Switched the reward program without giving notice. Was close, now no where near collecting.
Have been visiting this place on occasion since they opened. Was told about their reward point program so opted to start it. In April I was told I was ~$30 away from collecting my reward which meant buying a bottle of wine to make the necessary points. Went in today (Mother's Day), and picked out two bottles of wine as a treat for myself. Went to the counter and mentioned that I should be in the range to collect my reward but was told they recently changed the program. You now have to get 1000 points to collect which put me WAY out of range. I was NEVER told there was an expiry date on the initial reward program, otherwise I would have gone in before they changed it. Felt a little like a bait and switch to be honest. You get close to collecting then the goal posts are moved :( I told them to keep the wine and that I'd never be back. I'll stick to the BC Liquor store from now on for the better price and better selection.
I highly recommend you stay away from this place if you want a reward program that doesn't change unexpectedly.








