Two things 1) they make it SO simple, they really simplify an otherwise boring and menial task. The kind of people who need this - who this is for - they can't be bothered with the minutia and Collect... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I had a good meeting today with Brian. We hadn't met before so he asked questions to get acquainted with my business. I established my agenda for the meeting and we were able to get through all my con... See more
Company replied
Although there have been some speed bumps along the way getting accounts and processes established, the team at Collective has always been quick to respond and has gone the extra mile to make sure eve... See more
Company replied
This is the first time I use a company to do the bookkeeping for my company, obviously I am impressed with the system. However, what I am the most impressed about is with Shobi. Shobi has gone above a... See more
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Company details
Written by the company
Collective is the first all-in-one back office built for solopreneurs. Our members save thousands in taxes each year and get time back to focus on their passion, not paperwork. Members get everything they need in one place for a simple monthly fee: entity setup (state LLC formation fees apply), payroll, monthly bookkeeping, annual S Corp tax filing, invoicing, and a team of experts at your side so you never have to go it alone. Built by solopreneurs for solopreneurs, Collective empowers you to run your business with confidence and peace of mind, backed by a tax-smart solution designed for you.
Collective Guarantee
We guarantee the accuracy of our work 100%.
When it comes to your Business Tax Return, Collective has your back. If you discover an error in your business tax filing, we will resolve inaccuracies and compensate you for related penalties and interest you may incur.
Contact info
United States
- feedback@collective.com
- collective.com
4.5
Excellent
497 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Simplifying your business and celebrating YOU!
Two things 1) they make it SO simple, they really simplify an otherwise boring and menial task. The kind of people who need this - who this is for - they can't be bothered with the minutia and Collective streamlines that for them. 2) it makes their company their dream their ambition their work REAL. Anytime you can hold up a mirror to a solopreneur and show them the results of their work is heroic and that's exactly what Collective has done.
9 October 2026
Unprompted review
Reply from Collective
Hi Justin, thank you so much for this incredible and thoughtful review! You hit the nail on the head regarding our core purpose: taking the boring, menial minutia off your plate so you can stay fully focused on building your ambition. We truly believe that the work solopreneurs do is heroic, and being able to support your business, streamline your operations, and celebrate your hard-earned results with you is an absolute honor for our entire team!
First Meeting
I had a good meeting today with Brian. We hadn't met before so he asked questions to get acquainted with my business. I established my agenda for the meeting and we were able to get through all my concerns. He gave me clear steps to complete and explained the follow up he would complete. Looking forward to meeting again soon once we hear back from accounting on a few items
8 October 2026
Unprompted review
Reply from Collective
Hi Casey, thank you for sharing such detailed feedback about your first meeting with Brian! We love getting to know new members and their unique business setups, so we are glad Brian could walk through your full agenda, answer every concern, and give you actionable next steps. Supporting your business journey is our passion, and we look forward to your next meeting together!
Brian is very helpful and informative
Brian is very helpful and informative! The platform is easy to use and clear.
7 October 2026
Unprompted review
Reply from Collective
Hi Lilly, thank you for the review. We are so glad Brian gave you informative support and that you are enjoying our clear, easy-to-use platform. We love supporting your business!
Quick easy, knowledgeable, helpful and polite. Shahzeb has been great.
8 October 2026
Unprompted review
Reply from Collective
Hi Ryan, thank you so much for the kind words. We are glad Shahzeb could deliver fast, expert support to keep your business moving smoothly.
Very thorough and patient help with…
Very thorough and patient help with some details I needed to understand better. Incredible patience and lots of time given to explain.
8 October 2026
Unprompted review
Reply from Collective
Thank you for taking the time to leave us a review! Business finances take care and patience to navigate, so we are thrilled our team could give you all the time you needed to feel fully supported in your business.
Very Helpful re Payroll Questions
Brian is very informed about the platform specifics as well as general, not-Collective-only, information about taxes and payroll. He is very friendly and patient, which I appreciate for my first year using the platform.
8 October 2026
Unprompted review
Reply from Collective
Thank you for leaving such a thoughtful review! Navigating payroll and taxes during your first year can feel like a lot, so we are delighted that Brian's patience, friendliness, and deep industry knowledge gave you total confidence. We are so proud to support your business as you grow!
Collective is wonderful
I love Collective. They've made everything very easy for me. Great service, great staff, super manageable and straightforward, AND you get to save a lot of money! Worth it.
8 October 2026
Unprompted review
Reply from Collective
Hi Giulia, thank you so much for this wonderful review! Making small business finances manageable, straightforward, and cost-effective is what we live for, and we are so grateful to have you in the Collective family.
Shobi was fabulous and knowledgeable
Shobi was fabulous and knowledgeable. He did everything with ease and kindness. THANK YOU SHOBI!
