ColdCuts // HotWax Reviews 

553
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I had a great experience from start to finish. The ordering process was simple, the delivery was fast, and everything arrived exactly as expected. The customer service was responsive and professional... See more

Rated 5 out of 5 stars

SHOP WITH CONFIDENCE 100%. PACKAGiNG 100%. A WEB SITE TO DIE FORE 100%. PLEASE BE PATIENT BILLY IS VERY BUSY AT THE MOMENT BECOMING A LEGEND IN HIS OWN LIFE TIME. HE THANKS YOU FOR YOUR LOYAL CUSTOM... See more

Rated 5 out of 5 stars

I have to confess;I was dubious about this store, simply for having a repress of a very sought after track at a very reasonable price. I wanted it enough to take a punt and it turned up within 4 day... See more

Rated 5 out of 5 stars

Selling my records through CC/HW has been a painless and simple process - after sending Billy a CSV file easily extracted from discogs he took care of the rest, even setting up a dedicated page for my... See more

Company details

  1. Record Store

Written by the company

We are an online record shop (physical shop opening end of summer 2024) based in South London, but shipping worldwide! ColdCuts has been run by Billy Baxter since 2015, and has been known for its carefully curated selection of new and reissued vinyl, and excellent customer service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

553 reviews

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4.9

All reviews

(553)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

I emailed asking if my record could please be shipped asap so I could gift it to a dear friend who was travelling to Australia. Billy accommodated this and it arrived early!

12 September 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service!

I’ve been buying from ColdCuts for over five years now and the service has always been faultless. I’ve recently started using their 50/50 sales scheme to sell off some of my unwanted collection, and I’ve been delighted so far. The whole process was super simple and I’d recommend it to anyone :)

29 April 2025
Unprompted review
Rated 5 out of 5 stars

ColdCuts // HotWax 50/50 Scheme

I have been using the 50/50 scheme for about 6 months now and am so happy that I chose this method to sell my collection. Billy will ensure that all your collection is priced correctly, at the market rate, advertised and packaged and delivered to buyers on time. I would have really struggled if I had to the do this myself. You can see all your collection on a dedicated web page and it is updated as sales occur. Payment is prompt each month and Billy is always available to handle any queries you have. In my experience the 50/50 scheme is the best way to get the true value out of your record collection, rather than selling for a fixed price or doing this yourself. I could not be happier with the service received and the outcomes achieved.

9 April 2025
Unprompted review
Rated 5 out of 5 stars

50/50 scheme is great

I have been using the 50/50 scheme for a few months now and it has been brilliant. So much easier and more profitable than trying to sell your vinyl collection yourself! Great communication and prompt payments from Billy at the end of each month, highly recommend.

7 April 2025
Unprompted review

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