Coinguide Reviews 

44
TrustScore 4.5 out of 5

4.3

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Rated 4 out of 5 stars

No problems generally with this company, excellent pricing...but for this delivery it took substantially longer than usual. As a caveat I recommend all orders be sent by UPS or FedEx (Ok to charge) an... See more

Rated 5 out of 5 stars

All turned out fine, but my confidence waned somewhat when we weren’t updated on order status for almost 3 weeks after placing the order. However I understand that the market was busy during this time... See more

Rated 5 out of 5 stars

Coin guide is amazing;However, FedEx sucks. They never arrive on the day they say they are going to be there. Then they change the time to the next day by 8pm. That is unacceptable esp since we have t... See more

Rated 5 out of 5 stars

Coinguide had the lowest prices I could find and shipping fast and well done. Unlike other bullion vendors you offer one set price for your products not a scaling price point based on the amount that... See more

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4.3

Excellent

TrustScore 4.5 out of 5

44 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.3

All reviews

(44)

32 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All turned out fine

All turned out fine, but my confidence waned somewhat when we weren’t updated on order status for almost 3 weeks after placing the order. However I understand that the market was busy during this time. Thanks to Brooke (spelling?) for updating us promptly after contacting her.

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Fair prices

I have had multiple orders wit this company. Each time the product was fairly priced, and shipped quickly. And their markup seems to be substantially lower than other companies in this business.

13 October 2025
Unprompted review
Rated 4 out of 5 stars

Well done, thank you

The website was user friendly, the prices were the best I found, the transaction simple and the delivery prompt.
I have already placed additional orders with them.
The only thing they could have done better was to be better over the phone.

11 September 2024
Unprompted review
Rated 5 out of 5 stars

Owners you can trust

The people at Guidence Corporation and Coinguide.com are very nice easy to work with. No salesmen just owners trying to offer a fair deal for people who are easy to work with. They have certainly earned my trust over the last seven years for both myself and family. Great prices and service. When people ask me this is where I send them.

22 July 2024
Unprompted review
Rated 1 out of 5 stars

got nothing

2 October 2023
Unprompted review
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Reply from Coinguide

This client received their package and are falsely claiming they "got nothing". Their package was sent via Fedex 2nd day air under tracking #783881782125 and a signature was received by the carrier confirming receipt. We have made multiple attempts to contact this client and determine what they meant by writing they "got nothing", however we have never received a call back or email. As the 3rd generation owner of Guidance Corporation for over 35 years (coinguide.com), we have NEVER failed to send a client their products once a payment has been made and we take all claims, disputes and complaints very seriously. We believe this client was unhappy with the timeframe for their ACH payment to clear.

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