Collectorscage Reviews 

1,550
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

The staff were super knowledgeable of bags on display, knowing the brands, collection and years they were from. They were patient as I chose (as it is a big decision buying a vintage bag!) and allowed... See more

Rated 5 out of 5 stars

Very good service; even though I decided to return the handbag—having found an alternative color that better suited my wardrobe—I was offered a partial refund option if I chose to keep it. I didn't ex... See more

Rated 5 out of 5 stars

On vacation in Copenhagen i accidently stumbled upcon Collectors Cage. Aprehensively stepped into the store and what an amazing experience. The most helpful knowledgeable and friendly sales assistant... See more

Rated 5 out of 5 stars

My product was just as expected. And described. I absolutely love my new bag. It was packed in a big box, with proper protection inside. Came in a great dustbag. And a certificate of authentication... See more

Company details

  1. Vintage Clothing Store

Written by the company

CollectorsCage is all about bringing people together who love Vintage bags. It's a community where you can find all your favourite brands, and styles. We're big on showing off how secondhand can be just as exciting as new fashion. We're building a community where everyone can find something they love and feel good about it. It's fashion, but sustainable and fun. Visit our retail store in Copenhagen, or our online webshop, that ship's worldwide.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 34% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(1,550)

514 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exellent service from Collector's Cage

Exellent service from Collector's Cage. Was concerned about authenticity from other vintage sellers, felt reasured that this purchases was safe, especially as they offered a returns policy and covered the impot tax quickly. Very helpful customer service answered all my questions when I was trying to decide between bags, Overall a great shopping eperience!

26 July 2026
Unprompted review
Rated 5 out of 5 stars

I’ve been looking for a new designer…

I’ve been looking for a new designer bag for a while. As a mother, I’ve often found it difficult to find a bag that meets my needs for both aesthetics, elegance, and style, while also being practical for motherhood.

At Collectors Cage, I found exactly what I was looking for — and even at a great discount.

I ordered a bag that was rated as being in “very good” condition, but I have to say that I would rate it even higher. The bag is in fantastic condition, and I’m absolutely delighted with my purchase.

The next time I’m looking for something, or simply want to treat myself, I will definitely be shopping here again.

Thank you for the great service, quick responses to my enquiries, and, of course, for the beautiful bag.

11 August 2026
Unprompted review
Rated 5 out of 5 stars

I came back for this place!

This was my second purchase from Collectors Cage when I have visited from Australia, & am truly never let down by the experience. The staff are so kind, knowledgeable & helpful, always offering to assist & taking the time to ensure I am happy with my decision. They have ordered more bags promptly in for me, and allowed me time to consider my options which has always made me feel relaxed & never rushed. The layout of the store is perfect as always, with transparency of prices. I appreciate the computer in store to allow me to compare options too.
Would highly recommend shopping from here, the quality is unreal, authenticity is unmatched & it is so special getting to take home a piece from Copenhagen on multiple occasions now.
It’s always a bonus getting a free gift with my purchase too!

6 August 2026
Unprompted review
Rated 5 out of 5 stars

I had seen a lot of ads on IG and was…

I had seen a lot of ads on IG and was determined to stop by during my visit to Copenhagen to see the bags for myself. I found many I liked, some in budget and some not. I found three bags and finally chose a beautiful Gucci silver Bardot bag. It was priced right and now it’s all mine. The staff was helpful, knowledgeable and very friendly. I’m pleased with my purchase and the quality and condition of my new Gucci bag.

6 August 2026
Unprompted review
Rated 5 out of 5 stars

Sweetest customer service

I ordered a bag for myself as a present for finishing my studies, and I absolutely love it. The customer service was so kind, and she made sure to send it out as soon as possible, so I could receive it when graduating. Furthermore, I also received a key chain, as an extra experience for the special occasion. It was so nice, and I can definitely recommend!

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Buying a Louis Vuitton bag

I‘ve had a great experience buying an LV Weekender at the store in Copenhagen. There’s a huge selection of designer bags in good condition for reasonable prices. The store looks lovely and you even get the chance to win something from the vending machine after purchasing a bag. So overall great experience, friendly and helpful interactions with the sales associates and a nice new bag.

5 August 2026
Unprompted review
Rated 5 out of 5 stars

They are helping you out

I bought a beautiful bag, but stupidly i did not look good on the photos, i found it a little too used. They did understand and had an beautiful offer from them back or i could return.

11 July 2026
Unprompted review
Rated 5 out of 5 stars

Top vintage store for luxery handbags in Copenhagen

I discovered your flagship store on my stroll down Strøget Sunday 2. August and noticed the all the beautiful handbags on display. I did not have any intentions to buy something, but went out with a beautiful Prada Saffiano Lux Cameo handbag. Loved it at first sight and I’m sure I will used it a lot. The staff in the store was so welcomming and helpful. I will recommend the store to my friends and encourage them to visit your store if they go to Copenhagen.

2 August 2026
Unprompted review

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