CoinsBack Casino Reviews 

576
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 491 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the wide selection of games and providers available, often highlighting the unique 'coins back' feature as a significant benefit for gameplay. Many people also appreciate the user-friendly interface and the generally smooth experience of navigating the platform. However, some customers also noted significant issues with the payment and redemption process, citing long waiting times for payouts and frustrating verification challenges. Some reviewers were not happy with the customer service, reporting unresponsiveness, a lack of live support, and poor communication when problems arose. Additionally, some people mentioned experiencing low payouts on games or difficulties with the website's functionality.

What people talk about most

Product

Users describe positive interactions with the product, particularly appreciating the variety and selection of... See more

Website

Clients share ambiguous opinions on the website, with some reviewers praising it as a "new fav site" and... See more

User experience

People report positive experiences with user experience, often praising the game selection, smooth gameplay,... See more

Payment

Reviewers mention ambiguous feedback about payment, with many expressing frustration over slow redemption... See more

Customer service

Customers had negative experiences with customer service, with many reporting non-existent support and an... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Coinsback is an awesome casino. They have all the good providers including my favorite Havksaw. They give you 50./. Back on every non winning spin of the houses edge. My first redeem went fine I won $... See more

Rated 4 out of 5 stars

I have put 4 stars for now as I’m waiting on the redemption process. I did gift card for my first one because I figured it may be the fastest. We shall see as I’ve read some of these reviews on here a... See more

Rated 3 out of 5 stars

I really like the game selection and customer service is very responsive, also the coinsback feature is awesome! However, I won 200 and used skrill for the payout because that's usually the fastest.... See more

Rated 3 out of 5 stars

Well the algorithm is a little suspect and you win but some games you can’t cash out till 100 dollars and sometimes you can be at 95 dollars and still have to play To try to get a 100 or better and In... See more

Company replied


3.7

Average

TrustScore 3.5 out of 5

576 reviews

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3.7

All reviews

(576)

573 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam

Scam. If you ever hit a winning streak, and don’t try to cash out at 50 dollars, you’ll begin a so called losing streak until your balance is zero. And it’s noticeable. If you let your balance stay unchanged for days and log back in, every game you try to play you lose until you hit zero. They could at least try to hide that some.

28 June 2026
Unprompted review
Rated 5 out of 5 stars

Awesome promos

Awesome promos, bonus codes and game selection. Immediate response from reps regarding redemption. Great site

28 June 2026
Rated 1 out of 5 stars

June 28th

June 28th, 2026: If I could could give no stars, I think I would. The only thing that makes this casino stand out is the sweepstakes cash that they give back to the player for wagering. I would say it’s definitely more than other online casinos out there. However, this doesn’t overthrow any of the weaknesses that this site has to offer. From my personal experience, I’ve had such a hard time with redemption. It was easy for me to get through the first portion of verification, as it only asked for the basics like address/phone number. But the second portion…. I was stuck on a screen that asked me to input my full address but had no drop down boxes or input boxes that allowed me to even do so! I had to go to Reddit to see if anyone else had this issue, which obviously, other individuals had. You would’ve thought that would’ve fixed the problem…. Nope. The support email didn’t/hasn’t responded in over 19 hours. And at the time of writing this, they still haven’t replied. It seems like a common occurrence with these sweepstakes sites; customer service is bad or “technical issues” with the website. In a time where the online casino market is just oversaturated with these “sweepstakes” casinos, you’re better off staying with the more accredited casinos. Casinos like coinsback just makes it harder for other players to want to continue to spend cash due to unreliability of their general operation. At this time, I currently have roughly 150 in their sweeps funds waiting to be redeemed but I can almost guarantee they’ll find someway to avoid paying me or just overall avoid me. In conclusion, stay away from this casino until if/when they learn basic consumer operation and customer support.

26 June 2026
Unprompted review
Rated 1 out of 5 stars

App is a SCAM!!

I spent well over a hundred dollars in coins back and when I comes time to verify my account to withdrawl 300 dollars it would not allow me to verify! So I get ahold of customer service! And 3 days later they send me a message back saying that they closed my account and there's nothing I can do about it! SO DON'T USE THIS APP. ITS A SCAM! They're just going to take your money and run!!

26 June 2026
Unprompted review
Rated 4 out of 5 stars

Coinsback is an awesome casino

Coinsback is an awesome casino. They have all the good providers including my favorite Havksaw. They give you 50./. Back on every non winning spin of the houses edge. My first redeem went fine I won $1400 and it only took one day. I’m already on my second redemption of $400. Give it a shot I play at a ton of social casinos and I highly recommend Coinsback.

27 June 2026
Rated 1 out of 5 stars

Stacked odds

Stacked odds. I've been trying to find a new casino since stake was pulled from the state. I do this thing where I play a single spin on every game. Coins back is the ONLY on EVER that not one single first spin won. I'm talking 100+ games, and not one spin was higher than half spin cost back.

27 June 2026
Unprompted review
Rated 5 out of 5 stars

It has most of the games I enjoy

It has most of the games I enjoy, actual wins, easy deposits, nice easy to use layout and the payout process was fairly easy, takes a little longer than I’d like but that’s just me nitpicking 🤣

19 June 2026
Rated 5 out of 5 stars

So far so good 👍 once I had some luck

So far so good 👍 once I had some luck, killed it in the fishy games a few times this afternoon. Didn't redeem those ones then decided to try again around 1am played one I had never seen before and hit 949 and change. Redeeming 850 so we will see how long it takes

26 June 2026

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