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Coffee Supplies Direct Reviews 

9,664
•
TrustScore 5 out of 5

4.8

Coffee Wholesaler
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Review summary

Created with AI, based on recent reviews

Looking at 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the swift delivery service, with many receiving their orders the very next day. People consistently find the prices to be excellent and competitive, often noting them as the best available. The ordering process is generally described as easy and straightforward, and many appreciate the good selection of products. However, some customers also noted issues with product quality, specifically receiving damaged or faulty items. Several reviewers reported that products arrived damaged inside otherwise intact packaging, including coffee bags and milk pods. There were instances where customers received faulty products that caused problems, and some felt the company was unhelpful in resolving these issues.

What people talk about most

Product

Consumers find product quality to be ambiguous, with many praising the excellent quality, value, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting the speed and... See more

Order

Reviewers express satisfaction with the ordering process, often highlighting its ease and the quick dispatch... See more

Price

People report positive experiences with price, consistently finding them competitive and fair. Many reviewers... See more

Quality

Users describe ambiguous interactions with quality, with many customers praising the excellent quality and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy ordering and best price on the internet. Customer service replied quickly to a query I had. Considering I ordered late on Saturday evening my goods were despatched on Sunday and delivered via Roy... See more

Rated 5 out of 5 stars

Fantastic experience as a first time buyer from this company especially Emilia! I initially sent an enquiry regarding expiry dates and had an extremely fast response. My order was dispatched very qui... See more

Rated 5 out of 5 stars

My order was placed late Saturday morning and delivered on Sunday, less than 24 hours later, so thank you to Coffee Supplies Direct and Royal Mail for really speedy service - i’d fully expected Monday... See more

Rated 5 out of 5 stars

Wow wow and wow...first time using this company, outstanding and excellent service all round. It was like the items I ordered were at my doorstep before I finished the order lol. Will definitely use a... See more

Company details

  1. Coffee Wholesaler
  2. Beverage Distributor
  3. Coffee Store
  4. Tea Wholesaler

About Coffee Supplies Direct

Written by the company

About Coffee Supplies Direct

At Coffee Supplies Direct we have a very simple goal: to supply you with a range of hot beverage solutions at the right prices to keep your customers coming back for more.



We specialise in:

It’s a goal made easier by our competitive prices, fantastic customer service and unbeatable supplier expertise. Our recipe for success is simple.

We pride ourselves on our excellent customer service, wide range of products & our great relationships with our suppliers.

Delivery - Free delivery on orders over £60 with a Next Day delivery option available

Returns - 30 Day money back returns on items returned in their original condition

Credit - We offer a credit option through Klarna & Paypal Credit to help keep your business moving

Contact info

4.8

Excellent

TrustScore 5 out of 5

10K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(9,664)

42 reviews in the last 12 months

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Rated 5 out of 5 stars

Good company to use

I have have been buying my coffee pods from this company for some time. They have a good selection of products at very keen prices. The website is easy to navigate & reordering is simple. The delivery times are also good.

30 December 2024

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