent purchase :)
- Customer Support Team
Reply from The Colorado Cyclist
Thank you for leaving us a review! Ride safe :)
- Customer Support Team
You had the rim I needed in stock and…
You had the rim I needed in stock and listed ERD so I was sure. Delivery was exactly as you listed, no surprises.
6 September 2026
Reply from The Colorado Cyclist
Appreciate your review! We're happy to hear that you got the item you needed. Happy cycling :)
- Customer Support Team
Customer service representative was…
Customer service representative was courteous and helped resolve my issue.
25 August 2026
Reply from The Colorado Cyclist
Thank you, Justin! Glad to hear you had a smooth experience. Ride safe! :)
- Customer Support Team
The buying experience with The Colorado…
The buying experience with The Colorado Cyclist was seamless. Shipping was very fast and the product looks great!
5 September 2026
Reply from The Colorado Cyclist
Thank you for choosing us for your cycling needs! :)
- Customer Support Team
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