COLLAR AND CUFFS LONDON Reviews 147

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 3 out of 5 stars

I bought a lovely see through umbrella. The umbrella itself is fantastic, everything you would want and windproof. However the stitching on the handle is very uncomfortable and cuts into your hand.

Rated 5 out of 5 stars

Wonderful umbrellas! I bought a Collar and Cuffs umbrella some years ago now. It's the compact rainbow umbrella and I've loved it ever since. It's lasted well through the years and is clearly a high... See more

Rated 5 out of 5 stars

Excellent customer service! I recently contacted Collar and Cuffs London and I was very pleased with how quickly they responded and how helpful, kind and considerate Wayne was. A year previously I had... See more

Rated 5 out of 5 stars

Not only a great product design the umbrella I purchased both opens AND closes automatically- especially nice as we are dodging the raindrops. It is indeed rare that a company takes a sincere interest... See more

Company details

  1. Men's Clothing Store
  2. Clothing Store
  3. Tuxedo Shop

Written by the company

Collar and Cuffs London is renowned for sensational quality and affordability. Discover stunning windproof umbrellas, shirts, ties, cufflinks, portable fans and more.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

147 reviews

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Rated 5 out of 5 stars

I had a brilliant experience with the…

I had a brilliant experience with the customer service department of collars and cuffs london. Wayne was very helpful and sorted out a problem I had, which I was very grateful for! Thank you, I would highly recommend this company

19 November 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding service.

The StormDefender umbrella is excellent, and the customer support is absolutely outstanding. Wayne got back to me straight away online with an immediate and helpful response. Courtesy like this is rare and very special.

15 November 2022
Unprompted review
Rated 5 out of 5 stars

HELPFUL AND GENUINE

excellent customer service from this company.
sorted my issue very quickly and efficiently.Would recommend to family and friends and anyone that wants to purchase their products. Genuine customer caring company. Well done.

11 November 2022
Unprompted review
Rated 5 out of 5 stars

I recently purchased an umbrella from…

I recently purchased an umbrella from Collar and Cuffs and I was really pleased with the quality of the product. I did have a query with the umbrella and this was answered by return, I was very impressed with the customer service I received which was prompt and efficient. I can recommend this company.

5 October 2022
Unprompted review
Rated 5 out of 5 stars

Simply brilliant!

I never thought an umbrella could be quite so beautiful! Wonderfull craftsmanship and amazing customer service too! I’m about to look at what else they do 😀

13 September 2022
Unprompted review
Rated 5 out of 5 stars

Bought a new umbrella from Collar and…

Bought a new umbrella from Collar and Cuffs via Amazon UK. Unfortunately, the product arrived damaged, so I contacted them directly. Their response was almost immediate. They said they would replace the product immediately and apologised for the damaged product no question. I could not have expected more so am very happy. Can't recommend this company more they are fantastic!

7 September 2022
Unprompted review

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