Ordered item on 2nd Dec 2025, still no delivery as of 4th Jan 2026. Email addresses supplied at bottom of order confirmation email and contact us sdction of email both bounced/undelivered.
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See what reviewers are saying
Hoodie is beautiful and really soft, the sizes are 1-2 sizes smaller than normally but thats totally fine since I read that in other reviews and ordered a size L as a medium girl and it fits perfectly... See more
Order has never been sent to me. I ordered in the beginning of October, website says 8-10 days delivery. Send their instagram a DM, emailed every mailadres they listed and never got any response. Stil... See more
Never received the items ordered on 19 September 2025. Customer service replied to my email once to say that they have supplier issues and a system failure. I followed up multiple times/ways, also ask... See more
Company details
Written by the company
CoastBcn is a company in the retail garment industry, that offers own designed clothes to international market. We are an e-commerce and by the moment we do not have any physical stores.
Contact info
Camí del sant crist, 2-4, local 26, 08302, Mataró, Spain
- 681243355
- info@coastbcn.es
- coastbcn.com
Hasn’t replied to negative reviews
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Bad quality and bad service
Bad quality and bad service, I had to struggle so hard to get a size change because their sweat didn't respect the mesurements.

Reply from Coastbcn
they played games with me
I give 4 stars cause all was almost perfect. the piece is good. I love the color. it's this grapefruit-orange-pink. but they kinda played games with me. said on their website it's only 6 hours or so left until there are normal prizes again. well, not true. this offer was there another month far as I know. anyway it's good quality. normal prices are maybe to expensive but with the offer that were good prices.
Wouldn't recommend to buy there
Sadly got the wrong hoodie but they didn't do anything about it. Moreover the hoodie had two holes on the sleeve.

Reply from Coastbcn
great store and cute things to buy
Beutiful Design less good quality
Beautiful Hoodie but I hoped for better quality. I thought the fabric would bei more thic and looking more expensive
satisfied, good price quality ratio
Delivered in about two weeks (as expected), good price, however quality not as best! also, not supposed to put it in the washing machine, which is a big no-go for me. buuuut very happy with it, got loads of compliments and am for sure waiting for another sale! (also, very soft)
Very disappointing experience
Very disappointing experience! My Ordner Never arrives and I did not receive a voucher nor a refund. I love the brand but a package should arrive in Germany within a few working days.

Reply from Coastbcn
love my hoodie and yogging pants real…
love my hoodie and yogging pants real soft and good quality!!!
I haven´t recieved my hoodie yet
I haven´t recieved my hoodie yet, and it has been already a month.

Reply from Coastbcn
I think the shipping needs a lot of…
I think the shipping needs a lot of time, and there's no option to send your items back.

Reply from Coastbcn
definetely the worst online purchase i…
definetely the worst online purchase i haver ever made. Horrible quality.

Reply from Coastbcn
Sizing is misleading
Sizing is misleading and the materials are cheap. They clearly do not care about offering their customers quality products.

Reply from Coastbcn
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