Beautiful, unique pieces that are well made with quality materials. Feel and look very high end. I am smaller in size and always have issues finding things that fit properly…this was not an issue! I... See more
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Returning customer here. Everything worked extremely smoothly as always, from ordering to delivery. We also really appreciate the extra gift wrapping. The article is exactly as described and the size... See more
Company replied
Very nice shopping experience and the item arrived very nicely packaged. It took a bit longer during shipping due to the international shipment, but still got here fine
My first purchase and UPS made a complete mess of my delivery, after two days of trying to locate my delivery I was told by UPS to refer to COAX Copenhagen. I emailed thier customer service team and... See more
Company details
World wide delivery
Written by the company
Contact info
4.5
Excellent
783 reviews
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Replied to 95% of negative reviews
Typically replies within 48 hours
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shipping seemed faster and it got here…
shipping seemed faster and it got here a day earlier than promised
9 April 2026
Truly beautiful lingerie
Truly beautiful delivery. Neat packaging with attitude. Top quality and style. Thank you for the bonus gift inside. Kind, luxurious lingerie. You are for sure my source of buying in the future. Very pleased and happy.
6 April 2026
Very happy with my order
While it took a while to receive the order from Europe, understandable, it was worth the wait. My items were beautifully packaged with love, and the things I ordered were beautiful and of high quality designs and craftsmanship. I'd recommend and reorder from this unique company.
7 April 2026
Product not delivered yet!!
6 April 2026
Reply from COAX Copenhagen
Hi,
Thank you for your review - we completely understand that waiting can feel frustrating.
Your order has been shipped and is on its way. The latest tracking update shows it is moving through the network and arrived at the USPS Regional Facility in Queens, NY on April 13.
You selected our budget-friendly shipping option (delivery time up to 7 business days), and with the Easter holidays in between, it can feel like it’s taking a bit longer. That said, everything is progressing as expected, and your parcel is on track.
We truly appreciate your patience - your order should be with you very soon ✨
Best regards,
COAX Copenhagen
You sent the wrong size.
You sent the wrong size. I was incorrect. The wrong size was ordered. I have corrected the review.
23 March 2026
Reply from COAX Copenhagen
Dear Michael,
Thank you for your feedback - and we’re very sorry if we’ve made a mistake with your order.
Of course, if the wrong size was sent, we will absolutely make it right for you. To assist you properly, we kindly ask that you contact our customer care team directly, as we’re unable to resolve order-specific issues through the review platform.
Please reach out to us at sales@coaxcopenhagen.com
, and we’ll take care of this for you right away.
Warm regards,
COAX Copenhagen
The item was not delivered and i have…
The item was not delivered and i have not received a notification to where to pick it up
27 March 2026
Reply from COAX Copenhagen
Thank you for your review, Giulia.
We’re very sorry to hear about your experience. According to the tracking information, a delivery attempt was made, and the parcel is currently being held at your local post office for collection.
In these cases, the local postal service normally leaves a notification or contacts the recipient directly regarding pickup. Unfortunately, this part of the delivery process is handled by the local carrier, and not something we can control.
We would be more than happy to help you locate the exact pickup point and assist further - please feel free to contact us directly at sales@coaxcopenhagen.com
, and we’ll make sure you receive your order.
Warm regards,
COAX Copenhagen
Wife loves the items!
26 March 2026
Amazing fit and quality— really added…
Amazing fit and quality— really added more confidence to my look! Thank you!
24 March 2026
Easy to use website and good…
Easy to use website and good communication throughout the delivery period
23 March 2026
Reply from COAX Copenhagen
Dear Jim,
We’re very sorry to hear this.
According to the tracking information, your parcel has been delivered and placed in your mailbox. We kindly recommend checking your mailbox.
If you’re still unable to locate it, please contact our customer care team at sales@coaxcopenhagen.com
- we’ll be happy to assist you further and look into this with you.
Warm regards,
COAX Copenhagen
Always best delivery with smål present…
Always best delivery with smål present 😊.
Quality is extremely good.
20 March 2026
Great quality
Great quality, true to look and claims made on their site. Finally clothes that are well made and affordable. Customer service is top notch, answered à question of mine within a day, super helpful!
20 March 2026
Fast easy ordering and great…
Fast easy ordering and great communication with shipping. Product arrived beautifully packaged and exactly as described
12 March 2026
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