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Company details
Written by the company
The largest public marketplace to find and hire content creators on Instagram, TikTok & YouTube.
Contact info
925W Georgia St, V6C 3L2, Vancouver, Canada
- hello@collabstr.com
- collabstr.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 18% of negative reviews
Typically replies within 24 hours
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Was super professional
Was super professional, went above and beyond. Just amazing
I’m enjoying this platform
I love the Collabstr interface and how easily it is to navigate around it. The collaborations vary and it’s refreshing to see different companies who welcome my creativity.
I absolutely love Collabstr
I love Collabstr. It is so straightforward. I was able to make some decent money with it! I totally recommend
I spent over $7,000 on Collabstr
I spent over $7,000 on Collabstr. Sadly and shockingly, when I needed them to intervene after an influencer never delivered — despite being fully paid — their response was dismissive of responsibility.
For months, Collabstr staff told me they were “messaging the influencer” and following up, which gave me the impression this issue would be resolved through their platform. But eventually, I was told directly by their cofounder: “Collabstr will not be involved in this process.”
In another email, Rebecca from their team told me my order “does not qualify for refund” even though no deliverables were received!
From my perspective, this is completely against Collabstr’s own promises, where they advertise: “We hold the funds until the creator delivers the content” and “You only pay for what you get.”
Because of their delays and refusal to act, it became impossible for me to raise this with my bank, leaving me out of pocket. As a bootstrapped startup founder, I feel betrayed and unprotected. Collabstr markets itself as a platform that safeguards brands, but in my experience, they abandoned me when I needed them most.
In my view, even their founders don’t stand by their words. Shocking and disappointing.
Edit replying to their comment:
The refund I received was arranged by Grail Talent, the new management team of the influencer, not Collabstr. Collabstr was not the party who facilitated the return of funds. I am honestly shocked they falsely claim they facilitated the refund!
Their reply here calls the amount, that they still didn’t refund until today “a small transaction fee,” but in fact the platform fee was $500 USD for this particular order— which is not a small amount by any means. The order wasn’t delivered as confirmed by their emails. It’s a ridiculous amount when I got nothing but exhaustion throughout this process.
Collabstr could have been more strict with the influencer and disputed the funds. Instead, they dragged the process for over 8 months. For me, this doesn’t seem sorry or responsible. What kind of company charges $500 for an undelivered order? I have never in my life came across this experience before.

Reply from Collabstr
Excellent content and easy to work with!
It was truly a pleasure working with Gilden Tree.
It was truly a pleasure working with Gilden Tree.
The communication was always kind, respectful, and clear and I loved how much trust and creative freedom they gave me to bring the product to life in my own voice.
Beyond the collaboration itself, I genuinely admire the brand values especially the focus on sustainability, artisan production, and social responsibility. Highlighting these aspects to my audience felt authentic and aligned with what I believe in.
Love her amazing work!
They were wonderful to work with!
They were wonderful to work with!
Thank you!
Norlander Sock Company!
Excited for More Collabs!
Just had my first collab on Collabstr and I loved it! The platform is super simple and easy to use. I’m so happy with how everything went and can’t wait for my next collaboration! 😍✨
OkeyDoke!
It’s a friendly process not complicated at all. The influencers I found were happy to please and communicated well
my experience was great because the…
my experience was great because the overall task and submissions were all too easy and comfortable as i thought that i might face difficulty to recieve payment but i recieved the payment very smoothly as well and i also published the review on my site haseemajaz.com
Smooth First Collaboration Experience
This was my first time using Collabstr, and I’m impressed by how straightforward the platform is. Communication with the brand was easy, file uploads worked without a hitch, and the process kept everything organized and transparent from start to finish. I really appreciated having a clear agreement in place before creating content — it made the collaboration stress-free. Looking forward to using Collabstr again!
Quick and easy to collab
I had no problem with anything! Chat was quick and effective, loved it!
Collabstr is awesome!
I started using Collabstr a few days…
I started using Collabstr a few days ago and I got my first brand collab. Everything went down smoothly and is so professional. I am glad to have stumbled on this nice app!
Great experience!
First time booking through this platform, and it was a breeze! The client was wonderful and highly communicative. Great experience.
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