Cocorose London Reviews 6

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

4.2

Great

TrustScore 4 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

High quality and very comfortable

I now have four pairs of folding leather shoes from Cocorose. They are very good quality; those that I bought in 2019 are still in use, and the new ones seem to be of similar high quality. Thank you!

23 June 2025
Unprompted review
Rated 5 out of 5 stars

Perfect fit

Purchased a few pairs of shoes (flats, boots, trainers) and I can honestly say this is high-quality footwear (genuine leather that feels like butter, excellent quality stitching and perfect fit every time) that is well worth the investment.
A large selection to choose from, and the shoes look amazers too! Customer service is top notch ( Gareth is a gentleman 🙂).
I highly recommend this brand.

7 November 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service

Another review in praise of Gareth! The customer service I experienced courtesy of Gareth was possibly the best I've ever encountered! He absolutely went above and beyond. The shoes in my original order were a little snug. Gareth suggested alternatives, and sent out the replacement pair I chose extremely promptly. My original order was refunded extremely quickly, too. All round, Cocorose -- and Gareth -- have been a joy to deal with. The shoes are gorgeous, too! I will definitely use them again in future.

9 June 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional Service. start to Finish

The faultless customer service delivered by Gareth made my shopping experience
second to none.
The product , leather trainers, were excellent quality .
Despite the goods not suiting the needs of our daughter ( she has a disability)Gareth went above and beyond to assist me returning them.
He also sign posted me to sites that may cater for our daughters needs.
Amazing product and service .
Highly recommend..

14 June 2023
Unprompted review
Rated 5 out of 5 stars

Always first class customer service

Always first class customer service. This is a great company I am happy to say I’m on to my fourth pair of training shoes as they’re quality, comfortable and fashionable in one. Currently wearing the white with navy glitter hearts to afternoon tea with a little dress - perfect!

4 January 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional Company

From start to finish my experience of buying a pair of shoes from Cocorose London was exceptional and without fault. I was buying a pair of shoes for my wife’s 40th and there was a slight concern that I had left it too late with delivery. I got in contact, and Gareth answered my concerns immediately and went the extra mile to ensure I had the purchase in good time.

As for the product. Loved the recycled box and it’s message, a wonderful food for thought. As for the product……. Wow!! The shoe box alone would of been enough!! Beautiful. And lastly the shoes. Truly fabulous!! My wife love love loves them. Amazing quality, beautiful beautiful shoes!!

I would give Cocorose 8 Stars (but can only give 5, bad times). Website. Service. Delivery. Product. Exceptional.

I’m coming back. Soon!!

Thanks Again

Damon

27 May 2022
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look