By far one of the best online casinos I've played with. There site is loaded with games, and the only downside is deciding which was my favorite. Easy verification process and very friendly support st... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Waiting for my verification cause something weird happened, it said I was verified and then the next screen said it was pending. Talked to live support and had a really good experience so far, she's s... See more
Company replied
I really enjoyed playing on coinsroyale.com, the graphical interface is smooth and easy to use, great selection of games and an unbeatable welcome offer. My previous review of them was an error, I got... See more
Company replied
I've enjoyed playing on this site and even won enough to cash out a little today. When I went back in later, I couldn't get the daily wheel to spin for me. I contacted customer support and, after a fe... See more
Company replied
Company details
Written by the company
Coins Royale is a leading social casino platform offering an exciting, secure, and 100% free-to-play gaming experience. Whether you’re into casino-style slots, exclusive loyalty rewards, or just love the thrill of the game, Coins Royale delivers non-stop entertainment in a safe, social environment. Designed for desktop, tablet, and mobile, our web-based platform gives players instant access to a growing library of popular online slot games - no download, and it's always free to play. Why Players Choose Coins Royale: • 100% free casino-style slot games • Loyalty rewards and in-game bonuses • Advanced account security and privacy protection • 24/7 live chat customer support • Fully accessible on mobile and desktop • Safe, responsible, and player-focused social gaming At Coins Royale, we focus on building a strong gaming community, where players can enjoy social play, connect with others, and celebrate every spin. Whether you’re a casual player or a slots enthusiast, this is your new home for safe, fun, and rewarding social casino games. Join now and discover why Coins Royale is one of the fastest-growing names in social casino gaming.
Contact info
United States
- coinsroyale.com
4.3
Excellent
33 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Coins Royale
Hi Kayla,
Thanks so much! 💜 We’re glad you’re enjoying the experience and finding everything easy to use 😊
The Coins Royale Team
So far any time ive needed help its…
So far any time ive needed help its been asap and to top it off i was able to cash out 900$ a few days ago
12 April 2026
Unprompted review
Reply from Coins Royale
Hi Zackery,
Thank you for sharing your experience! 💜
We’re really glad to hear our support team has been quick to help and that your redemption went smoothly - and congrats on the win! 🎉
Wishing you even more great moments ahead!
Warm regards,
The Coins Royale Team
Great customer service very welcoming…
Great customer service very welcoming easy payouts all the great games I give it a plus.
30 March 2026
Unprompted review
Reply from Coins Royale
Hi Nathan,
Thank you for the great feedback! 💜
We’re really happy to hear you’re enjoying the games and that your experience with our customer service and payouts has been smooth - that means a lot to us!
Wishing you lots of fun and wins ahead 🎉
Warm regards,
The Coins Royale Team
Friendly and Helpful
Very friendly and helpful support my first deposit got me a win and I successfully redeemed and it will be in my account in 3 days time awesome thanks you guys
26 March 2026
Unprompted review
Reply from Coins Royale
Hi Jim,
Thank you so much for your kind feedback! 💜
We’re really glad to hear our support team could help and that your first experience - including your redemption - went smoothly. That’s exactly what we aim for!
Wishing you lots more fun and wins ahead 🎉
If you ever need anything, we’re always here to help.
Warm regards,
The Coins Royale Team
I played on this site for the first…
I played on this site for the first time last night and I have to say it's a great site! I did pretty well for the first time and I got my Redemption thoroughly taken care of I give five stars! Keep up the good work Coins Royale!
18 March 2026
Unprompted review
Reply from Coins Royale
Hi Ron,
Thank you so much for the amazing feedback! 💜
We’re thrilled to hear you had a great first experience and that your redemption went smoothly - that’s exactly what we aim for!
Welcome to Coins Royale, and we hope you keep enjoying the fun 🎉
If you ever need anything, our team is always here to help.
Warm regards,
The Coins Royale Team
Reply from Coins Royale
Hi Denise,
Thank you so much for your kind words! 💜
We’re really happy to hear you had a great experience with our customer service.
If you ever need anything, we’re always here to help!
Warm regards,
The Coins Royale Team
Excellent Customer Service
I've enjoyed playing on this site and even won enough to cash out a little today. When I went back in later, I couldn't get the daily wheel to spin for me. I contacted customer support and, after a few tries, they were able to resolve the issue and I'm spinning again! I was also given a few extra coins for my trouble!
