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CoinEx Reviews 482

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Coinex is user-friendly, easy to use, very accessible. It is easy to make deposits and withdrawals, swap coins, and its fast. Coinex is secure, I have full confidence that my transactions and funds ar... See more

Rated 5 out of 5 stars

Other than some language barrier problems, this has been an excellent CEX to trade crypto on for a couple of years now, probably the best UI I've used, with actually helpful indicators and graphs fo... See more

Rated 5 out of 5 stars

I deposited, withdrawed and kept over 10k$ cryptocurrency for about 5 years WITHOUT ANY PROBLEM. one time my trade passed through contract liquidation price for hours (the liquidation price were abo... See more

Rated 1 out of 5 stars

Stay away from this site. They blocked my withdrawal after I have deposited. To withdraw here has been impossible and it's so annoying. I am now with # Crop#Mines.....# to withdraw is very easy and fa... See more

Company details

  1. Cryptocurrency Service
  2. Currency Exchange Service
  3. Financial Institution

Written by the company

Established in 2017, CoinEx is a global cryptocurrency exchange designed with users in mind. Since its launch by the industry-leading mining pool ViaBTC, the platform has been one of the earliest crypto exchanges to release proof-of-reserves to protect 100% of user assets. CoinEx provides over 1300 cryptocurrencies, supported by professional-grade features and services, for its 10+ million users across 200+ countries and regions. CoinEx is also home to its native token, CET, which incentivizes user activities while empowering its ecosystem.


Contact info

You should know

3.8

Great

TrustScore 4 out of 5

482 reviews

5-star
4-star
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1-star

Replied to 31% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Stay away from this site

Stay away from this site. They blocked my withdrawal after I have deposited. To withdraw here has been impossible and it's so annoying. I am now with # Crop#Mines.....# to withdraw is very easy and fast.

16 April 2026
Unprompted review
Rated 1 out of 5 stars

I want to share my experience to warn…

I want to share my experience to warn others about what happened to me. At first, everything seemed fine with this platform. Because of their high ratings and positive reviews, I decided to invest with them. Initially, everything went smoothly: I invested €220,000, and it all appeared legitimate. I was even able to make two successful withdrawals, which increased my trust in the platform.

Encouraged by these early results, I made a bigger decision and invested my retirement funds, hoping for a substantial profit. Unfortunately, that’s when everything suddenly changed. One day, I was unexpectedly logged out of my account. Every time I tried to log back in, it said my credentials were invalid or incorrect. I attempted to reset my password multiple times, but the platform would not allow it.

I contacted customer support repeatedly, but I never received any response. I kept trying for weeks, but my messages were ignored. At that point, I was devastated and financially ruined, but I refused to give up.

Eventually, I came across a recommendation for F0Ri🄧t.0RG. I read that they had helped many people recover lost funds. Based on their professionalism, trustworthy reputation, and track record, I decided to reach out to them.

Throughout the process, they constantly reassured me and updated me on the progress of my case. While other members of my family had already given up hope, I remained patient and persistent. After three days, I received notification that my refund had been successfully processed. Shortly afterward, the money was deposited directly into my bank account.

I cannot thank F0Ri🄧t.0RG enough. After such a stressful and difficult experience, I am extremely grateful I didn’t give up. I confidently recommend them to anyone seeking professional and reliable help to recover lost funds.

18 February 2026
Unprompted review
CoinEx logo

Reply from CoinEx

CoinEx will never block user's account for no reason, especially there is assets in your account.

It seems like that you are advertising for this F0Ri🄧t.0RG?

If you do meet some problem when using CoinEx, we’d be happy to look into your question and see how we can help. Could you please kindly share more info regarding the issues encountered via https://support.coinex.com/hc/requests/new, thus we can check it together.

Reminder: Do not trust any unknown person, please contact us through ticket if you need help when using CoinEx.

Rated 5 out of 5 stars

Hi ,I kindly want to inform you that my…

Hi ,I kindly want to inform you that my account is unblocked due to Spanish polic order and appreciate ur assistance due to my problem so I'm really happy about it but there is some hesitant weather this happens again or not so actually I m using this account less than how I use to do

15 March 2026
CoinEx logo

Reply from CoinEx

Thank you for your support to CoinEx, wish you have a nice day.
If you need help, please contact us through ticket here:https://support.coinex.com/hc/requests/new

Rated 1 out of 5 stars

Scam investment platform.

After using this platform for investment, they refused to allow me to withdraw any money unless I paid a large verification fee. And if I didn't pay it they threatened me with legal action by the state of New York. Absolute scam.

10 January 2026
Unprompted review
CoinEx logo

Reply from CoinEx

We’d be happy to look into your question and see how we can help. Could you please kindly share more info regarding the issues encountered via https://support.coinex.com/hc/requests/new, thus we can check it together.

Reminder: Do not trust any unknown person, please contact us through ticket if you need help when using CoinEx.

Rated 5 out of 5 stars

I had been using Coinex with no problem…

I had been using Coinex with no problem at all. Deposit, withdrawal, Earning Savings, and Trades worked with No issue.

12 March 2026
CoinEx logo

Reply from CoinEx

Thank you for your support to CoinEx, wish you have a great journey at CoinEx.

Rated 5 out of 5 stars

Easy to use

Easy to use, security, and safety.

15 March 2026
CoinEx logo

Reply from CoinEx

Thank you for your support to CoinEx, wish you have a nice day.

Rated 5 out of 5 stars

Coinex has always been trustworthy and…

Coinex has always been trustworthy and has been transparent in its mission to protect users' assets for many years. Even after losing some of its assets in a hack, it personally paid for them and the users' assets were always available to them, and it has acted confidently by showing transparency about its assets. It is constantly improving the performance of its site and tools and is making progress. It shows good empathy with users in their problems and makes them part of its family.

8 March 2026
Rated 1 out of 5 stars

Scam broker /manipulation

Scam broker. They admitted over the phone. Did they purposely do liquidity spike. They made the price of gold drop way farther than any other broker did because they cannot afford to pay.

16 March 2026
Unprompted review
Rated 1 out of 5 stars

Take care with Coinex!

Take care with Coinex! You're supposed to be able to withdraw up to $10,000 without KYC, but even if you deposit a much smaller amount and their system triggers any kind of alert, they force you to complete KYC just to try to recover your money. Their AML requirement DESTROYS BITCOIN's FUNGIBILITY and demands the UNBROKEEN CHAIN of custody of the deposited funds! If you don't comply, even if you would give them all your personal information, THEY'LL KEEP YOUR MONEY! And all this happend with a deposits under $3,000 they don't want return to me because blah blah blah, blah blah blah, blah blah blah... Take care with Coinex!

16 March 2026
Unprompted review

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