COAX Copenhagen Reviews 

2,274
TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

The package arrived today and it was an absolute joy to open. Perfectly wrapped in pink paper! The items were perfect, and I highly recommend COAX Copenhagen. I will return for more shopping!

Rated 5 out of 5 stars

I couldn’t be happier with my purchase. First I placed an ordered and wrote to Customer Support to see if they can expedite the delivery as I wanted to have the product for an upcoming surprise trip.... See more

Rated 5 out of 5 stars

I've bought 2 amazingly sexy lingerie and it looked so good and fit perfectly and the delivery was quick. Will definitely order soon

Rated 5 out of 5 stars

Beautiful material and perfect fit! Packaging was smart and handy. Looking to order more, arrived extremely quick.

Company details

  1. Lingerie Store

Written by the company

COAX Copenhagen er en oplevelse fra det øjeblik du træder ind. Så læn dig blot tilbage og nyd den magiske rejse og følelsen af, at din nysgerrighed og lyst vækkes...

Lingeri & kostumer

Written by the company

Hurtig levering
fra 1-2 dages leveringstid - også lørdage.
Fragt fra 39,-
Vi leverer din pakke for: 39,- uden omdeling 59,- med omdeling
Anonym
100% diskret og anonym levering.
Returret
30 dages fuld returret.
Gratis ombytning
Vi ombytter gratis din vare, hvis størrelsen ikke passer eller hvis varen ikke faldt i din smag.
Vil du lære os bedre at kende?
COAX Copenhagen er en shop drevet af piger for piger - mændene er naturligvis også mere end velkommen ;-) Hos COAX Copenhagen er det vores mission at tilbyde så bredt et udvalg, til så bredt et publikum, som muligt. Derfor rejser vi ud i hele verden lige fra Holland til Hollywood, for at finde alle de unikke, anderledes og fede mærker. Vi ønsker at dække både store som små størrelser og gør samtidig vores bedste for, at kunne tilbyde lingeri, badetøj og kostumer i alle prisklasser - så alle kan være med. Så uanset om du ønsker eksklusivt lingeri fra high-end brands eller om du går mere op i, at det skal være et på et prisniveau som kan overskues - så kan du finde det i vores forretning.
Vores historie
I 2009 startede vi narremissen.dk - i dag COAXcopenhagen.dk - i en lille Københavner lejlighed. Det skulle bare være et sjovt og udfordrende “side” projekt. Men i 2010 voksende narremissen.dk ud af den lille lejlighed og tilblivelsen af et større eventyr (end nogen havde drømt om) var i gang. I 2016 indgik CPHagen ApS - som ejer COAXcopenhagen.dk - partnerskab og vi knokler i dag alle sammen, for at vores kunder skal kunne få det bedste af det bedste. I 2018 blev narremissen.dk voksen og det resulterede i et navneskift - COAX Copenhagen. Vi valgte at ændre navnet, så det passede bedre til den udvikling, som shoppen havde taget og den retning, som vores kunder trak os i. Alle de nye brands og produkter er blevet mere eksklusive og byder på et væsentlig bredere sortiment, som henvender sig til et bredere publikum - men vi holder os naturligvis stadig til vores altid fantastiske priser.
Det er vigtigt for os:
Vi ønsker kun glade og tilfredse kunder, derfor sidder vores søde COAX piger klar i kundeservice og på chatten for at hjælpe dig. Produkternes leveringstid finder du under de enkelte modeller - leveringstiderne varierer afhængig af brand. Vi pakker bestillinger og sender dem afsted alle hverdage - i weekenden holder vi fri ;-) Kl. 15.00 kommer postmanden og afhenter pakkerne, som typisk vil blive leveret den efterfølgende dag - også lørdage, hvis du får leveret 'uden omdelig'. Har du spørgsmål eller ønsker du at vide mere, er du altid velkommen til at skrive til os :-)

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(2,274)

82 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

So far I really like the store

So far I really like the store. The only complaint I have is that the pictures don't always match the color of the fabric, and we're not talking a slight difference here but a too big one, at least on the costume I ordered. The prizes are pretty expensive too, but since I've only ordered one thing yet, I can't say if I was just unlucky to order the one thing of lesser quality than the prize said or what

22 October 2020
Rated 3 out of 5 stars

Produkt er godt

Produkt er godt
Men levering tog for lang tid

5 September 2020
Unprompted review
COAX Copenhagen logo

Reply from COAX Copenhagen

Hej Kim,

Mange tak for din anmeldelse. Dejligt at høre at du blev glad for indholdet i pakken.

Den vare som du bestilte står med en leveringstid på 3 til 5 hverdage, leveringsinfo er, som altid, tilgængelig under varen.

Bestillingen blev lavet d.26 aug om eftermiddagen efter lukke tid, og pakken lå klar til afhentning d.1 sep, altså 3 til 4 hverdage.

Mvh,

COAX pigerne

Rated 5 out of 5 stars

Must try!!!!

Amaaazing! Fast and effective in answering when you need them, fast delivery, perfect fit, high quality, luxurious packaging and protective for the products, polite and sweet people. Totally reliable services and products I but it recommend the company.
Thank you guys!

2 March 2020
Unprompted review
Rated 2 out of 5 stars

Return template ignored

I asked for an exchange of the size of the product from M to S, and what I got, was the money returned to my count. This means that I would need to purchase and pay delivery again

12 January 2020
Unprompted review
COAX Copenhagen logo

Reply from COAX Copenhagen

Dear David,

Thank you so very much for your feedback. We just found your order and see that there has been made a mistake in terms of handling the exchange. We'll send you a seperate email, and get this sorted out straight away.

Kind regards,

The COAX Copehagen girls

Rated 1 out of 5 stars

no service !!!!

we have ordered something, delivered according to shipment but never received ...... on my mail I get no answer ..... service ????

7 June 2019
Unprompted review
COAX Copenhagen logo

Reply from COAX Copenhagen

Dear Marnix,

Thank you so very much for taking the time to rate our on-line shop, which we unfortunately do not see as a fair rating.

Please would you be so kind and check your spamfilter as we did send a reply to you 6th June 10:46.

In fact, as soon as we received your email we went online to track your parcel and found it in a parcel shop where it had been delivery as you were not in, when DPD came around to drop off your shipment.

We emailed you with a link to track your parcel, as well as the full address of the parcel shop.

We will also right now resend you a copy of the email that we wrote to you.

Have a nice day :-)

All the best,

The COAX Copenhagen girls

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