11 March 2026
Unprompted review
Reply from Coins Royale
Hi Martha,
Thank you so much for your lovely feedback! 💜
We’re really glad to hear you’ve been enjoying the experience - and that our support team was able to quickly get things sorted for you. That’s exactly what we aim for!
It’s great to have you back spinning again, and we truly appreciate you being part of our community.
If you ever need anything, we’re always here to help!
Warm regards,
The Coins Royale Team
This such an amazing platform
This such an amazing platform! I wish people would stop giving bad reviews because they lost!!! Do you people not realize this is a casino! You can't try to run down a God business you didnt win. I play on at least 8 different platforms and every single one of them have slots that have dead spins one day, and back to back hitting the next day. That's the whole point!!!!! Thankyou Coins Royale for doing what you do.
26 February 2026
Unprompted review
Reply from Coins Royale
Hi Crystal,
Thank you so much for the amazing feedback - we truly appreciate you taking the time to share your experience! 💜
We’re glad to hear you’ve been enjoying the platform and that your gameplay across different sessions has met your expectations. Your support means a lot to our team, and we’ll keep working hard to deliver the best possible experience.
If you ever need anything, our Support team is always here for you.
Warm regards,
The Coins Royale Team
Satisfactory
Everything was pretty good. Great, VERY responsive customer service. FINALLY won some money and walked away with Smooth redemption without any issues.
23 February 2026
Unprompted review
Reply from Coins Royale
Hi Joshua - thank you for your great feedback! 😊
We’re really glad to hear everything went smoothly and that our support team was able to assist quickly. Even better to know your redemption was seamless - that’s exactly the experience we aim for.
We appreciate you being part of Coins Royale and hope the wins keep coming!
The Coins Royale Team
I don't know why I waited this long to…
I don't know why I waited this long to play on Coins Royale!!? Great experiences and I actually win! Redemption process is a little slower then most but worth the wait!
23 February 2026
Unprompted review
Reply from Coins Royale
Hi Tricia - thanks so much for the awesome review! 🎉
We’re thrilled to hear you’re enjoying Coins Royale and scoring some wins 🙌
We appreciate your note on the redemption timing - our team is always working to make the process even faster while keeping everything smooth and secure.
Thanks again for playing with us, and we can’t wait to see you back for more wins! 💰✨
The Coins Royale Team
I had an awful experience at this…
I had an awful experience at this casino. I took one of their promotions, unfortunately play a hacksaw game. And it took my money like there was no tomorrow. Even played five times in the chance to win free spins spun it a few hundred times and no free spins triggered. What a crock. I would stay away from this place stick with the ones that are established.
22 February 2026
Unprompted review
Reply from Coins Royale
Hi J.D.,
Thank you for your feedback, and we’re sorry for the frustration you experienced.
We’ve now fully reviewed your case and can confirm the Free Spins issue you encountered has been resolved. The missing winnings have been credited to your account, along with an additional goodwill bonus for the inconvenience.
If you feel the matter has been resolved, we would greatly appreciate you considering updating your review to reflect the outcome. Your feedback genuinely helps us improve.
If there’s anything further we can assist with, our Support team is always here for you.
Warm regards,
The Coins Royale Team
Great online casino
Just wanted everyone to know that coins Royale is a great online casino.The customer service is very helpful,the redemption process is easy and fast. It is just an overall good experience. I would definitely recommend for everyone Thank you Wendell Troxtell
22 February 2026
Unprompted review
Reply from Coins Royale
Hi Wendell - thank you so much for the fantastic review! 🌟
We’re thrilled to hear you’re enjoying Coins Royale and that our customer support and redemption process met your expectations.
Your recommendation truly means a lot to us. We look forward to keeping the great experience going! 🎉
The Coins Royale Team
Waiting for my verification cause…
Waiting for my verification cause something weird happened, it said I was verified and then the next screen said it was pending. Talked to live support and had a really good experience so far, she's sending it to the relevant team to get reviewed and priority to getting back to me. Excited about playing on a new platform.
19 February 2026
Unprompted review
Reply from Coins Royale
Hi Meah - thank you for your kind review and for your patience while this is being looked into! 🌟
We’re glad to hear our live support team was able to assist and provide a positive experience.
By far one of the best online casinos…
By far one of the best online casinos I've played with. There site is loaded with games, and the only downside is deciding which was my favorite. Easy verification process and very friendly support staff willing to go above and beyond to help. They are just as happy about your winning experience as you are, if not more thrilled for you! Haha! They are great! Absolutely love this gaming platform!