8 October 2026
Unprompted review
Reply from Collective
Hi Chrissy, thank you for the wonderful shoutout! Shobi will be so happy to hear your kind words, and we are so honored to support your business!
super kind and helpful
super kind and helpful. knowledgable and answered all my questions. Thank you, Shobi!
8 October 2026
Unprompted review
Reply from Collective
Hi Jacquie, thank you for the sweet note! We love answering all your questions and making sure your business feels 100% backed up every day.
Elizabeth is a rockstar ⭐️
I'm so grateful to have the support of the collective team, especially my monthly meetings with Elizabeth. I always leave feeling more grounded and secure ~ which isn't always an easy thing to say about finances, especially as a solopreneur.
8 October 2026
Unprompted review
Reply from Collective
Thank you for sharing such a meaningful note! Managing finances as a solopreneur can bring up a lot of anxiety, so knowing that your monthly check-ins with Elizabeth leave you feeling grounded and secure means everything to us. We love backing your business vision!
Glorified Spreadsheet
There is no help from anyone there. You'll go days before you get a response. You also have to do the majority of the work. You're paying over 3K for a glorified excel spreadsheet.
8 October 2026
Unprompted review
Reply from Collective
Hi Austin, thank you for sharing your feedback. We are truly sorry to hear that your experience has not provided the hands-on financial support and relief you expected. Our team has reached out to your inbox directly, as we would love the opportunity to learn more and make this right for you and your business!
We care deeply about taking the heavy lifting off our members' shoulders and hope we can work together to get this resolved for you
Excellent experience!
Nelson was excellent, timely, and provided very intentional and specific advice to me. He helped me set up and check my transactions, identified the specific issue I was having, and gave a clear runway to resolve it.
8 October 2026
Unprompted review
Reply from Collective
Hi there, thank you for sharing such great feedback! We are so glad Nelson could provide timely, intentional advice to solve your transaction issue and give you a smooth runway ahead. Supporting your business clarity is what we are all about!
Easy to schedule a Zoom meeting
Easy to schedule a Zoom meeting. She answered all of my questions in a very kind and professional manner.
7 October 2026
Unprompted review
Reply from Collective
Hi Denice, thank you for the review! We love keeping support easy, kind, and accessible so you can focus on running your business.
Mo went above and beyond to help me and…
Mo went above and beyond to help me and made process so much easier than trying to do it on my own.
7 October 2026
Unprompted review
Reply from Collective
Hi Jenna, thank you for the review! Taking the heavy lifting off your hands so business ownership feels easier is always our top goal.
Brittney was really awesome and it was…
Brittney was really awesome and it was a seamless, intuitive onboarding.
7 October 2026
Unprompted review
Reply from Collective
Hi Reid, thank you for the feedback! We are so glad Brittney made your onboarding smooth and intuitive, and we look forward to supporting your business.
Great Experience
It was super easy to set up a call to address my questions. Shelby was very helpful in answering these questions and followed-up with me very quickly on something she didn't immediately know the answer to.
5 October 2026
Unprompted review
Reply from Collective
Hi Sam, thank you for the great review! We are glad Shelby could answer your questions quickly and deliver thorough follow-ups. Providing reliable support for your business is what we strive for every day!
John was so helpful I was pinching…
John was so helpful I was pinching myself! I have been running a solo-business for years and never had that much clarity about my finances. Genuinely am so grateful and excited to continue working with him and Collective. A huge sigh of relief to have this kind of support.
7 October 2026
Unprompted review
Reply from Collective
This review truly brought a huge smile to our faces! Running a solo business for years takes so much grit, and we are deeply honored to bring you complete financial clarity and that huge sigh of relief. John and the entire team are so excited to keep supporting your business journey!
Jonquala was super helpful and…
Jonquala was super helpful and incredibly patient with my questions. Was a wonderful experience!
7 October 2026
Unprompted review
Reply from Collective
Hi Sureel, thank you so much for the note! Jonquala will be thrilled to hear her patience and care made your experience so positive. We love serving your business!
Thanks Fallon!
Fallon Tuthill is wonderful. She patiently walks me through each task step by step and always keeps me informed about updates and changes. Her guidance takes away the anxiety and panic that can come from not understanding something, and I truly appreciate her patience and support.
I’m also glad that Collective is continuing to update and improve its technology to make things more efficient. Those improvements have made things much easier for me as well.
5 October 2026
Unprompted review
Reply from Collective
Hi Danielle, thank you so much for taking the time to share this detailed feedback! Fallon is fantastic at removing the anxiety from business finances with her patient, step-by-step guidance, and we are so glad she brings you peace of mind. We are also thrilled to hear that our ongoing technology upgrades are making your day-to-day work easier. Supporting your business growth is a privilege for us!
The best on-boarding experience I've…
The best on-boarding experience I've had. Accounting is tough, and Shobi made it easy.
6 October 2026
Unprompted review
Reply from Collective
Accounting can definitely be tough, so we are thrilled Shobi made it simple and stress-free for your business!
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