14 February 2026
Unprompted review
Reply from Coins Royale
Hi Debra - thank you so much for the amazing feedback! 🌟
We’re thrilled to hear you’re enjoying the game selection and that our support team made such a positive impression. Providing a smooth verification experience and friendly assistance is exactly what we strive for.
We truly appreciate you being part of the Coins Royale community and wish you lots of continued fun and wins ahead!
The Coins Royale Team
I will come back and give 5 stars once…
I will come back and give 5 stars once I get verified and my redemption goes through smoothly! But I think this is a great site! I have been on quite a few! I purchased a welcome gift and made enough to redeem! The site itself is really easy to navigate, not glitchy at all and I won a few Hacksaw games which is always fun!! So TBD on verification and redemption but so far, so great! UPDATE - the verification and redemption were seamless!! 5 Stars!! Great experience.
8 February 2026
Unprompted review
Reply from Coins Royale
Hi Kris - thank you so much for the awesome update! 🌟
We’re thrilled to hear your verification and redemption went smoothly and that you’ve been enjoying the games (great choice with the Hacksaw titles!).
Your feedback means a lot to us, and we’re grateful to have you as part of the Coins Royale community. Wishing you lots more fun and wins ahead!
The Coins Royale Team
I am giving this a four star right now
I am giving this a four star right now, the verification was awesome and fast, but now I’m just waiting for the payout, and when I do get it, I’ll be writing another review and giving this a five star.
7 February 2026
Unprompted review
Reply from Coins Royale
Hi Cheemoua - thank you so much for the kind words! 😊
We’re happy to hear your verification experience was smooth and fast.
We truly appreciate you being part of Coins Royale and look forward to earning that fifth star! ⭐
The Coins Royale Team
Awesome Casino
I registered for an account with this casino and I won 2 $50 dollar gift cards. I won 50 the first day and another 50 dollar gift card the second day
23 January 2026
Unprompted review
Reply from Coins Royale
Hey Mark - that’s what we love to hear! 🎉
Congrats on your redemptions and thanks for taking the time to leave a review. We’re thrilled you had a winning start - let’s keep the streak going! 🙌
The Coins Royale Team
Awesome
Awesome! Immediate service and fast payouts no deposit necessary! Thank you so much!!!
25 January 2026
Unprompted review
Reply from Coins Royale
Hi Makayla,
Thanks so much for the awesome review! 🙌 We’re glad to hear you had such a smooth experience - and yes, that’s exactly the goal: fast redemptions, no purchase needed, and real support when you need it.
We appreciate you taking the time to share your feedback - it helps others feel confident getting started too.
The Coins Royale Team
Absolutely love this site
Absolutely love this site. The support is top notch and the cashouts are speedy within 1-3 days. I have won multiple times and cashed out three times. One cashout was over 1000 and it was processed within a decent time frame. The support team is excellent! Highly recommed
21 January 2026
Unprompted review
Reply from Coins Royale
Hi Justin,
Thanks so much for your amazing feedback! We’re thrilled to hear you’ve had multiple wins and that your redemptions were handled quickly and smoothly. That $1,000+ redemption in particular - love to see it! 💸
We’ll be sure to pass your praise on to our support team - they’ll appreciate it just as much as we do. Thanks again for your trust and continued support.
The Coins Royale Team
Slow payouts.
Not that many providers on this site, and the withdrawal process takes longer than 3 days. I guess RTP is okay, but yeah, they need an instant cash-out option
17 January 2026
Unprompted review
Reply from Coins Royale
Hi Jamil,
Thanks for taking the time to share your feedback. We just wanted to clarify a couple of things to ensure there’s no confusion for future players.
Your redemption request for $200 was submitted on January 18 and was already in queue for manual review (as all PayPal redemptions go through). Our team explained this in the live chat, and you kindly acknowledged it. A few minutes later, the request was cancelled on your end, and gameplay was resumed - which led to the loss of the remaining balance.
We understand the importance of fast redemptions and are actively working on expanding instant options - but in this case, the delay wasn’t due to system processing time, but rather a user decision to cancel and continue playing.
If you’re open to it, we’d love if you could consider updating the title of your review to reflect the full situation, since your rating was fair and we appreciate your honest feedback.
Thanks again,
The Coins Royale Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.